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The Grand Oasis Cancun - All Inclusive

4.0 star property

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Photo gallery for The Grand Oasis Cancun - All Inclusive

Exterior
Outdoor pool
Lobby
13 restaurants, breakfast, lunch, dinner served; Italian cuisine
Garden

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
$412
$337 nightly
$412 total
Total with taxes and fees
Mar 9 - Mar 10

Explore the area

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Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Grand Standard

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Standard

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Sunset View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Ocean View

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
Grand Oasis Palm - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.4 out of 5, 1,017 reviews
$332 nightly
The price is $406
Mar 14 - Mar 15
Total with taxes and fees
Grand Oasis Palm - All Inclusive

About the neighborhood

Cancun

With a stay at The Grand Oasis Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. .This all-inclusive property is 3.1 mi (5 km) from La Isla Shopping Mall and 12.9 mi (20.8 km) from Moon Palace Golf Club.

What's nearby

  • Oasis Arena - 2 min walk - 0.1 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 11 min walk - 0.6 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 2 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪La Placita - ‬3 min walk
  • ‪Bahia Rodizzio - ‬9 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Piña Colada - ‬9 min walk

About this property

The Grand Oasis Cancun - All Inclusive

The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1210 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and an outdoor tennis court, a lucky night at the casino is the perfect end to the day. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 16.5 km.
Enjoy Italian cuisine at Dos Lunas, one of the property's many dining establishments, which include 13 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 14 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 19063 square feet (1771 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference center (19,063 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
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Grand Oasis Cancun Hotel
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Grand Oasis Resort Cancun
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The Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 431 out of 1849 reviews
Rating 8 - Good. 285 out of 1849 reviews
Rating 6 - Okay. 384 out of 1849 reviews
Rating 4 - Poor. 296 out of 1849 reviews
Rating 2 - Terrible. 453 out of 1849 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Onasis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Arvind

Stayed 6 nights in Nov 2025

8/10 Good

Silvio

Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 5 nights in Nov 2025

6/10 Okay

Jose

Traveled with partner
Me and my friend girlfriend Saturday there for 5 nights we could hear everything the next door people would say or do . Food was not to great could do better .
Stayed 5 nights in Nov 2025

10/10 Excellent

wael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel and the food
Stayed 1 night in Nov 2025

6/10 Okay

Willy Emilio Menacho, Toronto

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Rooms smell like rotting mold, rooms look old overall.
Stayed 6 nights in Nov 2025

6/10 Okay

Rosie

Traveled with family and small children
Liked: Amenities
The resort is amazing but the workers are mean and lazy ….long lines and the food is horrible .
Stayed 6 nights in Nov 2025

10/10 Excellent

Adeshope

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing time! Great Amenities and very friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 5 nights in Nov 2025

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wrong bed , broken fridge , check in took 45 min - and there was ONLY 2 people in front of us . Staff seemed to not really care , worst check in experience ever .
Stayed 1 night in Nov 2025

4/10 Poor

Farrah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to this resort last year and every thing was great when it came to the rooms, staff, cleanliness, accommodations. However, this year was the complete opposite unfortunately. We booked 3 months in advance for 18 people and when we arrived they put all of us in different buildings even though we requested to be in same building. The rooms were requested as double beds and they were almost all king beds. Then the rooms themselves were very dirty in each building and they had cockroaches and just very dirty and falling apart. The paint is chipping inside and out. The staff wouldn’t put our families in the same building and it was very hard for the older people to walk from one side to the other because of this. We would have to keep asking for towels and toilet paper and water and most of the time they wouldn’t bring it to us until we asked 2 times. The buffet was a whole other nightmare. They wouldn’t let us sit together or close in tables and the quality of the food is just terrible. Even the restaurant foods are all the same as buffet and everything is watered down and tasteless including the foods and drinks and desserts. On top of that we weren’t aware the casino had closed down and turned into a restaurant and other shops were only for exclusive members. We were really disappointed in this resort this time and won’t be going again especially when both times we were 15+ people
Stayed 7 nights in Nov 2025

6/10 Okay

Jennifer Melissa

Liked: Cleanliness
The room was good. The hotel was a maze and it was confusing which restaurants were available. Overall it was ok. We were there for a cheer competition. If I could do it again I would have paid for the Pyramid instead of Oasis.
Stayed 3 nights in Nov 2025

6/10 Okay

Adrian Garcia

Traveled with family and small children
Liked: Amenities
Las instalaciones están bien, pero las habitaciones necesitan más mantenimiento y la comida está más o menos.
Stayed 5 nights in Nov 2025

2/10 Terrible

Maximo

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time here and I loved it. I will definitely stay again next time i visit, i recommend this hotel.
Stayed 3 nights in Nov 2025

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was beautiful but when I got in my room I was heavily disappointed. It looks nothing like the pictures. Everything in the room is old. My room was dirty when I checked in. My sheets were dirty. The bathroom was dirty and the materials were old and my bathroom was flooded while I was asleep the first night. The curtain fell. The remote control didn’t work, like the Netflix and YouTube buttons didn’t work. The food In the property wasn’t that good. Man It was a nightmare. The view and the nice workers soften the blows.
Stayed 4 nights in Nov 2025

6/10 Okay

Alejandra

Stayed 1 night in Nov 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was on. Not stocked upon arrival. Was quickly restocked after we put a request in. Food was horrible for the most part. They should be ashamed of the late night offerings, which was just whatever was leftover from the dinner buffet. Beach club was a lot of fun. Check in and checkout was efficient and staff was friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Yurelys

Stayed 1 night in Nov 2025

10/10 Excellent

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportación gratuita hotel aeropuerto hotel
Stayed 1 night in Nov 2025

8/10 Good

LEYBIS, Boston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience over all. however, be aware of how big this hotel is...it is massive and you can easily get lost. Signage coming out the rooms towards the pool, beach other amenities should be more clear. Beach Club was fun!
Stayed 1 night in Nov 2025

4/10 Poor

Jesse Clifford

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Over all the property was nice, however every single night between midnight and 2am the resort has the truck to collect the garbage, these guys were unreasonably loud everynight waking us up and im not a light sleeper, the food overall was decent and they have a great beach but with hardly any seats, theres no casino anymore, and the kiddo zone isnt a shared pool for families your kid can only play in there if there 4 so in my opinion ive been to resorts near by with similar deals than have offered abit more
Stayed 10 nights in Nov 2025

10/10 Excellent

Stephen Shaznay

Stayed 4 nights in Nov 2025

6/10 Okay

Nancy

Stayed 3 nights in Nov 2025

2/10 Terrible

Benjamin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room ,the food the staff everything about this place was terrible, shower was broke check in was bad peolpe were mean, food was nasty no taste at any place we went to to crowed .1 working elevators that inly fit like 4 peolpe
Stayed 1 night in Nov 2025