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Best Western Galleria Inn & Suites

2.5 star property

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Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Fitness facility
Lobby
Free daily on-the-go breakfast
Meeting facility

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$97
$85 nightly
$97 total
Total with taxes and fees
Jan 19 - Jan 20

Explore the area

View in a map
601 Dingens St, Buffalo, NY, 14206
  • Place, Buffalo Fire Historical Society
    ‪16 min walk‬
  • Place, Hennepin Park
    ‪2 min drive‬
  • Place, Iron Island Museum
    ‪3 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

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Free daily continental breakfast
Quality Inn Near Walden Galleria Mall
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, 1,000 reviews
$84 nightly
The price is $96
Jan 18 - Jan 19
Total with taxes and fees
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About the neighborhood

Buffalo

When you stay at Best Western Galleria Inn & Suites in Buffalo, you'll be near the airport, within a 10-minute drive of Walden Galleria Mall and KeyBank Center. .This hotel is 9.2 mi (14.8 km) from Highmark Stadium and 10.3 mi (16.6 km) from University At Buffalo - North Campus.

What's nearby

  • Buffalo Fire Historical Society - 16 min walk - 0.9 miles
  • Hennepin Park - 2 min drive - 1.6 miles
  • Iron Island Museum - 3 min drive - 1.8 miles
  • KeyBank Center - 5 min drive - 5.2 miles
  • Highmark Stadium - 10 min drive - 10.4 miles

Getting around

  • Seneca Station - 7 min drive
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 23 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪APlus at Sunoco - ‬6 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Partner's Pizzeria - ‬12 min walk
  • ‪Friendly Chinese Buffet - ‬3 min drive

About this property

Best Western Galleria Inn & Suites

Hotel in Buffalo with free breakfast and a fitness center
Best Western Galleria Inn & Suites offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 109 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 9 PM

Property is also known as

Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo

Best Western Galleria Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 276 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 146 out of 1000 reviews
Rating 2 - Terrible. 180 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gati

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, decent location for Bills games. Not much in the area. Breakfast wasn't bad but nothing special.
Stayed 1 night in Oct 2025

8/10 Good

Maikaila

Liked: Staff & service
Rooms were clean, just outdated. Quality of the hotel matches the price but we have no complaints. Enjoyed our stay 👍
Stayed 1 night in Oct 2025

8/10 Good

Darlene, Ballston Spa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome.
Stayed 2 nights in Oct 2025

8/10 Good

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, staff was great, room was clean, and parking was close and convenient. The only negative is there was no fan in the bathroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Martina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new looking.very nice breakfast area with many options.Would definitely stay again.
Stayed 1 night in Oct 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is located in an older area which I was okay with, it was only 1 mile from the people I was visiting. The restaurant located next to the hotel has closed down. The hotel is clean and in good shape. I arrived 1.5 hours before the 3:00 PM check-in time, my room was ready and they allowed me to check in early. I was happy about them allow me to check in early since I just drove 6 hours.
Stayed 1 night in Oct 2025

10/10 Excellent

Danika

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecg
Stayed 1 night in Oct 2025

10/10 Excellent

Tushar

Liked: Cleanliness, amenities
Good
Stayed 1 night in Aug 2025

8/10 Good

Emma

Traveled with partner
Liked: Staff & service
I liked that the hotel was right by the highway, rooms were decently decorated and clean, didn’t have high expectations but was satisfied for our one night stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Trey

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty rooms
Stayed 1 night in Sep 2025

2/10 Terrible

Staci

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall property was very rundown and unclean. My room was not fit for anyone to stay in. AC broken, tv broken, no refrigerator, light went out in bathroom. Employees tried to make every excuse they could as to why these things happened. They only offered $50 off my entire stay, which was over $560 total..changed me to another room, which then had an active leak from the ceiling above the toilet. Employee tried to make excuses about that too. I’ve have taken photos and video and will be reaching out to higher ups. I’m usually not one to complain, but to make excuses like it was everyone else’s fault and I was exaggerating until I showed photos and video, is completely unacceptable. Even crazier is that they immediately put someone else in that room after I moved to the room next door. If hotels in the area weren’t sold out, I would have left completely. I spent a lot of money on this trip coming from California and this was just not ok. I love the Best Western and have never had issues before, so this was a first. Definitely would not recommend this location to anyone.
Stayed 3 nights in Sep 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was good. Stayed 2 nights never cleaned the room, or fresh towels. Not sure if that is there policy, but would have been nice to know when checking in. Great coffee 24 hours. Big plus lol
Stayed 2 nights in Sep 2025

6/10 Okay

Derek

Traveled with family
Disliked: Property conditions & facilities
Rooms seemed a little run down and they had a funny odor.
Stayed 1 night in Sep 2025

4/10 Poor

Madison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty with a leaky faucet and a bug in the sink. The AC did not work and was extremely loud waking us up. The room was far more expensive than it was worth and the quality was shockingly low for the room rate.
Stayed 2 nights in Sep 2025

4/10 Poor

Darryl

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good people
Stayed 1 night in Sep 2025

6/10 Okay

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The good: the staff were professional and attentive. The room was clean, the breakfast was good. The bad: outdated, dark dingy decor. Very strange updates, like light switches for the shower installed outside the room. AC did not work in our room. Toilet paper holder coming out of the wall, chunks missing from tile and grout. Poorly maintained.
Stayed 1 night in Sep 2025

2/10 Terrible

Maria C

Disliked: Cleanliness, property conditions & facilities
Not clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Stayed 1 night in Sep 2025

2/10 Terrible

italia

Disliked: Cleanliness, staff & service, property conditions & facilities
horrible experience
Stayed 1 night in Sep 2025

6/10 Okay

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Windows in most, if not all of the rooms, face out into the hotel hallway. Fine for one night but I likely wouldn't stay for more that a few nights.
Stayed 1 night in Sep 2025

10/10 Excellent

albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very oriented in a good matter. Very friendly
Stayed 4 nights in Sep 2025

6/10 Okay

Karin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice staff, good breakfast, rooms could use renovation.
Stayed 1 night in Sep 2025

2/10 Terrible

Dirk

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025