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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Suite, 1 King Bed (Top Floor)
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Suite, 1 King Bed, Accessible, Bathtub
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Double Beds, Non Smoking (Nonsuite)
360 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Presidential Suite, 1 King Bed
1064 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 2 Double Beds
450 square feet
2 Double Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed, Accessible (Roll-in Shower)
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Non Smoking (Nonsuite)
450 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 2 Double Beds (Top Floor)
450 square feet
2 Double Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Suite, 1 King Bed
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 2 Bedrooms, 2 Bathrooms
450 square feet
1 King Bed and 2 Double Beds
Room sleeps 8 guests
(up to 7 children)
Select dates to see price
Suite, 2 Double Beds, Pool View
450 square feet
2 Double Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Suite, 1 King Bed, Pool View
450 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Carolina resort in Isla Verde, walk to Isla Verde Beach

Popular property highlights

Breakfast included
Free WiFi
Restaurant
Outdoor pool
24-hour business center

With a stay at Embassy Suites by Hilton San Juan Hotel & Casino in Carolina (Isla Verde), you'll be a 1-minute drive from Isla Verde Beach and 7 minutes from Condado Beach. This casino resort is 5.4 mi (8.7 km) from Plaza las Americas and 5.6 mi (9 km) from Puerto Rico Convention Center.

Make yourself at home in one of the 313 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, as well as phones with free local calls.

Relax and unwind with body treatments and facials. After enjoying recreational amenities such as an outdoor pool and a spa tub, a lucky night at the casino is the perfect end to the day. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite at El Patio, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/café. Wrap up your day with a drink at the poolside bar. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Carolina? This resort has facilities measuring 12000 square feet (1115 square meters), including conference space. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Embassy Suites by Hilton San Juan Hotel & Casino

8000 Tartak Street, Carolina, 00979

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Embassy Suites by Hilton San Juan Hotel & Casino provides a spa tub and a 24-hour fitness center. Dining options at the resort include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This family-friendly resort also offers a casino, spa services, and tour/ticket assistance. Parking is available onsite for a surcharge.

Embassy Suites by Hilton San Juan Hotel & Casino has designated areas for smoking.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Covered parking
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Covered parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Outdoor pool
  • Valet parking (surcharge)
  • Computer station
  • Conference space size (meters) - 1115
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 313
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Casino
  • Barbecue grill(s)
  • Couples/private dining
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1996
  • Coffee shop or café
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Free wired Internet
  • Number of slot machines - 114
  • Number of gaming tables - 6
  • Number of VIP gaming rooms - 1
  • Bingo
  • Children's pool
  • Casino floor size square feet - 650
  • Casino floor size square meters - 60
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour business center
  • Conference space size (feet) - 12000
  • Fully fenced
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Vending machine
  • Spa tub
  • Beach towels
  • Television in common areas
  • 24-hour fitness facilities
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Free weekday newspaper
  • Microwave
  • Blackout drapes/curtains
  • In-room massage available
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Linens provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM.

El Patio - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Eterie - Onsite coffee shop. Open daily.

Coqui Pool Bar - This poolside bar serves lunch only. Open daily.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Playground on site
  • Jet skiing nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

gap period enforced between guest stays 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Beach towels
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: USD 19.00 per night
  • Covered valet parking fee: USD 24.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Embassy Suites Hotel & Casino
  • Embassy Suites Hotel & Casino San Juan
  • Embassy Suites San Juan
  • Embassy Suites Hilton San Juan Hotel & Casino Carolina
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  • Embassy Suites Hilton Casino
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  • Embassy Suite San Juan Puerto Rico
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  • Embassy Suites San Juan Hotel Isla Verde
  • Embassy Suites Carolina
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  • Embassy Suites by Hilton San Juan Hotel & Casino Carolina
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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

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