Compare Hotels on the Lake in Southwest Houston

"Everything was nice i just never got my deposit back"

"Hotel is super outdated. The beds are probably 20 years old because all the springs are broken and you roll to the middle of the bed and wake up with back pains. The mattresses are dirty and the sheets detach all night. I say mattresses because I changed rooms in hope of a better mattress and pet odors but had the same issue. Staff was great with the circumstances and no control of rooms. The gift shop was over priced with items no one would ever need from another country. Unfortunately I would never recommend this location."

"Didnt use!"

"Only thing good was location and A/C"

"Did not have room that I reserved - at check in and didn’t apologize. Hot and cold water in sink is reversed. They will not give you coffee pods at front desk - you must call from room and wait 3 hours. Housekeeping is not done ever if you don’t ask and they don’t tell you this at check in. Guest laundry is one washer and dryer but the washer is ‘out of order’ "

"Yes"