Compare Hotels with Hot Tubs in West Point

"Yes"

"The conditioner was fine. We eat breakfast somewhere else due to what’s served at the motel is normally sorry."

"Air conditioning was good and cold"

"The room was nice but the shade on the window was broken. Trash was everywhere outside, the receptacle was full for 2 days. The trash bin was full inside,also. I thought that maybe the property was short-staffed, but the front desk ladies were just sitting and talking when not checking someone in (instead of doing what needed to be done). There was a big event in Columbus, with a lot of people in from out of town and I hate to see Columbus shown in this light. It’s a lovely property, so it makes it disappointing that it’s not being taken care of."

"At first day they refused to serve breakfast because we arrived at 9.15am while checking in time receptionist told us breakfast finished at 10.00am. In 3 days stay no one cleaned our room and provided any towels and paper cups and toiletries. Big disappointment. We will never stay in this hotel again. We went for our son Pilot Graduation and had Avery bad experience at this hotel. Very rude and disrespectful staff overall."

"Some of the staff was rude. Especially the lady working the breakfast area. "