Compare Luxury Hotels in Vietnam

"Excellent location, wonderful rooms and amenities. The heritage building is truly divine, like an oasis in Hanoi. Staff service was good but sometimes mixed quality "

"Hotel was in a great, central location close to food and shops. Staff were polite, hotel lobby had live music being played on the piano. Room was clean and spacious but all these positives notes were somewhat ruined by absence of hot water. Tried to run the shower for 15 mins and water was barely lukewarm. I only stayed 1 night, but for a 5 star they should not have this issue. "

"Very clean room, attentive staff/ shops nearby/excellent location in the heart of The Old Quarters. We came back here 3 times. They took VERY good care of us. 10/10"

"The mountain view was exceptional our TV sound was very muffled and the heat a/c was a little finicky. But overal i can't say enough about the staff they were excellent and always there to help. Breafast was a great way to start the day and was very filling"

"We had a wonderful stay at this hotel. The hotel itself is beautifully decorated and very well maintained. The staff were amazing throughout our stay – always polite, friendly, and willing to help. A special thank you to Nam, the duty manager, who was fantastic in helping resolve a small issue for us. His professionalism and kindness really stood out. When we checked into our room we were greeted with a lovely complimentary tray of fresh fruit and coconut.drinks, which was a very thoughtful touch. The rooms were clean, tidy, and comfortable with daily complimentary water. Breakfast was excellent with a well-organised buffet and plenty of choice for everyone. The pool area can be a little shady and there are limited sunbeds, although this appears to be due to local government regulations rather than the hotel itself. The beach is beautiful and the hotel provides sunbeds for guests, but it’s best to go early as there are only a limited number available. Strategically located near plenty of shops, eateries and a must visit to the night market- about 10 mins walk. Overall, we had a fantastic stay and would definitely recommend this hotel. The staff, cleanliness, and service really made the experience special. Note - if staying in beachfront room be prepared for the nightly music from the Sailing Club across the street - you'll be part of the party."

"Front desk staff were exhausted at times due to some of the counterproductive hotel policies which means everyone has to check in twice as they are not allowed to check anyone in before 3pm. They were apologetic and polite but many other customers seemed frustrated and it also meant There was always a constant queue and they didn’t seem to have many breaks as it was always the same front desk staff during our stay. Pros: they offer a 10% discount on your vin tickets. The bar staff are wonderful, friendly and make a great cocktail! We really recommend and enjoyed our conversations. (The food wasn’t great. Night caps only!) Cons: I suggest you use your check in day to arrive early and buy your vinwonders or safari ticket on day of arrival as on day of departure (even if it’s early in the morning) they won’t provide you with the 10% discount they offer which we had purchased before. We didn’t want to do the two parks in the same day (the safari isn’t feasible for most people unless you buy fast passes) and it closes at 4pm. They really have to be done on two separate days. The breakfast buffet was very hectic and unenjoyable. A lot of people pushing to get food an tea (there is usually a second buffet in the back of the area) and suggest you go for that one unless it’s close to the end of the buffet time. They are missing hot tea refills and milk so that is difficult if you need your morning caffeine. I wouldn’t book more than two days at this resort. "