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Tru by Hilton Jacksonville Airport I-95

2.5 star property

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Photo gallery for Tru by Hilton Jacksonville Airport I-95

Breakfast area
Terrace/patio
Exterior
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $119
$105 nightly
$119 total
Total with taxes and fees
May 31 - Jun 1

Explore the area

View in a map
1265 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Place, St. Johns Town Center
    ‪25 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

9.6 out of 10
Exceptional
(66 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Bathtub

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Bathtub

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Hearing)

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed (Hearing)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower) | Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Hearing)

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room With Walk-in Shower

  • Sleeps 2
  • Free WiFi

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free WiFi

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4
  • Free WiFi

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • Free WiFi

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4
  • Free WiFi

King Room-Hearing Accessible

  • Sleeps 2
  • Free WiFi

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4
  • Free WiFi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free WiFi

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Restaurant
Extended Stay America Premier Suites - Jacksonville - Airport
Northside
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 417 reviews
$85 nightly
The price is $97
May 28 - May 29
Total with taxes and fees
Extended Stay America Premier Suites - Jacksonville - Airport

About the neighborhood

Jacksonville

With a stay at Tru by Hilton Jacksonville Airport I-95 in Jacksonville (Northside), you'll be within a 10-minute drive of Jacksonville Zoo and Gardens and River City Market Place. .This hotel is 14.3 mi (23.1 km) from EverBank Stadium and 1.5 mi (2.5 km) from UF Health North.

What's nearby

  • River City Market Place - 12 min walk - 0.7 miles
  • Jacksonville Zoo and Gardens - 11 min drive - 9.4 miles
  • St. Johns Town Center - 25 min drive - 26.3 miles
  • Jacksonville Naval Air Station - 30 min drive - 26.1 miles
  • Mayport Naval Station - 39 min drive - 26.8 miles

Getting around

  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬11 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Tru by Hilton Jacksonville Airport I-95

Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Guests under 21 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 105 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is complimentary at scheduled times.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (24 inches high)
  • Pool hoist on site
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Guests under 21 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 821 out of 1076 reviews
Rating 8 - Good. 171 out of 1076 reviews
Rating 6 - Okay. 43 out of 1076 reviews
Rating 4 - Poor. 13 out of 1076 reviews
Rating 2 - Terrible. 28 out of 1076 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mouna

Stayed 1 night in Apr 2026

10/10 Excellent

Mouna

Stayed 1 night in Apr 2026

4/10 Poor

Mavis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
In general, the room was comfortable. However, the staff are not friendly and lack empathy. I had a special situation in which I asked for help since I needed them to keep my bags for a few days before my stay since my sister had a medical situation and we had to travel unexpectedly to Phoenix. Management refused to do so. As a Hilton Honors member I expected a little more empathy on their side. The manager didn't even come to talk to us to give us an explanation. I was forced to make another reservation at a hotel across the street who were happy to keep our luggage until our return. I am truly disappointed on the treatment you give to a valued Silver Hilton Honors member.
Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 1 night in Feb 2026

10/10 Excellent

GLORIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, really nice.
Stayed 1 night in Feb 2026

8/10 Good

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Maurice

Liked: Staff & service
Clean room and great customer service
Stayed 1 night in Feb 2026

10/10 Excellent

Shauntashia

Liked: Cleanliness, staff & service, amenities
Yes. Staff did come into the room before check out time without knocking or anything.
Stayed 1 night in Feb 2026

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities
Great check-in with personable staff. The room was spacious with simple furniture and very clean. The bathroom had plenty of room, was very clean and no waiting for hot water. Parking was good.
Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great amenities and friendly staff. The breakfast attendant was super nice and even brought my husband the pancakes and syrup over to him when it was done because he wasn’t sure how to work the machine.
Stayed 2 nights in Feb 2026

8/10 Good

Norman

Stayed 1 night in Feb 2026

8/10 Good

Norman

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and staff were great. The only tough thing was the hotel was on one of two services roads on both sides the main road which was a little tricky to access
Stayed 1 night in Feb 2026

8/10 Good

Jenea

Stayed 2 nights in Feb 2026

10/10 Excellent

Ronda

Stayed 1 night in Feb 2026

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast selection, friendly staff, and amenities!
Stayed 2 nights in Feb 2026

8/10 Good

Darlene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very fast and staff was very helpful. Room was very clean and the bed was super comfortable. Continental breakfast was just okay.
Stayed 1 night in Feb 2026

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and the front desk workers were very nice!
Stayed 1 night in Feb 2026

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly, welcoming staff; clean and comfortable rooms; great selection at breakfast!
Stayed 1 night in Feb 2026

10/10 Excellent

Bilal

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026

8/10 Good

Laurie Anne

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room,stzff
Stayed 2 nights in Feb 2026

10/10 Excellent

ELISTER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was outstanding. This hotel was amazing compared to a hell hole we booked through Expedia for the same night. We frantically booked Tru by Hilton to get us out of a dangerous booking we made previously made in good faith. We stayed here at Tru because we had to rapidly leave a really ratty dangerous hotel. I am not lying. I did not appreciate about Expedia was that the ratty hotel, and I am being extremely generous with that word ratty, it's rating was 8.2. Total lies. That ratty hotel had blood on the walls, no smoke sensor as in it was missing from its wall mount. The door had been busted into and the security latch had been broken completely off. What was left of that security latch was too screws and a piece of dangling metal. There was mold in the cabinet that the refrigerator would normally sit in. The cabinet was listing to one side by about an inch. Broken wall tiles in the bathroom, eight inches worth. Mould around the edges of the room on the floor. All of the furniture was damaged, like layers torn off. My daughter and I were extremely nervous even being in that room the short time that we were there. We spent only the amount of time to discover the disaster of that room and then get on Expedia to get another room at the wonderful hotel that we stayed up after this mess.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rochelle

Stayed 1 night in Feb 2026

10/10 Excellent

Felicia

Stayed 1 night in Feb 2026