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Crown Paradise Club Cancun All Inclusive

Property class: 3.5

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Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, sun loungers
Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board
Waterslide
6 restaurants, breakfast, lunch, dinner served; barbecue
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi
$317
$258 nightly
$317 total
Total with taxes and fees
May 11 - May 12

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min walk‬
  • Place, El Rey Ruins
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room (Plus)

Standard Room (Plus) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite Paradise

Family Suite Paradise | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Paradise

7.4 out of 10
Good
(28 reviews)
  • Garden view
  • 656 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(106 reviews)
  • Ocean view
  • 412 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Crown

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(318 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.4 out of 10
Very good
(122 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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3.7 out of 5, Good, 3,384 reviews
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Total with taxes and fees
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About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Crown Paradise Club Cancun All Inclusive is within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course. .This all-inclusive property is 4.6 mi (7.4 km) from La Isla Shopping Mall and 8.6 mi (13.8 km) from Langosta Beach.

What's nearby

  • Iberostar Cancun Golf Course - 3 min walk - 0.2 miles
  • El Rey Ruins - 5 min walk - 0.3 miles
  • El Rey Ruins Trailhead - 5 min walk - 0.3 miles
  • Nichupté Lagoon - 6 min walk - 0.4 miles
  • Delfines Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Ennea Beach Club - ‬8 min walk
  • ‪Zai - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬11 min walk
  • ‪Restaurant Las Fuentes - ‬12 min walk
  • ‪Bar Margarita - ‬4 min walk

About this property

Crown Paradise Club Cancun All Inclusive

Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 617 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 7320 square feet (680 square meters), including a conference center. Free self parking is available onsite.
Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Roosters - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 14 2026 to September 26 2026 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2026 to May 30 2026 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.92 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1192 out of 3452 reviews
Rating 8 - Good. 807 out of 3452 reviews
Rating 6 - Okay. 680 out of 3452 reviews
Rating 4 - Poor. 353 out of 3452 reviews
Rating 2 - Terrible. 420 out of 3452 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ivan

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a terrible hotel with bad service,we got the honeymoon suite,what a waste of money,the jacuzzi was peeling ,parts was missing,the tub dirty with hair from previous guests,,at the pool never can find towels,food was bad old and dry,service horrible,one of the service staff told me to get food and drink by myself,no service at the beach area ,the worst hotel ever ,
Stayed 5 nights in Jan 2026

8/10 Good

Billy

Liked: Cleanliness, property conditions & facilities
Room was cleaned well. Staff was kind
Stayed 6 nights in Jan 2026

2/10 Terrible

Jacque

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible food
Stayed 7 nights in Jan 2026

10/10 Excellent

Kimberly Tiffany ulita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice as summer amazing .. rooms were good enough .. the stay was great !!
Stayed 4 nights in Jan 2026

10/10 Excellent

Kaiden Shae

Stayed 7 nights in Jan 2026

10/10 Excellent

Shayna Suzanne

Stayed 3 nights in Jan 2026

8/10 Good

Yareli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas instalaciones y excelente personal
Stayed 4 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

4/10 Poor

Glenn

Liked: Cleanliness
Disliked: Staff & service
I got food poisoning and staff did not help
Stayed 3 nights in Jan 2026

10/10 Excellent

PHUONG NHUNG

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great customer service and friendly staff. The room in clean and various choice for kids meal
Stayed 3 nights in Jan 2026

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

2/10 Terrible

Lina

Stayed 4 nights in Jan 2026

10/10 Excellent

Nubia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect ! The people there is very nice
Stayed 5 nights in Jan 2026

8/10 Good

Julio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except some places it felt the smell of cigarette smoke
Stayed 4 nights in Jan 2026

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool area was crowded. Swimming was nice. Seating was always full. Room was vary good. Felt safe. Staff was vary helpfull. The only concern had, was the stores. Highway robbery! $150 CAD ($2000 mx pescos) for 3 bags of chips, 2 drinks. Crown Paradise was an excellent place for the family.
Stayed 7 nights in Jan 2026

8/10 Good

Masoud

Liked: Cleanliness, amenities
There is no sound isolation between the rooms. If you book an ocean-view room, it’s not actually an ocean view. I asked to change my room because I paid for an ocean-view room, but I was given only a partial view. I could barely see the ocean behind the trees on the second floor. They told me that if I wanted to change rooms, I would have to pay extra. On the positive side, the food and amenities are good, and the staff are very friendly..
Stayed 4 nights in Dec 2025

10/10 Excellent

Qazi

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great service
Stayed 4 nights in Jan 2026

10/10 Excellent

Alex

Stayed 5 nights in Jan 2026

8/10 Good

Arron Brent

Traveled with family and small children
Liked: Amenities
Amenities are great for families. Floors are in need of replacing in rooms. Patio door seals old
Stayed 6 nights in Jan 2026

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2026

6/10 Okay

Constadina

Stayed 1 night in Jan 2026

8/10 Good

Rodrigo

Stayed 3 nights in Jan 2026

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Bar and restaurant staff are good however front desk is not helpful at all. Tried to contact them since I accidentally left my sons Nintendo switch behind and wanted to see if I could pick it up since my flight was delayed but received no answer back via call or email. Also very slow at receiving any call back for room service amenities like towels when needed. Overall it was an okay experience with my kids since they enjoyed the main pool, beach and food. Entertainment needs to be a bit better since it’s mostly a musical every night with different themes.
Stayed 6 nights in Dec 2025

8/10 Good

Janelle

Traveled with family
Liked: Cleanliness, amenities
Our family enjoyed our stay. We did not receive the towels we asked for many times which was frustrating.
Stayed 6 nights in Jan 2026

10/10 Excellent

Ricardo Ruvalcaba

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable hotel.
Stayed 7 nights in Jan 2026