See all properties

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Ocean Allure Costa Mujeres - Adults Only - All Inclusive

On the beach, white sand
Privilege Master Suite Ocean Front | Living room
Privilege Master Suite Ocean Front | Beach/ocean view
Privilege Master Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace
5 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
$436
$360 nightly
$436 total
Total with taxes and fees
Apr 6 - Apr 7

Explore the area

View in a map
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪6 min drive‬
  • Place, Mujeres Beach
    ‪8 min drive‬
  • Place, Punta Sam Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Junior Suite, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Garden View

9.0 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Sea View

7.4 out of 10
Good
(11 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Swim Up Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Swim Up Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite

7.2 out of 10
Good
(5 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Sea View

Privilege Junior Suite Sea View | Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Sea View

8.0 out of 10
Very good
(7 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege Swim Up Junior

Free minibar, in-room safe, desk, laptop workspace

Privilege Swim Up Junior

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front | Beach/ocean view

Privilege Master Suite Ocean Front

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Outdoor treatment areas, sauna, hot tub, steam room, hot springs
Majestic Elegance Costa Mujeres – All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.6 out of 5, Wonderful, 3,545 reviews
Majestic Elegance Costa Mujeres – All Inclusive

About the neighborhood

Costa Mujeres

When you stay at Ocean Allure Costa Mujeres - Adults Only - All Inclusive in Costa Mujeres, you'll be on the beach and 8 minutes by car from Playa Mujeres Golf Club. .This all-inclusive property is 9 mi (14.5 km) from Ultramar Ferry Puerto Juárez and 11.3 mi (18.1 km) from Puerto Cancun Marina Town Center.

What's nearby

  • Playa Mujeres Golf Club - 6 min drive - 4.0 miles
  • Mujeres Beach - 8 min drive - 4.8 miles
  • Punta Sam Beach - 10 min drive - 6.8 miles
  • Punta Sam Ferry Terminal - 10 min drive - 6.8 miles
  • El Meco Archaeological Site - 12 min drive - 8.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬15 min walk
  • ‪Grand Caribe - ‬19 min walk
  • ‪Kulinarium Riu Latino - ‬4 min drive
  • ‪The Shores Restaurant - ‬15 min walk
  • ‪Velvet - ‬4 min drive

About this property

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Ocean Allure Costa Mujeres - Adults Only - All Inclusive offers 599 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a lazy river and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 599 guestrooms featuring free minibar items. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 5 outdoor pools or enjoy other recreational amenities including a lazy river and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Corales Buffet, one of the property's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Corales Buffet - Onsite buffet restaurant.
Sakura Teppanyaki - Onsite theme restaurant. Open daily.
La Locanda - Onsite theme restaurant. Open daily.
Margarita - Onsite theme restaurant. Open daily.
Steak House - Onsite steakhouse. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Corales Buffet
  • La Locanda
  • Margarita
  • Sakura Teppanyaki
  • Steak House

Things to do

  • 5 outdoor pools
  • Bowling alley
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Games
  • Gym
  • Lazy river
  • Piano
  • Pilates classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Ocean Costa Mujeres
Ocean Azure Costa Mujeres All Inclusive

Ocean Allure Costa Mujeres - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 213 reviews
Rating 8 - Good. 40 out of 213 reviews
Rating 6 - Okay. 25 out of 213 reviews
Rating 4 - Poor. 9 out of 213 reviews
Rating 2 - Terrible. 6 out of 213 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tadashi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools are all different and all nice Staff was excellent t Ocean view
Stayed 9 nights in Feb 2026

10/10 Excellent

Nancy Di

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had ocean view. Regardless of view the room was beautiful and comfortable amenities were so thoughtful like slippers and steamer. And when something was missing like small washroom light for nighttime they added it next day Really appreciated special kindness and care to their jobs from Nataly in guest services who kept in touch with me thru WhatsApp and Lucio our fav barista who brought energy in his greetings and cafe!!! Thanks to everyone as they were all so amazing
Stayed 7 nights in Feb 2026

