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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Two Bedroom Loft- All Inclusive
Room with view
2210 square feet
2 King Beds and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Other room types
Two Bedroom Penthouse- All Inclusive
Room with view
3315 square feet
2 King Beds and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Two Bedroom - Room Only
1689 square feet
1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Three Bedroom Oceanfront- All Inclusive
Room with view
4628 square feet
2 King Beds and 2 Queen Beds
Room sleeps 8 guests
(up to 5 children)
Select dates to see price
Three Bedroom Loft- All Inclusive
Room with view
3500 square feet
2 King Beds and 2 Queen Beds
Room sleeps 8 guests
(up to 5 children)
Select dates to see price
Two Bedroom Oceanfront- All Inclusive
Room with view
2723 square feet
2 King Beds and 1 Queen Murphy Bed
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Two Bedroom Suite Ocean View- All Inclusive
Room with view
1690 square feet
1 King Bed, 2 Queen Beds and 1 Double Murphy Bed
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Free Upgrade Garza Blanca Cancun- All Inclusive
588 square feet
1 King Bed 2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
One Bedroom Ocean View- All Inclusive
Room with view
1 King Bed and 1 Double Murphy Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Deluxe - Room Only
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
One Bedroom - Room Only
1 King Bed and 1 Double Murphy Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Deluxe Ocean View- All Inclusive
Room with view
538 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 5 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Laundry facilities
Smoke-free property
Grocery/convenience store

When you a stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa in Punta Sam, you'll be on the beach, just steps from Punta Sam Ferry Terminal and Punta Sam Beach. This 4.5-star property is 3.4 mi (5.5 km) from Playa Mujeres Golf Club and 3.9 mi (6.2 km) from Ultramar Ferry Puerto Juárez.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, 4 spa tubs, and a sauna. Additional amenities at this property include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at La Casona STK, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Carretera a Punta Sam Km. 5.2, Punta Sam, QROO 77400

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Not included

  • Motorized water sports
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Childcare not included
  • Motorized water sports not included
  • Minibar (all beverages included)
  • 24-hour room service
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • All non-motorized water sports included
  • Snorkeling included

Hotel Amenities

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is a smoke-free property.

  • Children's games
  • Children's toys
  • Number of outdoor pools - 5
  • Number of spa tubs - 4
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or town car service available
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 415
  • Accessible airport shuttle
  • Number of floors - 9
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Lifeguard on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 5
  • Full-service spa
  • Number of beach bars - 1
  • Access to nearby outdoor pool
  • Beach umbrellas
  • Spa treatment room(s)
  • Free beach cabanas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 2010
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Proposal/romance packages available
  • Number of restaurants - 6
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 50
  • TV size measurement: inch
  • MP3 docking station
  • Furnished balcony
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Free WiFi (limited) device count 2
  • Window screens

Where to Eat

La Casona STK - This steakhouse serves dinner only.

Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.

Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Hiroshi Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only.

Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach yoga on site
  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Kayaking on site
  • Sailing nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Smoke detector

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Villa Palmar Luxury Residences All Inclusive Playa Mujeres
  • Villa del Palmar Luxury Residences Condo
  • Villa del Palmar Luxury Residences Condo Playa Mujeres
  • Villa del Palmar Luxury Residences Playa Mujeres
  • Villa Palmar Luxury Residences Playa Mujeres
  • Villa Palmar Luxury Residences
  • Villa Palmar Luxury Residences All Inclusive
  • Villa del Palmar Luxury Residences
  • Palmar Resinces Inclusive inc
  • Villa del Palmar Cancun All Inclusive Beach Resort Spa
  • Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Free in-room WiFi has a 2-device limit.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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