Compare Beach Resorts & Hotels in Hell's Kitchen

"Had a really great stay. Have stayed there twice now. Super clean and safe. At a very nice location easy to get places from here. Would highly recommend!!"

"Great service"

"Friendly staff, very close to MSG for concerts!"

"I never leave bad reviews, but I'm pretty sure I was bitten by bed bugs the night I stayed here last week. The room seemed spotless, the linens fresh, but it did smell musty. I chalked it up to old carpet at the time. I woke up a few days later at home with bed bug bites on my neck, which I could not understand because we checked, and we do not have any bed bugs, until the doctor told me the welts often show up 3-4 days after the bite, especially if you've never been bitten before. I developed an allergic reaction and the bites caused a case of lymphangitis--an infection of my lymph nodes--that's been very scary and I'm still under treatment for. I've tried to find a direct email for the hotel to let them know and see what they'll do, but of course all I can find is a 1 800 number for Hyatt of North America. Room 523--avoid. If this hadn't happened, I would have left a good review. The location is great, it's nice to have free breakfast even though it was absolutely mobbed, and the room and bed itself were comfortable. Meanwhile, I'm on several antibiotics, ill, and being monitored for sepsis due to the bites and resulting infection."

"The bed is not that comfortable and the heater/AC is not working properly. It goes so cold then turns into heat that I keep on adjusting the temperature. Did not have a good rest at all. A guy tried to fix it but to no avail. The fridge is so small that a 12 oz sofa will not fit in. Worst of all the bathroom curtain was so short that when I showered it splashed to the floor outside. Worst of all the Expedia is not good to book a reservation. When I book 2 nights they only booked one night with a double price and when I called the hotel I don’t have my name and uteri art as it was so called provided by Expedia. It’s a nightmare and never again to trust them with my booking."

"Great location, the rooms were a great size, and the staff was very friendly. Would definitely stay here again!! "