Compare Hotels with Room Service in Vancouver Island

"The room had so few plugins. You have a power bar to use???? Kind of unprofessional. The loft renos should have included a half bath. The breakfast buffet would be better down in the sitting area cause it’s hard to carry your food down to sit in the beautiful dining room."

"A Excellent hotel to stay at, I would definitely stay here again if I come back. Rooms are roomy and clean, restaurant was top notch, I wish I stayed longer to check out the rest of the items that the hotel offered. Close to everything and was very convenient"

"Parking is little awkward. Old property but nicely reburnished. Great value for the money."

"The location was central and safe. The rooms were clean and bright. Would stay there again!"

"There was plenty of comfortable areas to sit and relax. I loved the big fire pits. Staff was very kind. "

"We had a great stay. Only off putting was housekeeping. I felt the room wasn’t totally clean at check in. There are some dirt on the sofa bed (hair, glitter and some red dried out something) and the fridge have some pieces of food (not huge). I didn’t ask for room change because we arrived with a sleeping tiny human and I am already very grateful we were granted early check in. Housekeeping came in knocking next day to clean. On check out day, we’re granted late checkout (greatly appreciated) but housekeeping already knocking before time’s up. In the end, we ended past the time because my husband felt he need to start hauling things down but ended up spending more time loading in car and not being able to get back up since keycard lost elevator access. The hotel is in great location, very walkable to shops and attractions. There’s a nice playground not far of a walk too so my little one had a blast. The pool was also great, it’s a little cold and the hot tub is very hot. Front desks are way too friendly and smiley I felt uncomfortable lol. Room was spacious enough for us. I’m just disappointed, I requested a room facing Burdett ave because I thought I can let my kid people watch but found out Superior room’s balcony is not glass so she can’t really see anything other than birds flying by - my fault for not looking properly at photos. I should book a different type of suite next time. Overall it’s a great hotel and we’ll consider going back."