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quite nice place.
Stayed 7 nights in Feb 2026

6/10 Okay

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice, but cold. Beach was nice. Biggest issue is the dinner situation. There is no buffet dinner and it takes a long time to be seated and recieve your food. Over an hour and a half just to be seated.
Stayed 5 nights in Feb 2026

10/10 Excellent

Amir, Plano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well planned with a few pools and a great beach with a lot of shaded seats, but please note that the south building overlooks the nearest hotel and not the sea. The rooms are sold as sea view rooms. You might catch a piece of the sea if you go out to the balcony and lean out. The north building has sea view. The rooms themselves are very nice. The food is quite good and the lines are not long. It’s easy to get a place in the restaurants. There are a lot of activities and the staff is very friendly.
Stayed 5 nights in Feb 2026

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff and facility itself were amazing. However, we will not be going back. We spent extra for the "Privilege Package" on an all-inclusive because the variety of restaurants and how good they all looked. Turns out when you order a "steak", its a super thin slice of bland ribeye on a tiny bed of sweet potato slices. I thought it was just a one-off, but the food consistently "meh" and the only way we found good food was to either scour the buffets or go out searching. You could "upgrade" to actual good food at meals, but you were going to be spending hundreds of extra dollars...even though this was the "Privilege" restaurants that required a reservations. We also got all dressed up to do to "Casino Night" at the Sports Bar. But after waiting well past the supposed start time, they just came in with BINGO... There was only three rounds and your prize for winning was a free shot, at the place where shots are free, lol. Our butler, Anni, was phenomenal and the staff were super friendly and attentive. It's just the business model thats the problem. What they are actually providing to the customers does not match the price point. You can absolutely get more bang for your buck outside of this place.
Stayed 4 nights in Feb 2026

10/10 Excellent

Andres

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible!!
Stayed 4 nights in Feb 2026

10/10 Excellent

amber jane

The staff were amazing and helpful!
Stayed 7 nights in Feb 2026

4/10 Poor

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was my 8th resort trip and I would rate it #8 on the list. NOT good!!! The staff was horrible!!!. I can deal with bad food, the freezing pool, the flimsy rooms, and the subpar resort itself but bad service is where I draw the line. Maybe I’m just use to Secrets Resorts where everyone speaks and is helpful. These people ignore you and then treat you as if they don’t want you there. They seemed tired and bothered. So I would never consider going back.
Stayed 3 nights in Feb 2026

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Staff friendly, food good! Will return!!!
Stayed 6 nights in Feb 2026

6/10 Okay

Nashanique

Traveled with group, Traveled with partner
Disliked: Amenities
The service was horrible. Waited long for food waited long to be waited on. Dismissive attitudes when brought up. Everyone seemed annoyed to work. Went with a group of friends to celebrate a birthday and was excited about this resort. We left feeling very disappointed. We rarely got approached and waited on staff near the pool area however many other guest did. It was very noticeable to my group and myself. Outlets in the room didn’t work. My room was not prepared for my arrival as I didn’t receive the complimentary bag, nor the room amenities such as wash clothes, robes and slippers. The assistant manager over food and beverage Albeurto was the rudest person we met, after letting him know that we had waited for a 1h 30 for food to arrive. Very dismissive and poor attitude so bad that it had to be escalated to a higher hotel manager. We got to the restaurant at 6 when it opened we didn’t get food until 730. It arrived cold and we waited even longer for condiments. It was a disaster. Staff refused to get a manger or give corporate number. Became rude when it was requested. Even going as far as saying no manager was there. The activity staff did great and kept guest entertained. Love the pool and the beach area. Luis one of the head managers was awesome and did his best to be accommodating once complaints were brought to him. Spa was amazing as well. Those are the only things to save this review. The margarita restaurant staff was so kind. Thank you to Nahdila and Cesar.
Stayed 3 nights in Feb 2026

