Compare Casino Resorts & Hotels in Rancho Mirage

"1. They overcharged by a serious amount for Coachella. It was one of the worst stays ever. 2. They do not supply you with shampoo unless you ask for it and at that, it comes in a ketchup like packet. 3. The room was dirty and furniture damaged. 4. The lights would go out periodically and sometimes not come back on. 5. The sink would back up and the tub. Their drainage is horrible. 6. You can hear absolutely everything outside, which makes it hard to sleep. 7. Do not stay here for the love of god. "

"The staff was very friendly. Great set pf amenities for the price and type of hotel. And breakfast is as included. Location was also in walking distance of many other things. Would stay here again"

"I regret to say that my experience at this hotel was highly unsatisfactory. The carpets throughout the property emitted a persistent and unpleasant odor, which significantly impacted the overall comfort of my stay. Additionally, the lack of water service during my visit was both inconvenient and unacceptable. While I did encounter two staff members who were courteous and helpful, the majority of the team appeared disengaged and unresponsive to guest needs."

"This place needs a make over and some! This is a 3 star hotel with 5 star prices - find somewhere else! We had an end unit with and the room had black out curtains - great for a good nights sleep… oh, but there’s another window that has a blind that lets the sun in at sunrise — go figure?! The bathroom is small and poorly appointed. Check in was terrible and slow - not enough staff on, even though they knew it would be busy. The adult pool is situated just below a nice patio that serves breakfast and brunch to all customers - those that could stand heavy house and trance blasting at 10+ would be the ones that are and stayed I guess. Paying this much for a room is daylight robbery. Very unhappy customer "

"Really nice place to stay, the community is gated and very peaceful and quiet. The golf cart was a fun perk of our stay. The hosts responded very promptly and gave clear instructions. Great for Coachella, it’s a 9 min walk from the Omni rancho shuttle stop and a nice retreat after a busy day. "

"Great staff"