Compare Cheap Charlestown Relais & Chateaux

"Our stay was absolutely wonderful! The staff was very helpful with recommendations and friendly. Check in and check out was extremely smooth. The only complaint we have is that it was a bit loud inside the hotel in the evening and early mornings. This had more to do with the guests allowing children to run through the hallways than it does the hotel. We will definitely stay here again if we get back to Middletown/Newport."

"The staff went out of their way to be helpful even when they were extremely busy. The room was beautiful and spacious. They were also so kind and welcoming to our dog (with patience and biscuits!) We would definitely come back for another stay! "

"Yes"

"Pros: Staff was great and very helpful. Balcony views were excellent. Great location. Close to everything. Room was plain but clean. Cons: Phone didnt work. Wifi was very poor. Tv had limited channels. Heater for pool was broken during our stay, they did try to fix it and offered us a discount for the inconvenience. "

"Beautiful property and great location. The staff was great and it was super dog friendly! Loved being able to walk out to the light house from our room."

"When we walked in our room, it smelled like cigarettes. Unable to get a refund from booking through hotels.com, the manager immediately offered to ozone our room in which we needed to leave for an hour. It was an improvement upon our return. She also offered us free dinner. We ate offsite but it was nice. Sadly, the smell returned the next day. The staff was helpful and it was a convenient location but more suited for families with young children. If you want a more serene place, I would go elsewhere. The staff was great, I would not return as the hotel rooms could use an update, quite shabby, and the air system had a permanent cigarette odor in our room. We would have left if we were able to get a refund."