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Hilton Garden Inn Jacksonville Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Jacksonville Airport

Suite, Accessible | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Exterior
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $109
$96 nightly
$109 total
Total with taxes and fees
May 30 - May 31

Explore the area

View in a map
13503 Ranch Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Place, St. Johns Town Center
    ‪25 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Mobility/Hearing Accessible with Tub

Select Comfort beds, in-room safe, desk, blackout drapes

2 Queen Mobility/Hearing Accessible with Tub

  • Sleeps 4
  • Free WiFi

View all photos for 1 KING BED 1 BEDROOM SUITE WITH SOFABED

Combined shower/tub, free toiletries, hair dryer, towels

1 KING BED 1 BEDROOM SUITE WITH SOFABED

  • Sleeps 4
  • Free WiFi

View all photos for Standard - 2 Doubles

Select Comfort beds, in-room safe, desk, blackout drapes

Standard - 2 Doubles

9.0 out of 10
Wonderful
(11 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for King Room

Select Comfort beds, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2
  • Free WiFi

View all photos for King Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

King Room

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout drapes

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout drapes

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Living area | 32-inch LCD TV with cable channels, TV, video-game console

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Suite, One King Bed

32-inch LCD TV with cable channels, TV, video-game console

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

Select Comfort beds, in-room safe, desk, blackout drapes

Room, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

Select Comfort beds, in-room safe, desk, blackout drapes

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Accessible

32-inch LCD TV with cable channels, TV, video-game console

Suite, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard - 2 Doubles

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard - 2 Doubles

  • Sleeps 4
  • Free WiFi

View all photos for One Bedroom Suite, One King Bed

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

One Bedroom Suite, One King Bed

  • Sleeps 4
  • Free WiFi

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout drapes

1King Bed

  • Sleeps 2
  • Free WiFi

Mobility/Hearing Accessible King Suite with 3x3 Shower

  • Sleeps 4
  • Free WiFi

Mobility/Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4
  • Free WiFi

Mobility/Hearing Accessible Two Queen Room with Shower

  • Sleeps 4
  • Free WiFi

View all photos for Mobility/Hearing Accessible King Room with Shower

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Mobility/Hearing Accessible King Room with Shower

  • Sleeps 2
  • Free WiFi

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2
  • Free WiFi

One Bedroom Suite King With Sofabed

  • Sleeps 4
  • Free WiFi

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout drapes

1King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed 1 Bedroom Suite

Combined shower/tub, free toiletries, hair dryer, towels

1 King Bed 1 Bedroom Suite

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for 1 King 1 Bedroom Whirlpool Suite

Select Comfort beds, in-room safe, desk, blackout drapes

1 King 1 Bedroom Whirlpool Suite

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Mobility Hearing Accessible Roll In Shower

Select Comfort beds, in-room safe, desk, blackout drapes

1 King Mobility Hearing Accessible Roll In Shower

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Mobility Hearing Accessible with Tub

Select Comfort beds, in-room safe, desk, blackout drapes

1 King Mobility Hearing Accessible with Tub

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Suite Mobility Hearing Accessible 3X3 Shower

Select Comfort beds, in-room safe, desk, blackout drapes

1 King Suite Mobility Hearing Accessible 3X3 Shower

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Mobility Hearing Accessible Roll In Shower

Select Comfort beds, in-room safe, desk, blackout drapes

2 Queen Mobility Hearing Accessible Roll In Shower

  • Sleeps 4
  • Free WiFi

Two Queen Room

  • Sleeps 4
  • Free WiFi

One Bedroom Suite with Whirlpool

  • Sleeps 4
  • Free WiFi

Similar properties

Daily cooked-to-order breakfast for a fee
Courtyard by Marriott Jacksonville Airport
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  • Pool
  • Hot tub
  • Free airport shuttle
  • Parking included
4.3 out of 5, Excellent, 649 reviews
$93 nightly
The price is $105
May 31 - Jun 1
Total with taxes and fees
Courtyard by Marriott Jacksonville Airport

About the neighborhood

Jacksonville

With a stay at Hilton Garden Inn Jacksonville Airport in Jacksonville (Northside), you'll be within a 10-minute drive of Jacksonville Zoo and Gardens and UF Health North. .This family-friendly hotel is 14 mi (22.5 km) from EverBank Stadium and 1.1 mi (1.8 km) from River City Market Place.

What's nearby

  • River City Market Place - 10 min walk - 0.6 miles
  • Jacksonville Zoo and Gardens - 11 min drive - 9.4 miles
  • St. Johns Town Center - 25 min drive - 26.3 miles
  • Jacksonville Naval Air Station - 30 min drive - 26.1 miles
  • Mayport Naval Station - 39 min drive - 26.8 miles

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬5 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with video-game consoles and safes. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a Select Comfort bed. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Great American Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport

Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Jacksonville

Jacksonville Hilton

Hilton Garden Inn Jacksonville Airport Hotel

Hilton Jacksonville Airport

Hilton Garden Inn Jacksonville Airport Hotel

Hilton Garden Inn Jacksonville Airport Jacksonville

Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 983 reviews
Rating 8 - Good. 273 out of 983 reviews
Rating 6 - Okay. 101 out of 983 reviews
Rating 4 - Poor. 53 out of 983 reviews
Rating 2 - Terrible. 37 out of 983 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Rachael

Disliked: Staff & service
This was THE WORST hotel experience we have ever ever had. We can't say how disappointed we were. The computers were down - which in and of its self is understandable - but they told us there was nothing at all they could do. Waited hours. No help. No concern. No assistance in finding another place to stay. All that after getting off a plane.
Stayed 1 night in Feb 2026

2/10 Terrible

Rebecca

Stayed 1 night in Feb 2026

8/10 Good

Nicholas

Yes hotel room was great
Stayed 1 night in Feb 2026

10/10 Excellent

don

Liked: Cleanliness, amenities, property conditions & facilities
yes all was great!
Stayed 3 nights in Feb 2026

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Clean, warm and helpful staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Henry

Stayed 1 night in Feb 2026

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service
Nice place to stay, however they don’t have free breakfast!
Stayed 1 night in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

4/10 Poor

Jennifer

Traveled with group
Our toilet wouldn't work, and our fridge didn't cool. The rest of the room was fine. After they fixed the toilet, they gave me attitude for asking that the floor be mopped from the spill-over. Their "bar" didn't have wine or beer and their mixed cocktails were weak and not made correctly. This location has some work to do!
Stayed 2 nights in Feb 2026

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Accommodating staff and a pleasant, quiet weekend.
Stayed 3 nights in Feb 2026

6/10 Okay

Kurt

Liked: Amenities
Well, room and staff where good, but killed 3 roaches the second night. The room above me had music so loud, they had to take care of. Never had any problems with Hilton until now. I will still stay in the future.
Stayed 2 nights in Feb 2026

8/10 Good

Rose E, Ocean Springs

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Ann, Eau Claire

Stayed 1 night in Jan 2026

10/10 Excellent

Aleasha, Minneapolis

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good price
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
I worked at a 5 star resort for 8byears. The accommodations were lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Ramiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Jan 2026

4/10 Poor

James

Room wasn't available to check in at said time. Room hadn't even been started cleaning at 3:10
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and nice. But security latch was hanging from one bolt. Service at front desk was great COFFEE MAKER WAS BROKEN. all caps because I had a 4 hr drive and had to leave before breakfast so my no coffee until I had to stop
Stayed 1 night in Jan 2026

10/10 Excellent

Allen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Ramazan

Stayed 1 night in Dec 2025