Compare Spa Resorts & Hotels in Downtown Jacksonville

"The Hotel is not a Resort by any means It is a party Hotel with few amenities . Mistakes on Booking when we spoke to the Hotel Twice the week we were flying. front desk confirmed our room and all was well 2 Queen Beds with a suite with an Ocean Front and Patio. Desk didn't Have the correct room. They gave us a Juliet Balcony with no patio at all and a limited Ocean. The Assistant General Manager Brittany was very helpful and professional and helped us get us to get a nice room but no Patio We Moved to different room twice and we still did not get the Oceanfront porch with chairs that were promised. Expedia was in charge as we got the reservation from Experian We will never use a third party again, so book directly with the Hotel. The Restaurant was something like McDonalds. The Bar skimpy drinks and Dark room. The pool was great and the beach was nice. So many issues . Give it a 4/10 Do your homework!"

"Room was clean, staff were friendly. The area was very quiet. Will stay again"

"this property is currently under a major reno/contruction. it was not mentioned on hotel website or hotels.com that i saw, but maybe i missed it, so dont go by the pictures. that said, think when done it will be nice hotel. is older, rooms ok, need better lighting, nice shower soaps. great location, for us anyway. on the river, riverwalk. nice area, walkable. bar and restaurant onsite are in a temp status but was fine, staff was great. booked the breakfast for 2 $10 at time of booking great deal, cooked to order off menu. would stay here again, after the reno"

"The room carpet had so many stains and they gave me the worst room. The entire hotel smells like rotting sewage. They dont maintain the property at all. The shower drain water would not go down and the floor tiles were slanted. Room smelled like cigarettes and so did the towels. Mold on the tiles of the bathroom... got a refund and got told to wait until 2 am to see if there would be a new room. No thanks, I went to the Marriot."

"Teresa and Ashley were awesome we only stayed one night before getting on the cruise ship hotel was completely renovated last year and was like new… very convenient to interstate and lots of shopping within minutes or walking distance… breakfast is grab and go but nice Waffle House approximately 2 blocks away"

"The staff was amazing the lady at the front office was vary helpful"