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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Standard Room, 1 King Bed | Room amenity
Exterior
Serves breakfast, lunch, and dinner
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
$78
$67 nightly
$78 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Lakewood Church
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(36 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(67 reviews)
  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(11 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

7.8 out of 10
Good
(20 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Houston

A stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG places you in the heart of Houston, within a 10-minute drive of Children's Museum of Houston and Houston Natural Science Museum. .This hotel is 3.8 mi (6.1 km) from Houston Zoo and 4.1 mi (6.5 km) from MD Anderson Cancer Center.

What's nearby

  • Richmond Avenue - 5 min walk - 0.3 miles
  • Greenway Plaza - 7 min walk - 0.4 miles
  • Color Factory Houston - 8 min walk - 0.5 miles
  • Westheimer Road - 13 min walk - 0.7 miles
  • Lakewood Church - 18 min walk - 1.0 mile

Getting around

  • Wheeler Station - 5 min drive
  • Kinder Station - 7 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Dessert Gallery Bakery & Cafe - ‬7 min walk
  • ‪IHOP - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel with an outdoor pool, in the vicinity of Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 354 guestrooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Crowne Plaza Houston Med Ctr-Galleria Area by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 613 out of 1325 reviews
Rating 8 - Good. 255 out of 1325 reviews
Rating 6 - Okay. 184 out of 1325 reviews
Rating 4 - Poor. 127 out of 1325 reviews
Rating 2 - Terrible. 146 out of 1325 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ricardo, Los Angeles

Disliked: Cleanliness, property conditions & facilities
Had a big water bug roach in my room and the neighbors kept slamming the doors all day and night.
Stayed 3 nights in Oct 2025

2/10 Terrible

donna

Stayed 1 night in Oct 2025

10/10 Excellent

Okechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t eat breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Nicola

Stayed 1 night in Oct 2025

10/10 Excellent

Smit

Stayed 1 night in Oct 2025

2/10 Terrible

Malik

Disliked: Cleanliness, amenities
Couldn't check in early add to sit for hours. Brown water coming out the sink.
Stayed 1 night in Oct 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025

4/10 Poor

Owen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kendra

Stayed 2 nights in Sep 2025

8/10 Good

Abigail

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive. Have to pay for parking. Vending machines don’t work so you’ll need to purchase from their store which is expensive.
Stayed 1 night in Oct 2025

10/10 Excellent

LoriAnn

Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Stayed 1 night in Oct 2025

4/10 Poor

Hilal

Disliked: Staff & service, property conditions & facilities
Hidden charge for parking. I purchased the deal with breakfast but they said it was not included in.
Stayed 1 night in Oct 2025

10/10 Excellent

Seung Jun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would come again
Stayed 1 night in Oct 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean spacious rooms, easy check in, easy parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Janvier

Stayed 3 nights in Oct 2025

10/10 Excellent

Addison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 2 nights in Sep 2025

2/10 Terrible

Brittnie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came to Houston for my anniversary vacation and was very disappointed in my stay. If i can rate a zero i def would because the rooms online did not add up with the rooms in person. Our first room which was a suite contained roaches. When you open the front door to the suite there was a roach above the door the size of my big toe. Mind you we just arrived from a long flight and it was after 8pm that we got there. I immediately went to the front to complain and manager by the name of LOLA showed no empathy or concern to anything. All she said was she could switch my room. I asked for a partial refund and she told me i can get a full refund if i leave. I’m not from Texas how inconvenient is it to have a guest leave in a state then know nothing of and try to find somewhere else to stay. We switched rooms and that was no better. Ants in my bed, me and my girlfriend also got bit so many times in our room i started to think there was bed bugs. Our sink was also broken, the handle on the bathroom sink was off and when we called front desk again they told us we can switch rooms. Seems like the only accommodation this place has is a constant switch of rooms but no real resolution. Our room was also a suite which contains a fridge and a microwave but we didnt get a microwave until the last night of our stay and maintenance took an hour after our call to the front to bring it. Overall i hated staying here and should not have to pay the full price for such terrible experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ahmed, Stillwater

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Paid too much for parking ! And breakfast was also overpriced !!
Stayed 7 nights in Oct 2025

10/10 Excellent

Rolando

Stayed 2 nights in Oct 2025

10/10 Excellent

Nakemia

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Ivan

Stayed 1 night in Sep 2025

10/10 Excellent

Cristiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly and competent staff, nice big, clean room.
Stayed 2 nights in Oct 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was so so
Stayed 1 night in Oct 2025