My stay at the hotel was beyond wonderful, it was at the perfect location, close to the lake, shopping, tour pickups, and the night market area. I went as a solo traveler and saftey is always my number one priority, the staff was super helpful in helping me understand which areas of Hanoi to go to, best recommendations, and making me feel comfortable in the stay. The room was so spacious and clean, I booked with the window inside the hallway, and it was so quiet, you couldn't hear the traffic at all. I really recommend doing a spa at the top floor, you will feel super relaxed in your stay. The buffet options are also super varied and have great dietary options for everyone. Muy bonito el hotel, me encanto acá vuelvo de nuevo!