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The Grand Oasis Cancun - All Inclusive

Property class: 4

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Photo gallery for The Grand Oasis Cancun - All Inclusive

Exterior
Lobby
Garden
Outdoor pool
13 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
$327
$266 nightly
$327 total
Total with taxes and fees
Apr 23 - Apr 24

Explore the area

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Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Grand Standard

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Standard

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Sunset View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Ocean View

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
The Pyramid Cancun By Oasis - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.6 out of 5, Good, 1,750 reviews
$312 nightly
The price is $383
Apr 26 - Apr 27
Total with taxes and fees
The Pyramid Cancun By Oasis - All Inclusive

About the neighborhood

Cancun

With a stay at The Grand Oasis Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. .This all-inclusive property is 3.1 mi (5 km) from La Isla Shopping Mall and 7.1 mi (11.4 km) from Langosta Beach.

What's nearby

  • Oasis Arena - 2 min walk - 0.1 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 11 min walk - 0.6 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪La Placita - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Bahia Rodizzio - ‬9 min walk
  • ‪Coffee & Me - ‬4 min walk

About this property

The Grand Oasis Cancun - All Inclusive

The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1210 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and an outdoor tennis court, a lucky night at the casino is the perfect end to the day. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 16.5 km.
Enjoy Italian cuisine at Dos Lunas, one of the property's many dining establishments, which include 13 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 14 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 19063 square feet (1771 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference center (19,063 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.92 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

The Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 462 out of 1939 reviews
Rating 8 - Good. 301 out of 1939 reviews
Rating 6 - Okay. 399 out of 1939 reviews
Rating 4 - Poor. 310 out of 1939 reviews
Rating 2 - Terrible. 467 out of 1939 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ravindra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was ok
Stayed 7 nights in Dec 2025

6/10 Okay

Mary Ann

Traveled with family
Liked: Staff & service
We came here as a family of 8 in three rooms, it has been fun and enjoyable with the kids. The overall experience has been good, the staff good. The restaurants and food choices could be improved but this is Mexico.
Stayed 8 nights in Jan 2026

8/10 Good

Najeh

Traveled with family
Liked: Cleanliness
Smaller rooms that need updates and repairs
Stayed 7 nights in Dec 2025

4/10 Poor

Sukhjinder

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms,food,amenities
Stayed 4 nights in Jan 2026

2/10 Terrible

CLAIRE HUIYOUNG, conyers

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible with cockroach every night. It was so disgusting so we could not sleep at all and slept daytime at the pool. We could not enjoy our vacation at all !!
Stayed 5 nights in Dec 2025

2/10 Terrible

Lindsay

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
1. Bugs everywhere. We had roachs all over the room. Staff didn’t even clean after we killed them. 2. Rooms aren’t even kept up with. 3. Door to patio was to difficult to open. 4 people upstairs throwing cigarette at people below. 5. Bugs by salad bar.
Stayed 5 nights in Jan 2026

6/10 Okay

Louie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, great location, reliable staff, with that being said, horrible place to eat, if you are staying more than 4 days, get ready coz the food gets old pretty quick, there’s not many variety, you have to make reservation EVERY NIGHT in advance, otherwise you are going to be eating at the buffet every night, for instance, once we arrived we tried to make reservation for the steak house and they only had available 9 nights after the day we checked in, so if you are staying only 7 nights you don’t get to eat at the steak house at all, their Italian restaurant it’s a joke, every single dish on the menu had squid, fish, oysters, calamari, it looks more of a seafood place than Italian at all, I was so disappointed tried to get a lasagna coz you can’t go wrong with lasagna and looks like they just heated up out of a microwave, so I gave up trying to enjoy food at this place, great resort, just the food sucks.
Stayed 8 nights in Nov 2025

2/10 Terrible

Mercedes

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Not the room that we paid for!! Worse customer service ever. Not clean at all. Not even the manager helped us with our issues. Worse trip in Cancun ever.
Stayed 3 nights in Jan 2026

