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Embassy Suites by Hilton San Juan Hotel & Casino

Star Rating
3.5 out of 5

Information

Reviews

4.3 / 5Very Good
2,245 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Spa

Map

What's nearby

  • Popular Location
    Isla Verde Beach
    6 min walk
  • Popular Location
    Carolina Beach
    6 min walk
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    7 min drive
  • Popular Location
    The Mall of San Juan
    10 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Accessible, Bathtub

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 2 Double Beds

    Room Amenities

    • Sleeps 5
    • 2 Double Beds
    More details
  • Suite, 1 King Bed (Top Floor)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 2 Double Beds (High Floor)

    Room Amenities

    • Sleeps 5
    • 2 Double Beds
    More details
  • Suite, 1 King Bed, Pool View

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 2 Double Beds, Pool View

    Room Amenities

    • Sleeps 5
    • 2 Double Beds
    More details
  • Suite, 2 Bedrooms, 2 Bathrooms

    Room Amenities

    • Sleeps 8
    • 1 King Bed and 2 Double Beds
    More details
  • Suite, 1 King Bed, Accessible (Roll-in Shower)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking (Nonsuite)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Presidential Suite, 1 King Bed

    Room Amenities

    • Sleeps 5
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Carolina

Located near the beach, Embassy Suites by Hilton San Juan Hotel & Casino is in Carolina's Isla Verde neighborhood, an area with good airport proximity and shopping. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Carolina Beach and Isla Verde Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

What's nearby

  • Popular Location
    Isla Verde Beach - 6 min walk
  • Popular Location
    Carolina Beach - 6 min walk
  • Popular Location
    Jose Miguel Agrelot Coliseum - 10 min drive
  • Popular Location
    The Mall of San Juan - 10 min drive
  • Popular Location
    University of Puerto Rico - 15 min drive

Getting around

  • Pinero Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 7 min drive

Restaurants

  • El Patio Latin Bar Cafe – Serves lunch and dinner daily.
  • Outback Steakhouse – Steakhouse. Serves dinner daily.
  • La Placita – Coffee shop. Serves light fare daily.
  • Coqui Pool Bar – Poolside bar. Open daily.

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly Carolina resort in Isla Verde, walk to Carolina Beach
This smoke-free resort features 3 restaurants, a casino, and an outdoor pool. Free cooked-to-order breakfast, free wired Internet in public areas, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 313 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like sofa beds and refrigerators. Other amenities available to guests include iPod docks, microwaves, and room service.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 accommodations with iPod docking stations and MP3 docking stations. Accommodations are furnished with double sofa beds. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. Housekeeping is offered daily and in-room massages can be requested.
In addition to an outdoor pool and a children's pool, Embassy Suites by Hilton San Juan Hotel & Casino provides a spa tub and a 24-hour fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired Internet access is complimentary.
A 24-hour business center is on site at this 3.5-star property. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This family-friendly resort also offers a casino, spa services, and tour/ticket assistance. Onsite parking is available (surcharge).
Embassy Suites by Hilton San Juan Hotel & Casino is a smoke-free property.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in time starts at 4 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 10 (rates may vary)
  • Self parking fee: USD 19.00 per night
  • Valet parking fee: USD 23 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (USD 10), Free wired Internet

Parking and transportation

  • Self parking: USD 19.00 per night
  • Valet parking: USD 23 per night
  • Extended parking (surcharge)
  • Parking height restrictions apply

Food and drink

  • Free cooked-to-order breakfast available daily
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Children's pool
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Spa services
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (12000 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • 3 casino gaming tables
  • 99 casino slot machines
  • Bingo
  • Beach towels
  • Casino (650 square feet of space)
  • Casino VIP room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Sofa bed double

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Nearby things to do

Activities

  • Beach access
  • Ecotours
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Where to eat

  • El Patio Latin Bar Cafe – Serves lunch and dinner daily.
  • Outback Steakhouse – Steakhouse. Serves dinner daily.
  • La Placita – Coffee shop. Serves light fare daily.
  • Coqui Pool Bar – Poolside bar. Open daily.
4.3

Very Good

5 - Excellent
1,129
4 - Good
785
3 - Okay
219
2 - Mediocre
71
1 - Poor
41
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this place ! I had a wonderful time there ,staff are amazing . Next trip I will be staying there again .

Stayed 6 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We staid 3 nights in August and it was very pleasant stay. Nice pool area, close to a Isla Verde beach and very nice room. Breakfast included,happy hour. Perfect stay in P Rico. This was the 3 td time we have been staying in this hotel and it is always the same, Good.

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Nicer breakfast and pool was lovely, the family had a good time.

Stayed 1 night in Aug 2019

5/5 Excellent

    Stayed 1 night in Aug 2019

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