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Sunset Royal Beach Resort - All Inclusive

Property class: 4

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Room amenity
Deluxe Room, Ocean View | Free minibar, in-room safe, desk, iron/ironing board
On the beach, white sand, beach umbrellas, beach towels
Free minibar, in-room safe, desk, iron/ironing board
Room amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
$351
$286 nightly
$351 total
Total with taxes and fees
Apr 29 - Apr 30

Explore the area

View in a map
Blvd. Kukulkan Km. 10 Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Place, Cancun Convention Center
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

7.4 out of 10
Good
(26 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Lagoon View

Family Room, Lagoon View | Free minibar, in-room safe, desk, iron/ironing board

Family Room, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Ocean View

Family Room, Ocean View | Free minibar, in-room safe, desk, iron/ironing board

Family Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Studio Suite, Ocean View

Family Studio Suite, Ocean View | Living area | Flat-screen TV, DVD player

Family Studio Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

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  • Hot tub
  • All inclusive
  • Spa
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The price is $288
May 19 - May 20
Total with taxes and fees
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About the neighborhood

Cancun

With a stay at Sunset Royal Beach Resort - All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes by foot from Forum Beach. .This all-inclusive property is 0.7 mi (1.2 km) from Cancun Convention Center and 1.5 mi (2.4 km) from La Isla Shopping Mall.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Forum Beach - 11 min walk - 0.6 miles
  • Forum By The Sea Mall - 11 min walk - 0.6 miles
  • Cancun Convention Center - 16 min walk - 0.9 miles
  • Caracol Beach - 5 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Snack Grand Park - ‬6 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪Flor De Sal - ‬6 min walk
  • ‪El Mirador - ‬7 min walk
  • ‪Lobby Bar - ‬10 min walk

About this property

Sunset Royal Beach Resort - All Inclusive

Sunset Royal Beach Resort - All Inclusive offers 234 air-conditioned accommodations with DVD players and free minibar items. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ya'ax Ché Spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, hair dryers, and slippers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Acuario, one of the property's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary full breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.
Acuario - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Capriccio - This buffet restaurant specializes in Italian cuisine and serves breakfast and lunch. Open daily.
Moonlight Theater - This theme restaurant specializes in international cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acuario
  • Capriccio
  • Moonlight Theater

Things to do

  • Beach volleyball
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Partner property access
  • Partner property beach club access
  • Partner property pool access

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Royal Sunset Beach Resort
Royal Sunset Resort
Sunset All Inclusive
Sunset Royal Beach
Sunset Royal Beach All Inclusive
Sunset Royal Beach Cancun
Sunset Royal Beach Resort
Sunset Royal Beach Resort All Inclusive
Sunset Royal Beach Resort All Inclusive Cancun
Sunset Royal Resort
Sunset Royal Beach All Inclusive Cancun
Sunset Royal Inclusive Cancun
Sunset Royal Inclusive Cancun
Sunset Royal Beach Resort - All Inclusive Cancun
Sunset Royal Beach Resort - All Inclusive All-inclusive property

Sunset Royal Beach Resort - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 145 out of 541 reviews
Rating 8 - Good. 175 out of 541 reviews
Rating 6 - Okay. 101 out of 541 reviews
Rating 4 - Poor. 63 out of 541 reviews
Rating 2 - Terrible. 57 out of 541 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Stayed 4 nights in Dec 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, drinks in fridge, great staff, beach, food.
Stayed 6 nights in Dec 2025

10/10 Excellent

Maria Victoria

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Zihao

Stayed 6 nights in Dec 2025

8/10 Good

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Mary Ira

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! They’re so accommodating and flexible. They made sure we would enjoy our stay here. And loved the food!! Food in the buffet was not the same everyday, which I really liked. Definitely recommended!!
Stayed 5 nights in Dec 2025

8/10 Good

Shruti

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. We just had one bad dinner experience where almost all the food during dinner was over 1.5 hours before the restaurant closing time.
Stayed 4 nights in Dec 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was always very clean and the staff were nice. The food was ok nothing too crazy.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nakia DaFina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful!!!!!
Stayed 7 nights in Dec 2025

4/10 Poor

Rajesh

Traveled with family and small children
Liked: Cleanliness
Not good for vegetarians
Stayed 4 nights in Dec 2025

6/10 Okay

RAMAKRISHNA

Traveled with family and small children
Resort is good. Food was ok. Staff was courteous. You have all the amenities mentioned. Beach is accessible and beautiful. But, this is more of a hotel than resort. Definitely not 4 stars. Very deceiving about rooms as beach view rooms has balcony but only for standing, it is not a conventional balcony. It’s a half baked experience rather than a full scale resort experience. Food could be better. I booked it last minute but would have probably researched better before booking. Not entirely satisfied but we were active and took trip to isla and xcaret so our trip went well. Hotel (not resort) doesn’t deserve a 4 star for sure.
Stayed 4 nights in Dec 2025

8/10 Good

mohammad

Traveled with family
Liked: Cleanliness
room was good, food quality specially the fish (cheapest tilapia fish was served again and again had no choice but to eat) was bad. Think twice before booking the second trip at this location.
Stayed 4 nights in Dec 2025

4/10 Poor

Donik

Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The product and service is awesome we are pleased with the company
Stayed 6 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Joelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Miho

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean & friendly staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Staff & service, amenities
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sherille

Stayed 2 nights in Nov 2025

2/10 Terrible

Douglass, New York

Disliked: Cleanliness, property conditions & facilities
Closed when needed
Stayed 10 nights in Sep 2025

10/10 Excellent

Artjona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
Stayed 9 nights in Jul 2025

4/10 Poor

ILIR

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
Stayed 9 nights in Jul 2025

6/10 Okay

Bryan, Princeton

Traveled with partner
Liked: Cleanliness
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing time, food was good and service was good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joemera

Yes
Stayed 2 nights in Jun 2025