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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Point of interest
Serves breakfast, lunch, and dinner
Standard Room, 1 King Bed | Room amenity
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$78
$67 nightly
$78 total
Total with taxes and fees
Apr 9 - Apr 10

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Lakewood Church
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(36 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(75 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

7.8 out of 10
Good
(20 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 3,495 reviews
$118 nightly
The price is $138
Mar 29 - Mar 30
Total with taxes and fees
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the neighborhood

Houston

A stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG places you in the heart of Houston, within a 10-minute drive of Children's Museum of Houston and Houston Natural Science Museum. .This hotel is 3.8 mi (6.1 km) from Houston Zoo and 4.1 mi (6.5 km) from MD Anderson Cancer Center.

What's nearby

  • Richmond Avenue - 5 min walk - 0.3 miles
  • Greenway Plaza - 7 min walk - 0.4 miles
  • Color Factory Houston - 8 min walk - 0.5 miles
  • Westheimer Road - 13 min walk - 0.7 miles
  • Lakewood Church - 18 min walk - 1.0 mile

Getting around

  • Wheeler Station - 5 min drive
  • Kinder Station - 7 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Kirby Ice House - ‬10 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Dessert Gallery Bakery & Cafe - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 354 guestrooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Crowne Plaza Houston Med Ctr-Galleria Area by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 659 out of 1402 reviews
Rating 8 - Good. 265 out of 1402 reviews
Rating 6 - Okay. 194 out of 1402 reviews
Rating 4 - Poor. 129 out of 1402 reviews
Rating 2 - Terrible. 155 out of 1402 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay! Staff are welcoming and friendly. Hassle free check in.
Stayed 6 nights in Dec 2025

10/10 Excellent

Latika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room was freezing cold. The front desk was prompt on getting me transferred to another room.
Stayed 2 nights in Dec 2025

4/10 Poor

Debra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location. Bed was comfortable & hotel was quiet. Maintenance, housekeeping and general service were below par. Room AC didn’t work, but did get fixed. Coffee was available in room, but no cups provided. No coffee available in lobby. Towels were taken after first night, but new ones weren’t returned. Fitness room was pretty dingy.
Stayed 2 nights in Dec 2025

6/10 Okay

Artra

Liked: Cleanliness, amenities, property conditions & facilities
Have to pay for parking, $25 a day.
Stayed 2 nights in Dec 2025

8/10 Good

cai

Stayed 2 nights in Dec 2025

2/10 Terrible

Glenn

Traveled with family
Disliked: Amenities
I was under the impression that parking was included Was not happy about 25 dollar parking per day!
Stayed 2 nights in Dec 2025

10/10 Excellent

Adolfo

Stayed 1 night in Dec 2025

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Lawrence

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Decent but old.
Stayed 1 night in Dec 2025

2/10 Terrible

Veronika

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We checked in after a 11 hour drive for a post opp appointment & had to stay in the room with no heat on a cold night. We reached out to the front desk and they said none of the heat was working. However they didn’t even mention that to us when we got there. The lady at the front desk saw me struggling to even walk and asked me if I was ok. I told her i had just had surgery, been on the road for 11 hours & she still didn’t have sympathy to let is know we would be sleeping in the cold
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean
Stayed 1 night in Dec 2025

4/10 Poor

Penny

Stayed 2 nights in Nov 2025

6/10 Okay

jose

Stayed 4 nights in Nov 2025

6/10 Okay

Jonathan

Stayed 1 night in Dec 2025

2/10 Terrible

Larisa, Birmingham

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Inconvenience of paid parking location ..takes 10 min extra walk and 1o min of 2 different elevator rides... Different buildings.. Roads around super confusing...NO SECURITY WHAT SO EVER.. Keep looked up..have to carry important things/bags in and out of car and room every time/,every business trip..
Stayed 3 nights in Nov 2025

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, amenities
Spotless room , peaceful sleep, best time.ever even though I left my.body wash in the shower
Stayed 1 night in Nov 2025

4/10 Poor

Shahid

Disliked: Cleanliness
Value for money was not that great, cleanliness was a bit compromised. Washroom commode was not flushing properly. Washroom roof paint was peeling off. Corridor’s carpet’s vintage was not maintained with the required pleasant smell. Iron board was broken (asked for replacement and provided). Overall eating between ok and poor.
Stayed 4 nights in Nov 2025

10/10 Excellent

MICHEAL

Stayed 1 night in Nov 2025

4/10 Poor

Dr. Shannon Marie, West Point

Disliked: Cleanliness, staff & service, property conditions & facilities
Buyer beware, you will pay to park here and that is not advertised. You have no other choice, and it is $25.00 a day. Making this hotel not the savings it claims. Stay elsewhere, do yourself a favor.
Stayed 1 night in Nov 2025

10/10 Excellent

Bowen

Stayed 1 night in Nov 2025

4/10 Poor

Teresa

Liked: Cleanliness
Disliked: Amenities
So many things went wrong here. Hotel breakfast is not free / included. I paid for 1 breakfast and did not after the first day as the options were terrible. Hotel swimming pool is out of commission. The cleaners left their cleaning rags in my room after they cleaned and did not bother to refil coffee & creamer stations.
Stayed 3 nights in Nov 2025

10/10 Excellent

Suyapa, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and the service outstanding
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Stayed 3 nights in Nov 2025

4/10 Poor

Dr. Shannon Marie, West Point

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
When I used to come to this hotel parking was included, now it is not, and they did not give you this information up front, had I known I would have selected another hotel. Smelled like illegal substances, getting out of parking even with the $25.00 a day pass was a nightmare, had to go back inside twice just to get out, front desk was highly unconcerned. Bar food was terrible, chicken soup with no chicken. I will not stay here again, this hotel has seen better days.
Stayed 1 night in Nov 2025

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of our stay from parking to room was the comfort and peace required for our stay. The staff members were friendly and very accommodating. Thank you for embracing us as you wanted us to leave with you on our mind and in our hearts to return in the future.
Stayed 2 nights in Nov 2025