Compare Cheap Upstate New York Extended Stay America

"The Staff were absolutely amazing! Day and night, there wasn't any one time we weren't greeted by friendly and professional staff from front desk to housekeeping. It made our trip so much better. We will be visiting again!"

"Heat and AC didn’t work!"

"Breakfast was good and satisfying! "

"Wont go again. The bar did not open at 4 as advertised. Not sure if it ipened at all one night so we went to another hotel for drinks, our offer said we would get a free gift, we did not, at the pool. They advertise beverage cart service til 4, we called twice, never came. When we spoke to the manager, she never even took her eyes off of the computer, and trust me, we never complain and are easy to please people. Go somewhere else."

"The staff was great. Very helpful and friendly. I have stayed here in the past, but on this visit I could see the need for some major cleaning (staircase carpet}, refurbishment of aged furniture in the room, and replacement of water damaged ceiling tile throughout the facility. If my room is indicative of the condition of others, new mattresses are a must - I spent three nights sunk into the middle of my king bed due to the busted down softness. My key cards took me 6 to 8 tries every time I entered my room, even after asking for new cards. Perhaps new entry mechanisms or doors would be nice. I hope the new owner can restore he grand facade and shine to this facility. E"

"Upon arrival, no toilet paper in the room. Check-in time scheduled but not allowed to until almost 5:00 PM"