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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Room (2 Queen Beds with Sofa Bed)
Room with view
365 square feet
2 Queen Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Room, View (2 Queen Beds with Sofa Bed)
312 square feet
2 Queen Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed with Sofa bed, View
315 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)
Room with view
365 square feet
2 Queen Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed with Sofa bed
Room with view
315 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Bayside San Juan hotel in Isla Grande, walk to Puerto Rico Convention Center

Popular property highlights

Free WiFi
Pets allowed
Restaurant
24-hour business center
Laundry facilities

Located in San Juan (Isla Grande), Hyatt Place San Juan/City Center is within a 15-minute walk of Puerto Rico Convention Center and Pan American Pier. This hotel is 0.8 mi (1.2 km) from Condado Beach and 2.3 mi (3.7 km) from Port of San Juan.

Make yourself at home in one of the 149 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.

Stop by the hotel's restaurant, Gallery Kitchen, for lunch or dinner, or grab snacks at the coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges. For your convenience, a complimentary breakfast is served daily.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in San Juan? This hotel has 3025 square feet (281 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hyatt Place San Juan/City Center

Avenida Fernandez Juncos 580, San Juan, 00907

Renovations & Closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):

  • Swimming pool

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3025 square feet (281 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Hyatt Place San Juan/City Center has designated areas for smoking.

  • Express check-in
  • Elevator
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Conference space
  • Uncovered parking
  • Grocery/convenience store
  • Restaurant
  • Year Built - 2016
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired Internet
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 281
  • Terrace
  • Luggage storage
  • 24-hour business center
  • Conference space size (feet) - 3025
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 149
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Hyatt Place San Juan/City Center offers 149 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate living rooms and include sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Sofa bed
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Pillowtop mattress
  • LCD TV
  • Number of living rooms
  • Connecting/adjoining rooms available
  • Linens provided
  • Number of bathrooms - 1

Where to Eat

Guests are offered a complimentary on-the-go breakfast each morning.

Gallery Kitchen - This restaurant serves breakfast, lunch, and dinner.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 5:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 75 per pet, per night, plus a deposit of USD 75.00 per stay
  • 2 per room (up to 50 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Additional taxes apply to daily parking rates at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18.314 percent of room rate

The resort fee includes:

  • Breakfast
  • Pool access
  • Fitness center access

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hyatt Place San Juan/City Center Hotel
  • Hyatt Place San Juan/City Center
  • Hyatt Place Juan/City
  • Hyatt Juan City Center Juan
  • Hyatt Place San Juan/City Center Hotel
  • Hyatt Place San Juan/City Center San Juan
  • Hyatt Place San Juan/City Center Hotel San Juan

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

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