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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Lobby sitting area
Indoor pool
Property entrance
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$156
$135 nightly
$156 total
Total with taxes and fees
Jan 21 - Jan 22

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 764 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room

9.0 out of 10
Wonderful
(215 reviews)
  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(233 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite

9.0 out of 10
Wonderful
(65 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
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4.6 out of 5, Wonderful, 3,159 reviews
$132 nightly
The price is $153
Jan 26 - Jan 27
Total with taxes and fees
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About the neighborhood

Victoria

A stay at Chateau Victoria Hotel and Suites places you in the heart of Victoria, within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal. .This hotel is 4.4 mi (7.1 km) from University of Victoria and 12.5 mi (20.1 km) from Butchart Gardens.

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.1 miles
  • Government Street - 2 min walk - 0.1 miles
  • Victoria Royal Theatre - 3 min walk - 0.2 miles
  • Royal BC Museum - 4 min walk - 0.3 miles
  • Victoria Harbour - 9 min walk - 0.5 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Big Bad Johns - ‬3 min walk
  • ‪Hanks On Douglas - ‬4 min walk

About this property

Chateau Victoria Hotel and Suites

Hotel with free local shuttle, 9-minute walk to Victoria Harbour
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 176 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1765 out of 2516 reviews
Rating 8 - Good. 498 out of 2516 reviews
Rating 6 - Okay. 163 out of 2516 reviews
Rating 4 - Poor. 49 out of 2516 reviews
Rating 2 - Terrible. 41 out of 2516 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Christina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The room is cleaned and the room size is acceptable where it’s not too small. This location is only a few blocks away from the waterfront. We arrived on the 9th of October and it is raining and cold so we only stayed for the night and left the next day. I would prefer to visit Victoria between June -August but not October.
Stayed 1 night in Oct 2025

10/10 Excellent

Casey

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overall good but the outside areas around rooms are disgusting looks like mold everywhere… Great location and room layout though.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Front desk staff very friendly as was the shuttle driver. Comfy bed. Room was rather plain and austere. Tiny bathroom. Good central location and the shuttle service was greatly appreciated.
Stayed 1 night in Oct 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
The rooms are a bit run down. Rips in the couch, wallpaper peeling. A few other areas could use attention. Staff was extremely friendly and helpful. Clive’s was great for cocktails. We never ate in the restaurants. Did not use the pool.
Stayed 3 nights in Oct 2025

8/10 Good

Sydni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, quick walk to nearby restaurants, downtown area and legislative grounds.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable Staff were extremely helpful, very friendly Highly recommend to everyone
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The building feels a little dated but the location is great, our suite was clean and spacious, the bed was comfy and the staff couldn’t be more pleasant. We enjoyed drinks in the lounge and a delicious breakfast at Vista 18. Supporting a locally-owned business is a bonus. Highly recommend!
1 bedroom queen suite
Short rib hash
Stayed 2 nights in Oct 2025

6/10 Okay

Mingqian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service
Room was clean, staff were amazing! Great location, everything was walkable. Transit close by.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! The staff were so helpful and friendly. The pool & hot tub were perfect and the breakfast was delicious. Will stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, spacious rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

Martin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay , highly recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location and great fitted rooms.
Stayed 1 night in Oct 2025

6/10 Okay

Rosemary

Disliked: Staff & service
We have stayed at this hotel before but were upgraded to a suite (Albeit in need of redecorating) so it came as quite a shock to have a tiny bathroom. We did not enjoy being charged twice for our rooms!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Renee Jil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

6/10 Okay

Howard

Stayed 1 night in Oct 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura, kamloops

Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, amenities
Everything we needed
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff were friendly, welcoming and helpful. Room was comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the Victoria Harbour area, the hotel is within walking distance of most popular attractions, shopping and dinning. Parking was within steps of the lobby. The 18th floor restaurant was both romantic and convenient for breakfast and dinner. Room was updated and comfortable.
Stayed 2 nights in Oct 2025