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CheapTickets Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Suite, 1 King Bed (Top Floor)
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Suite, 1 King Bed, Accessible, Bathtub
Room with view
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Studio, 2 Double Beds, Non Smoking (Nonsuite)
Room with view
360 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Presidential Suite, 1 King Bed
1064 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed
Room with view
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 2 Double Beds
Room with view
450 square feet
2 Double Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
Room with view
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed, Accessible (Roll-in Shower)
Room with view
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Studio, 1 King Bed, Non Smoking (Nonsuite)
Room with view
450 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 2 Double Beds (Top Floor)
450 square feet
2 Double Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Suite, 1 King Bed
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 2 Bedrooms, 2 Bathrooms
Room with view
450 square feet
1 King Bed and 2 Double Beds
Room sleeps 8 guests
(up to 7 children)
Select dates to see price
Suite, 2 Double Beds, Pool View
450 square feet
2 Double Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Suite, 1 King Bed, Pool View
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Carolina resort in Isla Verde with casino

Popular property highlights

Breakfast included
Free WiFi
24-hour business center
Laundry facilities
24-hour front desk

With a stay at Embassy Suites by Hilton San Juan Hotel & Casino in Carolina (Isla Verde), you'll be a 1-minute drive from Isla Verde Beach and 7 minutes from Condado Beach. This casino resort is 5.5 mi (8.9 km) from Plaza las Americas and 5.6 mi (9 km) from Puerto Rico Convention Center.

Make yourself at home in one of the 313 air-conditioned rooms featuring refrigerators and microwaves. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, as well as phones with free local calls.

Relax and unwind with massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a spa tub, a lucky night at the casino is the perfect end to the day. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at El Patio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Carolina? This resort has 12000 square feet (1115 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Embassy Suites by Hilton San Juan Hotel & Casino

8000 Tartak Street, Carolina, 00979

Hotel Amenities

Hotel Amenities

In addition to a children's pool and an outdoor pool, Embassy Suites by Hilton San Juan Hotel & Casino provides a spa tub and a 24-hour fitness center. Dining options at the resort include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This family-friendly resort also offers a casino, spa services, and a terrace. Parking is available onsite for a surcharge.

Embassy Suites by Hilton San Juan Hotel & Casino is a smoke-free property.

  • Daily
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Business center
  • Porter/bellhop
  • Express check-out
  • Covered parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Wheelchair accessible
  • Conference space size (meters) - 1115
  • Terrace
  • Luggage storage
  • Coin laundry on site
  • Free cooked-to-order breakfast
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Pool umbrellas
  • Total number of rooms - 313
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Casino
  • Barbecue grill(s)
  • Couples/private dining
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1996
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Number of slot machines - 114
  • Number of gaming tables - 6
  • Number of VIP gaming rooms - 1
  • Bingo
  • Children's pool
  • Casino floor size square feet - 650
  • Casino floor size square meters - 60
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 12000
  • Fully fenced
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Vending machine
  • Beach towels
  • Television in common areas
  • 24-hour fitness facilities
  • Wedding services
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Free weekday newspaper
  • Room service
  • Soundproofed rooms
  • Microwave
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 55
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • Closed captioned TV
  • Telephone accessibility kit
  • Wardrobe or closet
  • WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:00 AM.

El Patio - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Eterie - Onsite coffee shop. Open daily.

Coqui Pool Bar - This poolside bar serves lunch only. Open daily.

Room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Playground on site
  • Personal motor watercraft nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Service animals are allowed

Service animals are exempt from fees/restrictions

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 17

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Parking height restrictions apply

Debit cards

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.00 per night
  • Covered valet parking fee: USD 24.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Embassy Suites Hotel & Casino
  • Embassy Suites Hotel & Casino San Juan
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  • Embassy Suites Hilton San Juan Hotel & Casino Carolina
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  • Embassy Suites Carolina
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  • Embassy Suites by Hilton San Juan Hotel & Casino Carolina
  • Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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