Compare Cheap Huntsville Independent

"Friendly staff"

"The staff was very nice. Breakfast was great. The place was spotless. The only problem I had was I am disabled and the grab bar was broken in the shower. I nearly fell when I grabbed it. Also the neighboring room was making lots of noise in there room around 1am and woke me up."

"The rooms were old and not very clean. The tv didn’t work and the pillows had hair on them. Although inexpensive to stay there, it was less than desirable"

"This property was extremely old and not well maintained. There was police knocking on the door of another guest at the property."

"Got it, here’s the revised version with that toned down: ⸻ We stayed at this Hampton Inn property and had a mixed experience. The rooms were clean and comfortable, and the breakfast was nice. Unfortunately, the service and amenities did not match that standard. The staff consistently came across as rude and dismissive. It often felt like guests were an inconvenience, with employees frequently on their phones rather than engaged or helpful. The biggest issue was the hot tub. We specifically chose this hotel because of it and even called ahead to confirm it was working. We made it very clear how important that amenity was to our stay, and we were assured it was available. However, during most of our visit, the hot tub was not working and had signs posted. When we asked about it, both staff and management were unhelpful and at times combative, which made the situation even more frustrating. If a hotel offers a hot tub as an amenity, it should be properly maintained or there should be someone on staff who can address issues promptly. Overall, while the rooms were clean and the breakfast was nice, the poor service and lack of follow-through on advertised amenities made this a disappointing stay."

"Staff was good but everything is really old and a little dingy. My mattress had a sunken hole in the middle. Faucets were really loud and the ac units are hard to maintain a temperature but they worked. Breakfast was ok. They did have some good sausage and some ok eggs. Biggest problem was the workout room. Treadmill died on me mid sprint. Luckily I’m nimble and recovered without injury but it stopped very suddenly. PLEASE FIX IT!"