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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
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Outdoor wedding area
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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, Mujeres Beach
    ‪7 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(124 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(85 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillowtop beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(59 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • 678 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(21 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(43 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Ocean View

  • 1022 sq ft
  • Sleeps 2

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior with Garden View

  • 624 sq ft
  • Sleeps 4

View all photos for Suite Junior with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior with Pool View

  • 721 sq ft
  • Sleeps 4

View all photos for Suite Premium with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Pool View

  • 721 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Master with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master with Garden View

  • 850 sq ft
  • Sleeps 4

View all photos for Suite Superior with Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior with Panoramic View

  • 1076 sq ft
  • Sleeps 2

View all photos for Suite Premium with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Garden View

  • 624 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Master with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master with Pool View

  • 990 sq ft
  • Sleeps 4

View all photos for Suite Superior with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior with Ocean View

  • 624 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Premium with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium with Garden View

  • 850 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Premium with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium with Pool View

  • 1076 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury with Panoramic View

  • 1022 sq ft
  • Sleeps 2

View all photos for Suite Luxury with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury with Ocean View

  • 645 sq ft
  • Sleeps 2

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.5 out of 5, Wonderful, 1,486 reviews
$509 nightly
The price is $509
Dec 18 - Dec 19
Total with taxes and fees
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About the neighborhood

Costa Mujeres

With a stay at Majestic Elegance Costa Mujeres – All Inclusive in Costa Mujeres, you'll be on the beach, within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. .This all-inclusive property is 7.9 mi (12.8 km) from Ultramar Ferry Puerto Juárez and 9.3 mi (15 km) from North Beach.

What's nearby

  • Playa Mujeres Golf Club - 4 min drive - 2.7 miles
  • Mujeres Beach - 7 min drive - 3.5 miles
  • Punta Sam Ferry Terminal - 9 min drive - 5.0 miles
  • Punta Sam Beach - 9 min drive - 5.0 miles
  • El Meco Archaeological Site - 12 min drive - 6.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪Velvet - ‬17 min walk
  • ‪Spaces Restaurant - ‬5 min drive

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 570 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 2 hot tubs, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Flavors, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 6 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Costa Mujeres? This property has 8123 square feet (755 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (8,123 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2514 out of 3452 reviews
Rating 8 - Good. 497 out of 3452 reviews
Rating 6 - Okay. 256 out of 3452 reviews
Rating 4 - Poor. 94 out of 3452 reviews
Rating 2 - Terrible. 91 out of 3452 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saleh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 9 nights in Sep 2025

10/10 Excellent

Mariama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Lilliam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Emari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big thank you to Krystal from the help desk! Made our vacation so special.
Stayed 3 nights in Sep 2025

10/10 Excellent

Iyonna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful with nice view. The best part was the service the people were very nice and made us feel important. It was definitely VIP treatment.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great plenty of options for restaurants and loved that only 2 required reservations. There are plenty of bars but do wish that at least 1 swimming option with a bar would have been open later than 6pm. Overall loved this resort and can not wait to go back!
Swim up bar
Steak dinner
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2025

2/10 Terrible

Laneisha

Traveled with partner
Disliked: Cleanliness
The property is self is beautiful the staff are rude customer service is poor and the food is horrible. When I complained about the staff I was ask to basically sign a NDA saying I can’t share anything that happened and if they want to I can be asked to leave the property I definitely didn’t sign it I was asked by thr manager of guest service Carla after refusing I was targeted I woke up to know running water in my room it was a overall bad experience I have videos and pictured and recording off the staff being racist. I wasn’t treated the same as I he Caucasian guest
Stayed 6 nights in Sep 2025

10/10 Excellent

Marta Nilda Ramos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property are beautiful
Stayed 6 nights in Aug 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi book a couple massages for our anniversary in the spa , not what we spect hight price for the service you get But we were very happy with everything else we love the room the food the shows , and all the stuff was very friendly and helpful. We will definitely come back again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was our first resort in Cancun, we loved everything about it!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jazmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the swim out! Definitely will be returning
Stayed 3 nights in Sep 2025

10/10 Excellent

Ivanne Gabrielle Agyao

Stayed 6 nights in Sep 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Butler Mauricio was awesome! Can’t wait to go back
Stayed 6 nights in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Majestic Elegance Costa Mujeres to celebrate my birthday, and it turned out to be one of the best trips we’ve ever taken. The resort itself is stunning, the rooms are spotless, and the staff truly go above and beyond. We received some of the best service we’ve ever experienced. The beach is beautiful, clean, and so relaxing, and the food was consistently excellent — every meal felt like a special experience. A special thank you to Krystel from Guest Services, who took such wonderful care of us throughout our stay. They made me feel special throughout the entire trip. What really warmed our hearts was that once Krystel found out our baby was turning two months old, she surprised us again with a sweet decoration and a complimentary cake at dinner. It was such a beautiful and personal gesture that made the celebration even more memorable. This was an unforgettable experience for our family, and we’re already planning our next visit. I highly recommend Majestic Elegance Costa Mujeres to anyone looking for exceptional service, a gorgeous beach, amazing food, and a truly memorable getaway!
Stayed 5 nights in Sep 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the accommodations. Some things in my room did not work but they worked to fix it. The steamer was broken. The remotes had no batteries and my jacuzzi only had cold water. Other than that, all the dining options were amazing. My only complaint is that the nightlife is pretty boring. Everything was closed up by 2am. We were there for a wedding and two of the nights we really wanted to hang out for a bit longer but was asked to leave the pool/bar/club area prior to 2. Kind of corny to be a kill joy. Food was amazing. Great options and tasty. I loved the all white party.
Stayed 5 nights in Aug 2025

10/10 Excellent

Juliana, Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent
Stayed 6 nights in Aug 2025

10/10 Excellent

PAOLA, West Palm Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The room was clean and comfortable, staff was super friendly, and the location was perfect for a calm vacation stay. Would definitely stay here again.
Stayed 9 nights in Aug 2025

10/10 Excellent

Brenda, Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no dinner reservations required for all of the restaurants with the exception of the Japanese Kabuki. We like that there is an option to enjoy the pool by the Glee bar if you want a more quiet atmosphere. The staff goes above and beyond to provide excellent customer service. A special thank you to Johnson at the Glee Bar we travel quite a bit and have never had such an attentive bar tender. A special thank you to Aida at the Flavor buffet and the Casa del Mar restaurant for providing us with excellent customer service. A special thank you to Tomas the waiter at the Plaza Bar during the Mexican Fiesta. He was very attentive and provided excellent customer service.
Stayed 7 nights in Sep 2025

10/10 Excellent

Scott A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Yissacher

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Was 5 Star
Stayed 5 nights in Aug 2025

10/10 Excellent

Annemarie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The spa was amazing!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort. Wonderful staff and service. Great food. Perfect beach.
Stayed 7 nights in Aug 2025