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Hyatt Place San Juan

3.5 star property

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Photo gallery for Hyatt Place San Juan

A water park with a pool, slides, and a water play area.
Creator video
A bar area with wicker pendant lights, white bar stools, and a variety of bottles on shelves.
A modern living room with a grey sofa, a small table, a chair, and a view of the city through large windows.
A hotel room with a bed, a desk, a TV, a sofa, and a window with a view of palm trees.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $233
$214 nightly
$233 total
Total with taxes and fees
Aug 12 - Aug 13

Explore the area

View in a map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Place, Sheraton Casino
    ‪4 min walk‬
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(108 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (2 Queen Beds with Sofa Bed)

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room (2 Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(131 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(59 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (2 Queen Beds with Sofa Bed)

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(29 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

A hotel room with two beds, a desk, a chair, a wardrobe, and a bathroom visible through an open door.

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(15 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for King Room With Sofa Bed And Pool View

Premium bedding, pillowtop beds, in-room safe, desk

King Room With Sofa Bed And Pool View

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two Queen Beds With Sofa Bed-High Floor

Premium bedding, pillowtop beds, in-room safe, desk

Two Queen Beds With Sofa Bed-High Floor

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for King Room With Sofa Bed-High Floor

Premium bedding, pillowtop beds, in-room safe, desk

King Room With Sofa Bed-High Floor

  • Sleeps 7
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A kitchen with wooden cabinets, a stainless steel sink, a microwave, and a countertop with a pineapple, a hat, and a bottle.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

A modern hotel room with a wooden desk, a bed, a sofa, and a large window with a view of palm trees.

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Pool View

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed (Speciality)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds ( High Floor)

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room, Multiple Beds ( High Floor)

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Pool View

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room, Multiple Beds, Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Outdoor pool
Hyatt House San Juan
Santurce
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,161 reviews
$211 nightly
The price is $230
Aug 23 - Aug 24
Total with taxes and fees
Hyatt House San Juan

About the neighborhood

San Juan

Located in San Juan (Santurce), Hyatt Place San Juan is a 3-minute walk from Sheraton Casino and 5 minutes by foot from Distrito T-Mobile. .This hotel is 0.4 mi (0.7 km) from Puerto Rico Convention Center and 0.4 mi (0.7 km) from Pan American Pier.

What's nearby

  • Sheraton Casino - 4 min walk - 0.3 miles
  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Coca-Cola Music Hall - 8 min walk - 0.5 miles
  • Puerto Rico Convention Center - 8 min walk - 0.5 miles
  • Condado Beach - 17 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪Pudge’s Pizza - ‬5 min walk
  • ‪Jamón Jamón - ‬9 min walk
  • ‪Los Pinos Cafe - ‬8 min walk

About this property

Hyatt Place San Juan

Hyatt Place San Juan offers 149 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 149 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Stop by the hotel's restaurant, The Placery, for lunch or dinner, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Juan? This hotel has 3184 square feet (296 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
The Placery - This restaurant serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,184 square feet of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 54.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1345 out of 1871 reviews
Rating 8 - Good. 281 out of 1871 reviews
Rating 6 - Okay. 127 out of 1871 reviews
Rating 4 - Poor. 62 out of 1871 reviews
Rating 2 - Terrible. 56 out of 1871 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marc A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, nice staff, clean place & family friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ismarilys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, rooms spacious and clean. Excellent breakfast and great pool amenities for kids.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marc A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, clean & relaxing
Stayed 1 night in May 2026
Verified review

8/10 Good

Virginia Crawford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and hotel is clean in a great location for activities.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, walking distance with shuttle and the pool was fun and relaxing too.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Loreina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was excellent, breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Zoremily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a night Clean room Helpful staff Great breakfast 10/10
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Devanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place would stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night everything was good very clean & friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, love the breakfast. Staff super friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and day was great
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice breakfast option
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for a family get away. My kids loved it.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk personnel were so helpful and knowledgeable. the hotel was beautiful, nice pool, pool bar and very clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice pool, friendly staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Elon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised by this hotel! The location, and staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ariana R.

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, great breakfast and perfect pool for kids.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was wonderful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Desimarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls in the front desk were super friendly! Check in was really smooth. The rooms were clean and comfy. I enjoyed myself with my family.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elyse

Liked: Cleanliness, amenities, property conditions & facilities
Room and amenities were great!
Stayed 1 night in Feb 2026