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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Point of interest
Standard Room, 1 King Bed | Room amenity
Serves breakfast, lunch, and dinner

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$76
$65 nightly
$76 total
Total with taxes and fees
May 27 - May 28

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Westheimer Road
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(82 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

8.0 out of 10
Very good
(22 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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May 12 - May 13
Total with taxes and fees
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About the neighborhood

Houston

A stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG places you in the heart of Houston, within a 10-minute drive of Children's Museum of Houston and Houston Natural Science Museum. .This hotel is 3.8 mi (6.1 km) from Houston Zoo and 4.1 mi (6.5 km) from MD Anderson Cancer Center.

What's nearby

  • Richmond Avenue - 5 min walk - 0.3 miles
  • Greenway Plaza - 7 min walk - 0.4 miles
  • Color Factory Houston - 8 min walk - 0.5 miles
  • Westheimer Road - 13 min walk - 0.7 miles
  • Lakewood Church - 18 min walk - 1.0 mile

Getting around

  • Wheeler Station - 5 min drive
  • Kinder Station - 7 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Kirby Ice House - ‬10 min walk
  • ‪Little Pappasito's Cantina - ‬9 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 354 guestrooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Crowne Plaza Houston Med Ctr-Galleria Area by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 677 out of 1420 reviews
Rating 8 - Good. 270 out of 1420 reviews
Rating 6 - Okay. 193 out of 1420 reviews
Rating 4 - Poor. 125 out of 1420 reviews
Rating 2 - Terrible. 155 out of 1420 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jazz

Liked: Cleanliness, amenities, property conditions & facilities
staff was very courteous. God Bless You and thanks
Stayed 5 nights in Jan 2026

8/10 Good

Marc

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
If you prepay for a room that includes breakfast they will still charge you for breakfast and you can’t use incidental deposit for any concession purchases
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, amenities
Service was the worst I have seen. The front desk is a frenzy and I don't think there is anyone working in the billing department. I had called to ask for a receipt (that was supposed to be sent to me according to the front desk after I checked out) and I was put on hold for 45 minutes. I try calling back and before I can say anything am put on hold again.
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Amazing time.
Stayed 1 night in Jan 2026

6/10 Okay

Tracy

Disliked: Amenities
The dining area staff lacked customer service skills. Server was very rude and unprofessional
Stayed 4 nights in Nov 2025

6/10 Okay

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Wilfredo Acosta

Stayed 2 nights in Jan 2026

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is in a very convenient area off of highway 69 near the medical center & the Galleria mall. Lakewood Church is also close by a few blocks away. I definitely recommend this hotel to everyone staying in Houston.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities
The front desk clerk “Tank” was very helpful & courteous & the hotel room was very clean & comfortable. This hotel will be my first option anytime I visit Houston. Thank you
Stayed 2 nights in Jan 2026

10/10 Excellent

faisal

Stayed 1 night in Jan 2026

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless! Breakfast was amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This is an older hotel but the rooms were very spacious!!!! Love having all the room to move around.
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of the room
Stayed 3 nights in Jan 2026

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026

8/10 Good

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Angel, Lutz

Stayed 2 nights in Jan 2026

10/10 Excellent

Mykell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Jan 2026

8/10 Good

Antwainette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for dining options, shopping and Lakewood church. Could use updates, however very nice hotel to stay
Stayed 3 nights in Jan 2026

10/10 Excellent

Markell

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and peaceful. Helpful staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fresh, and the hotel was convenient for me to travel back and from MD Anderson Cancer Center. I will be booking my next stay in July at Crowne Plaza Houston Med. Ctr. James B. Johnson
Stayed 1 night in Jan 2026

10/10 Excellent

Shaneika

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the scenery is what I loved the most.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tylor

Stayed 2 nights in Dec 2025