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Hyatt Place Houston/Galleria

3.0 star property

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Photo gallery for Hyatt Place Houston/Galleria

Restaurant
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
$120
$102 nightly
$120 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
5252 W. Alabama, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪2 min walk‬
  • Place, Ice at the Galleria
    ‪3 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(64 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

8.6 out of 10
Excellent
(48 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior detail
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 3,024 reviews
$112 nightly
The price is $131
Jan 3 - Jan 4, 2026
Total with taxes and fees
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the neighborhood

Houston

With a stay at Hyatt Place Houston/Galleria in Houston (Greater Uptown), you'll be a 1-minute drive from Westheimer Road and 8 minutes from Rice University. .This hotel is 6.6 mi (10.6 km) from MD Anderson Cancer Center and 6.8 mi (11 km) from NRG Stadium.

What's nearby

  • Westheimer Road - 1 min walk - 0.1 miles
  • The Galleria - 2 min walk - 0.1 miles
  • Ice at the Galleria - 3 min walk - 0.2 miles
  • Williams Tower - 8 min walk - 0.5 miles
  • Richmond Avenue - 8 min walk - 0.5 miles

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 41 min drive

Restaurants

  • ‪Daily Grill - ‬4 min walk
  • ‪Doubletree Suites Lounge - ‬3 min walk
  • ‪Hachi - ‬4 min walk
  • ‪Musaafer - ‬6 min walk
  • ‪burger-chan - ‬2 min walk

About this property

Hyatt Place Houston/Galleria

Hotel with free breakfast, steps from Westheimer Road
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 157 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
Guests are offered a complimentary self-serve breakfast each morning.
Hyatt Place Houston/Galleria has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 300 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 37.5 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Reviews

Hyatt Place Houston/Galleria Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 792 out of 1243 reviews
Rating 8 - Good. 250 out of 1243 reviews
Rating 6 - Okay. 123 out of 1243 reviews
Rating 4 - Poor. 31 out of 1243 reviews
Rating 2 - Terrible. 47 out of 1243 reviews

Reviews

10/10 Excellent

Malcolm

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable and relaxing.

My stay was enjoyable and relaxing. The staff was friendly and informative.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sang

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional by staff
Stayed 1 night in Sep 2025

6/10 Okay

James

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff house keeping needs to be better on checking supplies, soap dispensers were empty.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice and located in the area close to the Galleria with a lot of shopping and dining options. It was a great stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good stay. breakfast was nice and had variety. only 2 elevator so depending what time you go in and out might take a minute.
Stayed 1 night in Aug 2025

10/10 Excellent

Mykola

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2025

2/10 Terrible

Reginald

Stayed 2 nights in Aug 2025

10/10 Excellent

Sophia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff
Stayed 1 night in Aug 2025

2/10 Terrible

Marissa

Traveled with partner
We had the worst experience where the valet driver got upset with us hit our vehicle and damage our door. And the employees allowed him to continue working so we checked out of hotel we hadn’t even been in our room but 10 min
Stayed 1 night in Aug 2025

6/10 Okay

Courtney

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fine but lacks execution

I came to Houston to have surgery after my recent cancer diagnosis. I planned on recovering at Hyatt Place a couple of days afterwards. We expressed to the front office staff during check-in that I would need a wheelchair after having surgery on Wednesday. The staff assured me that they had a wheelchair in the storage closet and all i’d have to do is ask the valet to call and ask someone to bring it down for us. When we arrived to the hotel after surgery, we were told that another guest took the wheelchair to go SHOPPING. I couldn’t walk to our hotel room so soon after surgery because the hotel allowed another guest to take their only wheelchair off the hotel property to go SHOPPING. Even after alerting the front desk of our need for it during check in 2 days before. We then had to wait 30 minutes while the Hyatt Regency brought over one of their wheelchairs to our hotel. Thank God they had one they could bring over. We were disappointed to say the least. We also disliked the breakfast options. Nothing was good and everything was bland. All in all it’s a clean place to lay your head at night but thats all.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rita Nnedimma

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Scarlett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general manager, Queenie was such an amazing person to deal with. She was very helpful informative and helped us accommodate when our flight was delayed. Thank you so much. We will definitely be coming back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Everything about this place was just wonderful
Stayed 1 night in Aug 2025

6/10 Okay

Thibaut

Stayed 3 nights in Aug 2025

8/10 Good

Roger Ramesh

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

8/10 Good

Sami

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Aug 2025

6/10 Okay

Braden

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There is a mandatory valet fee that is almost $40 a day which is not listed on the Expedia website. We were put on the 12th floor (highest) in a room with AC that barely worked, the maintenance man had to come to our room twice. Instead of switching rooms for us they made us feel guilty for asking the problem to be fixed. The sheets/comforter were very uncomfortable and of poor quality. The hotel also smells strongly of weed in several places. Overall a bad stay and will not be back to this hotel when staying in Houston.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very restful stay.
Stayed 2 nights in Jun 2025

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025