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Hyatt Place San Juan/City Center

Star Rating
3 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
897 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sheraton Casino
    5 min walk
  • Popular Location
    Puerto Rico Convention Center
    7 min walk
  • Popular Location
    Pan American Pier
    14 min walk
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    11 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 1 King Bed with Sofabed

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, Multiple Beds

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Queen Beds
    More details
  • Room, 1 King Bed with Sofabed, View

    Room Amenities

    • Bay view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, Multiple Beds, View

    Room Amenities

    • Bay view
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details

About this area

San Juan

Hyatt Place San Juan/City Center is located near the beach and in an area with good airport proximity and shopping. Port of San Juan and Pan American Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Our guests appreciate the hotel's location for the sightseeing and nightlife.

What's nearby

  • Popular Location
    Sheraton Casino - 5 min walk
  • Popular Location
    Puerto Rico Convention Center - 7 min walk
  • Popular Location
    Pan American Pier - 14 min walk
  • Popular Location
    Escambron Beach - 2 min drive
  • Popular Location
    Casino del Mar at La Concha Resort - 3 min drive

Getting around

  • Sacred Heart Station - 4 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • Gallery Kitchen – Serves breakfast, lunch, and dinner.
  • Gallery Market – Open 24 hours.

About this property

Hyatt Place San Juan/City Center

Bayside San Juan hotel in Isla Grande, walk to Puerto Rico Convention Center
A restaurant, an outdoor pool, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a coffee shop/café are onsite. All 149 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like sofa beds and living rooms. Other amenities available to guests include pillowtop beds, refrigerators, and premium bedding.
Hyatt Place San Juan/City Center offers 149 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate living rooms and include sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
In addition to an outdoor pool, Hyatt Place San Juan/City Center provides a 24-hour fitness center and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.
This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 3025 square feet (281 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).
Hyatt Place San Juan/City Center has designated areas for smoking.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 21

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of USD 75 per pet, per night, plus a deposit of USD 75.00 per stay
  • 2 per room (up to 50 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18.314 percent of room rate
The resort fee includes:
  • Breakfast
  • Pool access
  • Fitness center access

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional taxes apply to daily parking rates at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Hyatt Place San Juan/City Center Hotel
  • Hyatt Place San Juan/City Center
  • Hyatt Place Juan/City
  • Hyatt Juan City Center Juan
  • Hyatt Place San Juan/City Center Hotel
  • Hyatt Place San Juan/City Center San Juan
  • Hyatt Place San Juan/City Center Hotel San Juan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: USD 15.00 per day

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends: USD 12 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference space (3025 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area

Nearby things to do

Activities

  • Beach access
  • Bicycle rentals

Where to eat

  • Gallery Kitchen – Serves breakfast, lunch, and dinner.
  • Gallery Market – Open 24 hours.
4.4

Excellent

5 - Excellent
497
4 - Good
278
3 - Okay
79
2 - Mediocre
30
1 - Poor
13
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.5
Property condition

3/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness, property conditions & facilities

Great pool area and spacious clean rooms. Does not make sense that when you book this hotel regardless of the fact that it was through expedia you have to pay for parking. I've never stayed at a hotel where i had to pay for parking.

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely happy

Everything was perfect. Location service environment clean comfortable amazing pool great for kids

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the staff attention was amazing … no strong coffee available

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this hotel. Clean and very organized. Will stay here again.

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service

The property was clean and the staff were courteous.

Stayed 1 night in Aug 2019

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