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Chateau Victoria Hotel and Suites

Star Rating
3.5 out of 5

Information

Reviews

4.3 / 5Excellent
1,938 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Miniature World
    2 min walk
  • Popular Location
    Victoria Conference Centre
    2 min walk
  • Popular Location
    Victoria Royal Theatre
    4 min walk
  • Airport
    Victoria, BC (YYJ-Victoria Intl.)
    26 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Traditional Room

    4.6/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Double Two Queen Beds

    More details
  • Superior Suite

    4.8/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Suite One Bed

    More details
  • Suite, 1 Bedroom

    4.7/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Double Superior

    More details
  • Suite, 2 Bedrooms

    5/5 guest room rating

    Room Amenities

    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
    More details

About this area

Victoria

Located in Victoria, Chateau Victoria Hotel and Suites is in the city center. Fisgard Lighthouse is a notable landmark, and some of the area's activities can be experienced at Victoria Harbour and Victoria Clipper Ferry Terminal. Victoria Bug Zoo and Crystal Pool and Fitness Centre are also worth visiting. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Miniature World - 2 min walk
  • Popular Location
    Victoria Conference Centre - 2 min walk
  • Popular Location
    Victoria Royal Theatre - 4 min walk
  • Popular Location
    Victoria Bug Zoo - 4 min walk
  • Popular Location
    Royal BC Museum - 5 min walk

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 31 min drive

Restaurants

  • Vista 18 – Restaurant with a bar. Serves breakfast, brunch, and lunch daily, happy hour available. Kids' menu available.
  • Clive's Classic Lounge – Cocktail bar. Serves dinner and light fare daily.

About this property

Chateau Victoria Hotel and Suites

Along with a restaurant, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, self parking, and a business center. All 177 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and cable TV. Room service, coffee makers, and free newspapers are among the other amenities available to guests.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CAD 20.00 per pet, per night
  • Dogs only
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 15.00 per night (in/out privileges)
  • Pet fee: CAD 20.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Chateau Hotel Victoria
  • Chateau Victoria
  • Chateau Victoria Hotel
  • Hotel Chateau Victoria
  • Victoria Chateau
  • Victoria Chateau Hotel
  • Chateau Victoria Hotel Victoria
  • Chateau Victoria And Suites
  • Chateau Victoria Hotel and Suites Hotel
  • Chateau Victoria Hotel and Suites Victoria
  • Chateau Victoria Hotel and Suites Hotel Victoria

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: CAD 15.00 per night
  • Electric car charging station
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe

Nearby things to do

Activities

  • Bicycle rentals
  • Golfing
  • Hiking/biking trails
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Windsurfing

Where to eat

  • Vista 18 – Restaurant with a bar. Serves breakfast, brunch, and lunch daily, happy hour available. Kids' menu available.
  • Clive's Classic Lounge – Cocktail bar. Serves dinner and light fare daily.
4.3

Excellent

5 - Excellent
968
4 - Good
722
3 - Okay
175
2 - Mediocre
57
1 - Poor
16
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

Victoria August visit

What a wonderful surprise! I was not familiar with Victoria when I selected Chateau Victoria - it truly was random (and based on reviews). Not only did we receive an upgrade to a suite, but we encountered incredible customer service and use of the van to take us to places that might have been challenging for us to get to (we had someone in a wheelchair with us). I would absolutely stay at Chateau Victoria again if/when we come back to Victoria!

Stayed 1 night in Aug 2019

2/5

Very moody staff, can be weird one minute and helping next minute... manager tries but has no clue they are rated 4star plus, they run that hotel like any other 2 star motel.

Stayed 1 night in Aug 2019

3/5

Great location and super cool vibe. However if you are traveling with kids or might tend to request something outside of the norm then the staff is rude and seemed bothered. We requested a fan (for white noise) and late check-out and I felt completely blown off and disregarded. They didn’t even seem to try to accommodate.

Stayed 1 night in Aug 2019

4/5 Good

Great location, friendly staff, simple clean rooms

Stayed 1 night in Aug 2019

5/5 Excellent

The beds were the most comfortable hotel beds we have ever slept in and service was absolutely stellar, from front desk to room service to the lovely gentlemen that drove us around in the shuttle bus. We will be staying here again!

Stayed 2 nights in Aug 2019

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