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Embassy Suites by Hilton San Juan Hotel & Casino

Property class: 3.5

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

A resort pool with palm trees, a waterfall, and lounge areas.
A rooftop pool area with multiple seating areas, a small waterfall feature, and lush greenery.
A modern hotel with a prominent sign reading "Embassy Suites."
A hotel lobby with a curved grey sofa set, a small round table, and a reception desk.
A beachfront hotel with multiple high-rise buildings in the background, a sandy beach, and calm ocean waters.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
The current price is $232
$209 nightly
$232 total
Total with taxes and fees
Sep 14 - Sep 15

Explore the area

View in a map
8000 Tartak Street, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Pine Grove Beach
    ‪16 min walk‬
  • Place, Balneario de Carolina
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed (Top Floor)

A hotel room with a large bed, a TV on a dresser, a lamp, and a window with curtains.

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(66 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds (Top Floor)

A hotel room with two beds, a TV, a desk, and a window with a view.

Suite, 2 Double Beds (Top Floor)

9.2 out of 10
Wonderful
(103 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

A hotel room with a large bed, a TV on a dresser, a lamp, and a window with curtains.

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 450 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A modern hotel room with a sofa, a small table, a microwave, a coffee maker, and a lamp.

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(28 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

A modern hotel room with a sofa, a small table, a microwave, a coffee maker, and a lamp.

Suite, 1 King Bed, Accessible (Roll-in Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, a chair, a small table, and a TV.

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1064 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

A hotel room with two beds, a TV, a desk, and a mirror.

Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

A hotel room with a large bed, two bedside tables with lamps, a TV, a small table with a chair, and a window with curtains.

Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Pool View

A hotel room with a bed, a window with a view of a pool and outdoor area.

Suite, 2 Double Beds, Pool View

8.6 out of 10
Excellent
(54 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Pool View

A hotel room with a bed, a window with a view of a pool and outdoor area.

Suite, 1 King Bed, Pool View

8.4 out of 10
Very good
(27 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Ste Mob Hear Acc Ri Shwr Brkfst Drinks

A hotel room with a bed, a nightstand with a lamp, a framed picture on the wall, and a view into the adjacent living area.

1 King Ste Mob Hear Acc Ri Shwr Brkfst Drinks

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Double Studio/non-ste-breakfast And Drinks

A hotel room with two beds, a large window with a view, a TV, and a lamp.

2 Double Studio/non-ste-breakfast And Drinks

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for King Suite

A hotel room with a bed, a TV, a lamp, a nightstand, and a window with curtains.

King Suite

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a framed artwork on the wall, and a door leading to a seating area.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(273 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a view of a dining area through an open door.

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(198 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

Similar properties

Lobby lounge
Residence Inn by Marriott San Juan Isla Verde
Isla Verde
  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
4.4 out of 5, Excellent, 2,598 reviews
$238 nightly
The price is $259
Sep 7 - Sep 8
Total with taxes and fees
Residence Inn by Marriott San Juan Isla Verde

About the neighborhood

Carolina

With a stay at Embassy Suites by Hilton San Juan Hotel & Casino in Carolina (Isla Verde), you'll be a 3-minute drive from Isla Verde Beach and 8 minutes from Plaza las Americas. .This casino resort is 4.9 mi (7.9 km) from Condado Beach and 5.6 mi (9 km) from Puerto Rico Convention Center.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 5 min walk - 0.3 miles
  • Pine Grove Beach - 16 min walk - 0.9 miles
  • Laguna Los Corozos - 1 min drive - 1.1 miles
  • Balneario de Carolina - 3 min drive - 1.5 miles
  • Port of San Juan - 10 min drive - 6.8 miles

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Lifeguards Of The Reef - ‬6 min walk
  • ‪Pizza City - ‬9 min walk
  • ‪La Bodeguita - ‬6 min walk
  • ‪ocean breeze - ‬6 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 313 air-conditioned rooms featuring refrigerators and microwaves. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, as well as phones with free local calls.
Relax and unwind with massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a hot tub, a lucky night at the casino is the perfect end to the day. This resort also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at El Patio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Carolina? This resort has 12000 square feet (1115 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM.
El Patio - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Eterie - Onsite coffee shop. Open daily.
Coqui Pool Bar - This poolside bar serves lunch only. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (29 inches high)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 27.88 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
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Embassy Suites Hilton San Juan Hotel & Casino Carolina
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Embassy Suites Carolina
Embassy Suites Hilton San Juan Hotel & Casino
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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3313 out of 4917 reviews
Rating 8 - Good. 933 out of 4917 reviews
Rating 6 - Okay. 348 out of 4917 reviews
Rating 4 - Poor. 156 out of 4917 reviews
Rating 2 - Terrible. 167 out of 4917 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good breakfast included
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ronnie

Great hotel very nice breakfast
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the beach
Stayed 5 nights in May 2026
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very friendly staff!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , clean helpful polite staff- beautiful pool and hot tub I always stay there
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kimberly A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Perfect location and great amenities!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very impressive
Stayed 3 nights in May 2026
Verified review

8/10 Good

Stephon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and pleasant stay. Would definitely stay again !!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Clean property, friendly staff.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here ! It was a very close walk to the beach, lots of places to eat. The hotel staff and food was great. We will see you again next year !
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family and friends. You will enjoy a great customer services, a lot of amenities. The Pool and the breakfast are fabulous.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Catiria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , friendly staff, clean. The breakfast was delicious. Would definitely stay there again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Fayad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing clean the best in isla verde
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and welcoming, they gave us so many great recommendations. The breakfast buffet was delicious and convenient. Beautiful hotel!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!! Well maintained with great amenities! Definitely going back next year.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great I just wish we stayed closer to old San Juan although it was still just a short uber ride.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place to stay Food is great, staff is amazing, rooms are awesome and the outdoors is beautiful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Anniette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near airport and beach
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Kathleen

Hotel restaurants were wonderful! The entire staff in this hotel were very friendly, helpful, and welcoming.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it the free breakfast and hospitality
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Breakfast great!
Stayed 1 night in Apr 2026