2/10 Terrible

Ebonique

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was the worse. We checked in on a Monday, the the hot water was not working so they had to come fix it. Then, the next day and the day after, the toilet had to be plunged. There were never any wash clothes and a couple nights we didn't get blankets back after our beds were made. The conditions were the worse and no one ever apologized or even acknowledged there was an issue. Never going back
Stayed 5 nights in Jan 2026

6/10 Okay

Meagan

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Having comforters for the beds would be nice. It was cold at night. Checking in at reservations was extremely slow. Being able to eat at all restaurants and coffee places. Not having that pyramid level
Stayed 5 nights in Jan 2026

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 5 nights in Jan 2026

2/10 Terrible

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Roon neglected customers services very poorly not friendly at all
Stayed 9 nights in Jan 2026

6/10 Okay

Matthew T

Stayed 7 nights in Jan 2026

6/10 Okay

Yagyeshwar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hello there, it was a great experience but I give 3 stars rating because firstly, was promised a free bottle of wine because I’m a silver member, which I never got and secondly found a roach in our room. But besides those two obstacles, everyone was very friendly and everything else was great….especially the service and food was awesome, I would visit again and would recommend to anyone! :)
Stayed 4 nights in Jan 2026

2/10 Terrible

Sierra

Stayed 3 nights in Jan 2026

4/10 Poor

Pavan Kumar, Danville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was a mess, though they give an early check in into the resort, we did not get our room clean and available to 5 PM. The checkin staff do not provide any details regarding the dining options/reservation timings or shows or other facilities.You see lot of staff walking around but they are least helpful. It is confusing as they have different levels and not everything in the resort is available to everyone in the resort. The Buffet food is horrible and repetitive. The good part of the resort is the beautiful beach, the garden and the resort is beautiful as is. In the Dine in restaurants the food is really good and the staff are really friendly but a long wait for the reservation.
Stayed 5 nights in Dec 2025

6/10 Okay

Dritan

Stayed 3 nights in Jan 2026

2/10 Terrible

Taija

Stayed 4 nights in Jan 2026

6/10 Okay

Jorge Samir

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a fantastic overall experience at Oasis Cancun during my vacation—the resort itself is stunning, with breathtaking views that made every moment feel special. The food was decent and offered a good variety for an all-inclusive stay. That said, some staff interactions could use some real improvement; the towel personnel were a bit rude, along with some restaurant staff (Sarape restaurant) and the tour and beer staff came across as unfriendly at times. On the bright side, the two young lifeguards and lady lifeguard thank you for helping my mother in law who suffered fainting you guys were exceptional and truly went above and beyond, overall for an all-inclusive package, I'd expect a friendlier vibe from the team to match the great location. I'd still recommend it for the views and vibe! - Jorge & Jessica
Stayed 5 nights in Jan 2026

10/10 Excellent

Moises Cano

Stayed 4 nights in Jan 2026

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, we loved the amenities. Just as a recommendation book the restaurants even before your arrival and for the hotel you should score people to their rooms as it’s very easy to get lost and help people with their luggage, it’s a long walk
Stayed 3 nights in Jan 2026

10/10 Excellent

Franko

Stayed 1 night in Jan 2026

8/10 Good

Reshma

Liked: Cleanliness, property conditions & facilities
The hotel was clean and very close to everything. The service however wasn’t the best. The workers looked annoyed when my mom (not a native English speaker) asked questions about the food due to her dietary restrictions.
Stayed 7 nights in Jan 2026

2/10 Terrible

Phillip Gomes

Traveled with family
Disliked: Cleanliness
Over booked the hotel. When we got to hotel they had to send us to a different hotel location. Next day our room was not ready until 4 pm. Room was not restocked with beer, Toilet paper or tissue box. Buffet food was repetitive. Was only able to make reservations for 2 restaurants out of my 7 days.
Stayed 7 nights in Jan 2026

4/10 Poor

Christopher J

Traveled with family
Disliked: Amenities, property conditions & facilities
Room, food, drink quality were poor to average. Staff was very good (friendly and helpful). Almost impossible to get a chair by the pool.
Stayed 5 nights in Dec 2025