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Aparthotel

Elegant Suites Westlake

5.0 star property

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Photo gallery for Elegant Suites Westlake

Outdoor pool
Premium Apartment, 1 Bedroom, Garden View | Premium bedding, minibar, in-room safe, desk
Exterior
Meeting facility
Business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $77
$72 nightly
$77 total
Total with taxes and fees
Jun 22 - Jun 23

Explore the area

View in a map
10B Dang Thai Mai Street, Tay Ho District, Hanoi
  • Place, West Lake
    ‪5 min walk‬
  • Place, Syrena Shopping Center
    ‪8 min walk‬
  • Place, Ho Tay Water Park
    ‪13 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, City View

Premium bedding, minibar, in-room safe, desk

Studio, City View

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 1324 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Premium Apartment, 1 Bedroom, Garden View

Premium Apartment, 1 Bedroom, Garden View | Premium bedding, minibar, in-room safe, desk

Premium Apartment, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 3 Bedrooms, Garden View

In-room dining

Apartment, 3 Bedrooms, Garden View

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

2 restaurants; breakfast, lunch, dinner, and brunch served
Diamond Westlake Suites
Tay Ho
  • Pool
  • Kitchen
  • Washer
  • Dryer
4.6 out of 5, Wonderful, 515 reviews
$63 nightly
The price is $68
Jul 2 - Jul 3
Total with taxes and fees
Diamond Westlake Suites

About the neighborhood

Hanoi

Located in Hanoi (Tay Ho), Elegant Suites Westlake is within a 10-minute walk of West Lake and Syrena Shopping Center. .This luxury aparthotel is 1.9 mi (3.1 km) from Tran Quoc Pagoda and 2.7 mi (4.4 km) from Presidential Palace.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 5 min walk - 0.3 miles
  • Syrena Shopping Center - 8 min walk - 0.5 miles
  • Trinh Cong Son Walking Street - 7 min drive - 1.6 miles
  • Lotte Mall Tay Ho - 9 min drive - 2.3 miles
  • Ho Tay Water Park - 13 min drive - 2.3 miles

Getting around

  • Hanoi Long Bien Station - 12 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 29 min drive

Restaurants

  • ‪Bahn Mi Belly - ‬2 min walk
  • ‪Habib - ‬6 min walk
  • ‪Milk & Honey - ‬6 min walk
  • ‪Maii Bistro - ‬5 min walk
  • ‪Hanoi Sandwich House - ‬5 min walk

About this property

Elegant Suites Westlake

Elegant Suites Westlake offers 135 accommodations with washers/dryers and DVD players. Accommodations offer separate dining areas. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the aparthotel include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elegant Spa has 1 treatment room. Services include Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 135 guestrooms featuring minibars and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride on the complimentary shuttle, which operates within 5 km.
Satisfy your appetite for lunch or dinner at the aparthotel's restaurant, Camellia, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Camellia - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot tub
  • Reflexology
  • Sauna
  • Thai massages
  • Treatment room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (surcharge)

Family friendly

  • Children's pool
  • Free crib
  • Playground

Restaurants on site

  • Camellia

Food and drink

  • Electric kettle
  • Espresso maker
  • Paper towels

Dining

  • 2 bars/lounges
  • A restaurant
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: USD 50 per night

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Conference center
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a business district
  • On a lake

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 135 units
  • 16 floors
  • Banquet hall
  • Built in 2013
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Elegant Suites Westlake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 464 out of 695 reviews
Rating 8 - Good. 169 out of 695 reviews
Rating 6 - Okay. 43 out of 695 reviews
Rating 4 - Poor. 10 out of 695 reviews
Rating 2 - Terrible. 9 out of 695 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hao Anh

Liked: Cleanliness, check-in, communication, listing accuracy
Good property and place to stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kemi

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room, great quality service & the food at the restaurant was unreal
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, check-in, communication, listing accuracy
Even better than expected! Great room and excellent staff. Wonderful location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Arun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious room, very comfortable bed. Excellent breakfast, very courteous staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

daniel

Liked: Cleanliness, amenities, communication
very clean and staff is very polite
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, check-in, listing accuracy
Great aparthotel in good location close to nice restaurants, shops and bars. Room really spacious, massage best I have ever had anywhere in the world. Staff really attentive and super helpful in reception and restaurant. Only disappointed with pool being closed for re-grouting and was not made aware of this until we arrived. I would definitely stay there again if I went back to Vietnam.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

SHUXIN

Liked: Cleanliness, check-in, communication, listing accuracy
I have a free upgrade when check-in, getting a suite room! That's really nice, I wish I could stay for another two nights. The room is huge, the bed is soft. The staff are helpful.
Kitchen
Bedroom
Restaurant
Lobby
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jaesun Kim Carl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay. Well looked after by Adam.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Quoc-Anh

Liked: Cleanliness, room comfort, communication
Clean room, nice premise and good breakfast
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Place to Stay, Great Staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Atif

Liked: Cleanliness, check-in, communication, listing accuracy
Good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was fantastic the staff are amazing and the hotel is beautiful
Stayed 1 night in Nov 2025
Verified

8/10 Good

Yong Min

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything good.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Stefan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable rooms. Large living room and kitchen and 2 nice bathrooms. Friendly and helpful front desk staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, communication
Clean room, great staff, lovely room and spacious. Not too far from the old town and easy to get to from the airport. Will defiantly want to stay again. GREAT morning breakfast too!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lithesh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were extremely helpful and accommodating. The room itself was very clean and well maintained with adequate ammenties.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a very nice stay at Elegant Suites Westlake. It’s a clean , well maintenance hotel with impressive breakfast. Kevin, Adam and all the rest of the staff were friendly, helpful and professional. I highly recommend this hotel to anyone who wants to stay in Westlake area in Hanoi.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities, communication
Helpful staff spacious rooms
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Myrla

Liked: Cleanliness, amenities, communication
Gorgeous and spacious room! If you’re looking for a long stay, it has a kitchen, two full bathrooms, dining room, kitchen, washer, balcony! Wow. The breakfast was Amazing as well. Highly recommend if you’re coming to Hanoi and don’t want to stay in the city, close enough to get a grab taxi and super affordable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sota

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice n clean with a big swimming pool
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, communication
Our room was spotless and done everyday. The whole hotel was clean and well maintained. All of the staff was amazing. The breakfast in the restaurant was one of the best we’ve ever had and we appreciated being able to have guests (our kids) join us. The restaurant staff - from servers to the chef’s all did a great job. I wish I had individual names to give. And the reception staff - Giang, Nam, Dat, and the others were always friendly and helpful. Next time we Come to Hanoi (to visit our kids) we will definitely choose Elegant Suites Westland.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Yes restaurants near
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff, great customer service
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jeanne

Great place. Large rooms and beautiful facilities.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lloyd H

Liked: Cleanliness, room comfort, communication
Room was clean and staff great. Adam was very helpful and friendly. Helped us with bookings, taxi, …
Stayed 1 night in Oct 2025