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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

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Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Exterior
32-inch LCD TV with cable channels, TV
Lobby
Business center
Pool views, serves lunch, dinner, and happy hour

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
$255
$207 nightly
$255 total
Total with taxes and fees
Apr 13 - Apr 14

Explore the area

View in a map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(31 reviews)
  • Partial ocean view
  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(72 reviews)
  • Partial ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(28 reviews)
  • Partial sea view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

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On the beach, sun loungers, beach umbrellas, beach massages
The Westin Resort & Spa, Cancun
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 2,789 reviews
$119 nightly
The price is $149
Apr 5 - Apr 6
Total with taxes and fees
The Westin Resort & Spa, Cancun

About the neighborhood

Cancun

With a stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun in Cancun (Zona Hotelera), you'll be steps from La Isla Shopping Mall and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach condominium resort is 0.5 mi (0.8 km) from Hotel Zone Beaches and 4.4 mi (7 km) from Delfines Beach.
View more Condo Resorts in CancunOpens in a new window

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Isla Dorada - 5 min walk - 0.3 miles
  • Hotel Zone Beaches - 8 min walk - 0.5 miles
  • Marlin Beach - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Starbucks - ‬3 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun condominium resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 560 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, 4 hot tubs, and outdoor tennis courts. Additional features at this condominium resort include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy local and international cuisine at Oceano, one of the condo resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the swim-up bar. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Viento - This beachfront restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 2 2026 to March 20 2026 (dates subject to change):
  • Tennis courts
The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the condo resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 700.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1013 reviews
Rating 8 - Good. 195 out of 1013 reviews
Rating 6 - Okay. 68 out of 1013 reviews
Rating 4 - Poor. 18 out of 1013 reviews
Rating 2 - Terrible. 41 out of 1013 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

tiffany

Stayed 4 nights in Dec 2025

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this place. So convenient to food and shopping but still so quiet and relaxing. The rooms are large and the bed is amazing. Be careful, it’s hard to leave it in the morning.
Stayed 7 nights in Nov 2025

10/10 Excellent

Anna

Stayed 3 nights in Nov 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 7 nights in Dec 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is the best around- the pools, cleanliness, wait staff, beach, and every outdoor staff person was outstanding- Luis, Ponchito, and Selena are just a few who made our trip 8/10. The only change from being here 2 years ago, is that the check in and the concierge service were very focused on attending an ownership presentation than making us feel welcome and appreciated for choosing them. They don’t owe anything to the customer, but small gestures such as a bottle of water or a walk to the restaurant for a first drink would be nice touches and were present previously during our stay. I work on customer service and a little goes a long way to sharing great experiences with others- word of mouth is more powerful than any other advertising. Even a free dessert or a bag with their logo would make the experience considerably better
Stayed 5 nights in Dec 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Ismael waiter thank you
Stayed 6 nights in Nov 2025

10/10 Excellent

Veronica

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 5 nights in Nov 2025

8/10 Good

Leisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the resort. Expected better food from the restaurants.
Stayed 2 nights in Nov 2025

6/10 Okay

Graciela

Liked: Cleanliness, staff & service, amenities
Too big and impersonal. We were not impressed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jared

Stayed 4 nights in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
The whole package, service, cleanliness, location, amenities, fun, was excellent. We had a great time.
Stayed 6 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was great...view was spectacular!! Hotel staff was very friendly and accommodating. Highly recommend.
Stayed 9 nights in Nov 2025

8/10 Good

Kimberly, Oregon City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my adult children for a Nov 25 week trip to Cancun - their first Resort experience. The Westin was making repairs to the front portico when we arrived, so missed the big WOW on entry. Inside the place was amazing. The staff top notch. We had a small hickup with a shower gel falling off the wall and tearing off a fingernail on our first day, but other than that, great experience. My daughter talked to the Oceania staff about Green Chorizo (what is it, where can they taste some) on the second day, and the sourced it from Tulum to make for her for breakfast! Amazing service, listening and remembering each person. Just fabulous. Daniel, our personal concierge, worked with me in the weeks before we arrived to ensure my requested food and welcome gifts were in the rooms for the kids when we arrived. Again, amazing service. Definately going back!
Stayed 7 nights in Nov 2025

10/10 Excellent

Octavio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you think of a vacation in Cancun the Westin is the spot. Friendly staff. Easily accessible to public transport if you want to go explore the city and if you’re not into that, hang out by the pool with poolside service.
Stayed 7 nights in Nov 2025

2/10 Terrible

Hansen

Disliked: Cleanliness, staff & service, amenities
Worst service ever
Stayed 3 nights in Nov 2025

10/10 Excellent

Justin Sam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and friendly. Room was spacious with amazing ocean views.
Stayed 1 night in Nov 2025

8/10 Good

Gurdeep

Traveled with family
Liked: Cleanliness, staff & service
Poolside seating was plentiful. Overall service was good. A little noisy in eves being so close to the parking lot. Hot tubs were great but varying temps on diff nights. Beach was picturesque and clean. The mall across the street added a nice dimension.
Stayed 5 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No issues. Very smooth.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We had such an amazing stay at the Westin Lagunamar in Cancun! The service was honestly some of the best we’ve ever experienced — everyone was so kind, helpful, and made us feel completely taken care of from the moment we arrived. The resort itself is beautiful — super clean, great pools, and the ocean views are just unreal. But what really impressed us were the little details. They even provided laundry soap, which was such a thoughtful touch and made it easy to freshen things up during our trip. And the lavender essential oil they include for better sleep? Total game changer! It smelled so calming and made our room feel like a spa every night. We left feeling totally relaxed and already want to go back. If you’re looking for a place in Cancun with amazing service and all the comforts of home (and then some!), this is it. 🌴💙
Stayed 7 nights in Nov 2025

10/10 Excellent

Monica

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Maybe not the most updated place in Cancun but still beautiful resort, clean rooms, and amazing views!
Stayed 8 nights in Aug 2025

10/10 Excellent

Ershad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staffs were very friendly and helpful. Knowledge about service is very clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick

Stayed 1 night in Oct 2025