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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
Front of property - evening/night
2 restaurants, breakfast, dinner served; American cuisine
Point of interest
Outdoor pool, open 6 AM to 10:00 PM, free cabanas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$145
$128 nightly
$145 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Friendship Park
    ‪1 min walk‬
  • Place, Florida Theatre
    ‪9 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • City view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • River view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • River view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hyatt Regency Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,452 reviews
$182 nightly
The price is $206
Jan 31 - Feb 1
Total with taxes and fees
Hyatt Regency Jacksonville

About the neighborhood

Jacksonville

A stay at DoubleTree by Hilton Hotel Jacksonville Riverfront places you in the heart of Jacksonville, within a 5-minute drive of Jacksonville Museum of Modern Art and VyStar Veterans Memorial Arena. .This hotel is 2 mi (3.2 km) from EverBank Stadium and 2.2 mi (3.5 km) from Daily's Place.

What's nearby

  • Friendship Park - 1 min walk - 0.1 miles
  • Baptist Medical Center Jacksonville - 9 min walk - 0.5 miles
  • Florida Theatre - 9 min walk - 0.5 miles
  • Times-Union Center for the Performing Arts - 11 min walk - 0.6 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.3 miles

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Tidbits - ‬10 min walk
  • ‪Sake House - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Riverfront hotel with 2 restaurants, near Jacksonville Museum of Modern Art
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 293 guestrooms featuring MP3 docking stations and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with American cuisine at St. Johns Provision Co., one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 499 out of 1563 reviews
Rating 8 - Good. 260 out of 1563 reviews
Rating 6 - Okay. 333 out of 1563 reviews
Rating 4 - Poor. 224 out of 1563 reviews
Rating 2 - Terrible. 247 out of 1563 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shalene

Stayed 1 night in Oct 2025

6/10 Okay

Lakeisha

Liked: Cleanliness, staff & service
Disliked: Amenities
I expected more as when you hear the name “Hilton” you automatically think of excellence. Getting off the elevator there was like an old smell. The room did not have a refrigerator or microwave. It was very disturbing to see people smoking weed in the parking lot. The ice machine on the floor was not working I had to go downstairs to get ice. The customer service at the front desk was good but overall I would not stay at the doubletree again.
Stayed 2 nights in Oct 2025

10/10 Excellent

tamika

Stayed 2 nights in Oct 2025

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room needs a good cleaning. The room and the hotel is outdated
Stayed 2 nights in Oct 2025

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities

Never Again

I expected a much better room for a downtown hotel on the waterfront. There was lots of rusted metal in the bathroom, a missing handle to slide the stand-up shower glass door, damage around the room's door frame, and an engineer had to replace the battery in the door panel because my keycard stopped working. The wood around the A/C floorboard was unsightly (likely termite issues) and there weren't many nearby food places. I definitely should've stayed elsewhere for my birthday weekend. Very disappointing for my first time in Jax.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
our room was very hot which made it uncomfortable throughout the nights . I couldn't change the the thermostat it was stuck . It so was so hot it made me sick.
Stayed 2 nights in Oct 2025

2/10 Terrible

Natalie

Stayed 3 nights in Oct 2025

8/10 Good

Kaleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Trez

Stayed 2 nights in Oct 2025

4/10 Poor

Janice

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and in dire need of an update
Stayed 1 night in Oct 2025

6/10 Okay

Routina

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in the room was stained really bad, bathroom sink stopped up and maintenance came in and left the plunger and sink snake laying on sink. The shower glass door was falling off and very very unsafe. The overnight door latch was jammed and caused thr door to not open properly. Doubletree need to upgrade the furniture as well as paint the rooms. Also, they was a drainage leK in the garage where the water was like a fountain coming from under the cement which left several puddles when ot rained. Not a good stay for the money. I wish i could have been refunded. I took several pictures.
Stayed 2 nights in Oct 2025

8/10 Good

Allen

Liked: Staff & service
Good value and great staff but she is a bit dated.
Stayed 2 nights in Oct 2025

6/10 Okay

Adam

Traveled with family

It’s okay

River front view was great. Got to see dolphins by the bridge at night. Lobby is way nicer than the rooms. Breakfast / drinks were way overpriced but the building next door had great deals. Overall a decent place to stay just not the quality I’ve seen from other Hiltons. Building lost power the day we were leaving but elevators were still functional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean,spacious, and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Janair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Stayed 2 nights in Oct 2025

10/10 Excellent

Tremaine

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Stay
Stayed 2 nights in Oct 2025

4/10 Poor

Lyndon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well I had to wait like 3 hours before I got my room and y'all need to communicate better with the with the with the rooms yeah and I would I would like my time back
Stayed 1 night in Oct 2025

8/10 Good

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and will be returning. I only dislike that it’s no microwave nor mini fridge in the room but overall I enjoyed my stay and I felt fancy and luxury. Also it’s an $75 deposit per day just to let everyone know that you get back after your stay is over. Overall I felt comfortable and safe.
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Traveled with partner
Liked: Staff & service
Mold in the shower, bottle caps found on floor near balcony door, shower doors not cleaned most importantly they was no refrigerator for our drinks ( water, pop ) had to go to get ice 3-4 times a day just to keep our drinks cold Staff was amazing especially Alvita when checking in her Attitude, friendliness, even when she was busy with everyone checking in Alvita was still smiling and wishing everyone a good day
Stayed 2 nights in Oct 2025

10/10 Excellent

Derek, Jacksonville

Stayed 2 nights in Oct 2025

8/10 Good

Tyra, Maple Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, comfortable beds, clean. A+ there. Feedback on the hotel otherwise: Unable to find coffee in the lobby (was referred by the bar to get it in our room), AC unit in our room was SUPER loud all night long. (I did not tell the front desk because we were only staying one night) Front desk check in and check out, both employees that helped us were amazing. Would stay again, but wanted to give the feedback about the Coffee and AC in our room.
Stayed 1 night in Oct 2025

8/10 Good

Diamonia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my time
Stayed 2 nights in Sep 2025