Compare Cheap Upstate New York Hyatt Hotels

"The facility is clean, but definitely is no frills. When we arrived there were no trash cans in the room. The bathroom is very small. There is not a lot of light in the room and the floor lamp was rickety. We didn’t want to keep the window shade open because it was on the first floor and faced the parking lot. There is a restaurant/bar but it regularly closed early. It is inexpensive but we would not stay there again. "

"Everything was wonderful "

"Great location to attend a concert or Sabres game. Easy access to trolley."

"The only negative is that when people raise or lower their blinds, you can here it like it's in your room. The staff is amazing!"

"Comfortable bed and pillows. After a long evening, got in and had no trouble falling asleep. "

"Our experience at the Garden Place Hotel was awful. When we arrived at 6:00 p.m. on Saturday, front desk staff had to check to see if our king room was ready. We were given room 233. As soon as we opened the door to the room, we could see the sag in the bed - it looked like a hammock. I have never before requested a room change but there was no way. I went back to the front desk and was informed there were no other king rooms ready. We opted for a double queen instead. We got to the new room and had no hot water. Called the front desk and was told the boiler was restarted and it should be hot shortly. It was but we got up in the morning and had no hot water again. This time we were told that repair had been called and the only option was to try a different room. We were offered a late checkout but decided to just move on with our day. Very disappointing as we had actually read other recent reviews and thought about canceling but eventually opted to keep our reservation. Definitely a mistake! The staff who we encountered were friendly and doing their best. The property is currently under renovation but they have a ways to go. "