Compare Hotels with a Lazy River in Puerto Rico

"View from room was outstanding! Staff were very friendly. Housekeeping was meh. Bathroom was not cleaned during stay. Toilet paper not refilled. Sheets on bed were pulled up but pillows were left as we left them, not fluffed/straightened. Outlets on walls did not hold plugs securely, only able to charge phones using half of the outlets in the room. Restaurants were overall very nice, good food. Boat ride to island was nice, but a little rough, so bring dramamine, etc if prone to motion sickness. Pools were lovely. There was always enough room to find a shaded spot, both at the pools and on the island. Likewise, towels were in abundant supply. Overall, it is a beautiful property, but could improve a bit in the areas of housekeeping and infrastructure. They offer the ability to fill water bottles at various locations. One of the filter indicators we noticed was red, told the front desk. 5 days later it is still red. No bueno. While they offered a few activities and a play area for kids, if this area was enhanced (perhaps an activity coordinator)they could become a family destination of choice."

"Needs a few upgrades not what i expected "

"Excellent property. Water rough on that area of condado beach but still beatiful and well appointed"

"Everything was clean , there were enough pool chairs, room was very nice. We thought another restaurant inside and another bar inside would be nice. "

"We enjoyed the pool, and the ocean view"

"Really nice, we loved it"