10/10 Excellent

Rylee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spectacular vibe !!
Stayed 4 nights in Feb 2026

8/10 Good

Tasha Marie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were privilege but definitely no need to upgrade was fun to experience for once but it wouldn’t be something we would add again. Loved having the bracelet for the room key!! Property is stunning and smells good-although if you are sensitive to scents I wouldn’t even consider this property as at times I even thought it was too strong. The room is beautiful. Gym is well equipped. We sat at the main pool & were well taken care of. Entertainment crew came by every morning and informed us of the activities and didn’t pressure you to join. I agree with other posts saying they need to up their game in the music selection! Bowling was actually really fun! Did it twice. Go to the acrobatic show on Wednesday in the theater it was phenomenal!!! Fire show was ok - Would have been better if the had set up a bar. We participated in crafts -definitely go early as fills up. It was genuinely so fun but didn’t like that staff requested you to post a google review. Maybe just say “if you enjoyed the class let others know.” We went to the lobby bar before dinner to play games (brought from home). Nice way to kill time beforehand. They gave you peanuts /pretzels. Ocean burger was good and we thought the buffet was fine too. We did eat lunch at Pez Dama & highly recommend the Baja Tacos! Mike’s coffee delicious and had a few snacky things favorites: peanut butter chocolate muffins and oatmeal cookies. Our favorite restaurant was Sakura. Beach was picturesque.
Stayed 5 nights in Feb 2026

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Room was super nice. Had a view of the ocean. Food was delicious. Staff very friendly.
Stayed 4 nights in Feb 2026

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous and super helpful for anything that was needed. The food was very good. Don’t usually expect much as it’s resort food, but all of our meals were delicious. The buffet was very good. The hotel has some cosmetic things that could be better finished. Nothing that stands out as anything that would prevent traveling back here. Tons of activities, nice beach area & plenty to do. The pools were just a little chilly. On a hot and sunny day, it was refreshing. Some of the days we stayed were a bit chilly so nobody was wanting to go in the pools. Overall, the experience was great at this resort.
Stayed 7 nights in Feb 2026

6/10 Okay

Katelynn

The beach was amazing. The service was lack luster. We had upgraded our room not knowing what it came with. We did enjoy the private beach area. But our “butler” didn’t even meet us the first day we got there. We were told he’d connect with us. He did not. The check in process for the privilege area took way longer than necessary. We had to see out and find and wait for our butler on the second day after never hearing from him. We were celebrating my birthday. We were told by multiple staff members tha
Stayed 5 nights in Feb 2026

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, with excellent food options. Very high end liquor for non privileged guests as well. Make sure to visit Modesto in the sports bar!
Stayed 7 nights in Feb 2026

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was very new so I give them some curve points. Beautiful and clean room. Everything was fantastic as far as the physical part of the hotel. The only problem that we had was long service. It seemed as if they were understaffed. Whatever issues we had management did a very well job fixing it. Every new business has growing pains and I'm sure they will get over them in the near future.
Stayed 4 nights in Feb 2026

10/10 Excellent

Chuck

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, restaurants, pools, beach were all really great.
Stayed 7 nights in Feb 2026

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great.
Stayed 6 nights in Feb 2026

10/10 Excellent

patricia

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Rooms were very clean. New resort, great amenities lots of choice for dinner
Stayed 7 nights in Feb 2026

8/10 Good

Justin, Plymouth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Feb 2026

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome. Especially Gabriela our butler
Stayed 5 nights in Jan 2026

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great stay, the staff were very helpful and friendly. Always something to do without even leaving the resort. Great variety of dishes for breakfast, lunch and dinner. Hydrotherapy Spa = 10/10, extremely relaxing and complimentary if you have privilege access. Would recommend the privilege access for the full luxurious experience!
Stayed 5 nights in Feb 2026

10/10 Excellent

Rory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful, very clean. Staff was very friendly and food was good. Beach was an amazing powder while sand, so much better than the beaches in Cancun.
Stayed 1 night in Feb 2026