Compare Cheap Coalville Starwood Capital

"I called and texted to make sure late checkins were available. They assumed me if I got there at midi could still check in but when I arrived. I was locked out with little no no directions. They told me to got to the baton building which was locked behind a room number they never gave me. I tried contacting the property, Expedia, and the emergency lock out number and got zero assistance and Expedia said that it was a private request that the hotel made a accommodation foe me but on the app it says check in ANYTIME! WHICH WAS FALSE. The employee didnt give me the proper check in instructions and had to spend the night in my car and its a NONREFUNDABLE ROOM! So basicilly I payed for a room I had zero access to amd still no response from anyone the next day. Ive never been to a hotel that has zero employees working after hours. Not 1 person in the lobby or front office and all the outside doors are locked. I even texted their number and followed their instructions and let them know ahead of time what time i was coming but no response either. The employee i spoke to on the phone sounded very unenthusiastic and irritated with me for just asking questions. I just wanted to make sure I was getting what I expected. Which wasn't the case."

"Our 2 night staycation was great. Rooms have everything we needed, & are very spacious. We enjoyed the private hot tub on our balcony, & loved walking to cafes/restaurants. The fireplace gave it a homey feel & love the bathroom with 2 sinks. Will stay here again."

"Fantastic amenities- heated pool, large hot tub, sauna, weight room. Note: no arcade anymore, but large sports watching room. Friendly and helpful staff. Comfortable beds and everything is new. Highly recommend!!!⭐️⭐️⭐️⭐️⭐️"

"Room was next to major road and loud cars. Outdated room and tv. Location is good in terms of PC walkability but wouldn’t go back."

"Great location. Right off Highway 80, quiet, close to shops and restaurants and trails! Very professional hotel. Thoughtful staff. Good breakfast. "

"Very clean room. Awesome staff. Didn't eat breakfast because we left too early. Parking was super easy. "