AC Hotel by Marriott San Juan Condado

4.0 star property

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Photo gallery for AC Hotel by Marriott San Juan Condado

Property amenity
Outdoor pool
View from property
Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes
Rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$323
$296 nightly
$323 total
Total with taxes and fees
Apr 13 - Apr 14

Explore the area

View in a map
1369 Ashford Avenue, San Juan, 00907
  • Place, Atlantic Beach
    ‪7 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪9 min walk‬
  • Place, Condado Beach
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(153 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(65 reviews)
  • City view
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed with Sofa bed, Balcony

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View

7.6 out of 10
Good
(7 reviews)
  • Partial ocean view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Hearing Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

San Juan

With a stay at AC Hotel by Marriott San Juan Condado in San Juan (Condado), you'll be a 5-minute drive from Pan American Pier and 5 minutes from Puerto Rico Convention Center. .This hotel is 1 mi (1.7 km) from Condado Beach and 2.8 mi (4.5 km) from Port of San Juan.

What's nearby

  • Atlantic Beach - 7 min walk - 0.4 miles
  • Plaza del Mercado - 8 min walk - 0.5 miles
  • Casino del Mar at La Concha Resort - 9 min walk - 0.5 miles
  • Museo de Arte de Puerto Rico - 9 min walk - 0.5 miles
  • Condado Beach - 3 min drive - 1.1 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 25 min drive

Restaurants

  • ‪Cocina Abierta - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Red Coral Lounge - ‬4 min walk
  • ‪Tijuana's Bar & Grill - ‬2 min walk
  • ‪Buns Burger Shop - ‬4 min walk

About this property

AC Hotel by Marriott San Juan Condado

AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms featuring refrigerators and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
For lunch or dinner, stop by La Bodeguita De Manolo, a restaurant that specializes in Spanish cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in San Juan? This hotel has 3195 square feet (297 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open daily.
AC Kitchen - This buffet restaurant serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties of 350 USD.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 690 out of 1218 reviews
Rating 8 - Good. 248 out of 1218 reviews
Rating 6 - Okay. 153 out of 1218 reviews
Rating 4 - Poor. 63 out of 1218 reviews
Rating 2 - Terrible. 64 out of 1218 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

George

Stayed 1 night in Dec 2025

10/10 Excellent

Jeanise Corlette

Liked: Cleanliness, amenities, property conditions & facilities
This was our 2nd Stay with the Hotel. An it was marvelous the things that brought us back were still the same. The Beds are absolutely thee Best feature along with the Balcony views and vacation peace. It’s also perfectly centered with the entire Strip In condado. 15 minute walk to the night light in La placita an 20 min ride to old San Juan.
Stayed 4 nights in Dec 2025

2/10 Terrible

Jose

Stayed 2 nights in Dec 2025

10/10 Excellent

Sierra

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

6/10 Okay

ANNA, landover

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast cost $49.95 per person, their is a chatge on check in $396.00 wasnt prepared for that. Charge of $45 per day destination fee. Food is very average, eat in the area. Phones dont work and i paid for king bed and got a queen, the feont desk didnt nothing to resolve it
Stayed 4 nights in Dec 2025

8/10 Good

Mykia

Traveled with partner
Liked: Staff & service, amenities
Property needs some updates, but overall not a bad place to stay
Stayed 3 nights in Dec 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Balcony door lock not working
Stayed 1 night in Dec 2025

8/10 Good

Robert V

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very responsive there was hair in the shower when we checked in I called down with in ten mins someone was at the door to re-clean the bathroom
Stayed 4 nights in Dec 2025

6/10 Okay

Amiya

Traveled with group
Liked: Cleanliness, amenities
The room was OK, but the sink was in the middle and the way the mirror was positioned was extremely inconvenient. The lighting was also pretty poor. As for the staff they could’ve been more helpful, every time we ask them a question they couldn’t really answer it. maybe it’s because I stayed at the Marriott resort last time, but this is definitely a step down. However a decent hotel with a very convenient location. They also had a few complementary things like bikes we were able to use for eight hours so I would say we got our moneys worth. Just be mindful that our room was a bit interesting and the staff weren’t very helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

CHICHEBEM

Traveled with group
Liked: Cleanliness, staff & service, amenities
We loved the room, was spacious and the balcony was night. The only complaint is the lighting. We were 2 young women who wanted to take those cute pics but couldn't, needs better lighting!!!! but 10/10, will be coming back again.
Stayed 5 nights in Nov 2025

6/10 Okay

Ruby

The location is good. The lighting in the room was awful. The cleaning services were good. The hotel was nice and staff were helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Amir

Stayed 1 night in Nov 2025

10/10 Excellent

Amir

Stayed 1 night in Nov 2025

4/10 Poor

Ziyue

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing about this place is that its close to everything. everything else sucks. the chair was full of dust, we almost got hit by a light bar going into the elevator. the room smells really bad. Would not come here again
Stayed 3 nights in Nov 2025

8/10 Good

Jahnyia

Stayed 3 nights in Nov 2025

10/10 Excellent

Indira

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and thoughtful staff. The the roof top Restaurant was really good truly recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Radames

Liked: Cleanliness, staff & service, amenities
Very good in general. The elevator situation was a bit frustrating though. Staff was super friendly and the penthouse bartenders were awesome. Would go again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very nice suite.
Stayed 2 nights in Nov 2025

4/10 Poor

COLIN

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
This place feels a bit like a motel masquerading as a Marriott. When we arrived at 9 PM after travelling for twelve hours we were told that they had run out of king beds and that they’d be putting us in a room with two queens instead. The guy who greeted us seemed to think we’d be perfectly fine with this since we were two men (i.e. myself and my husband). When I informed him that I had quite specifically booked a king and was not at all fine with failing to receive what I was paying a fairly significant sum for over the course of our four day stay, he looked confused and asked if there was someone else staying with us? I informed him that it would just be the two of us. Only then did he suddenly manage to find in the hotel’s inventory the king room I had actually reserved. Beyond this very disconcerting introduction to the property, I found many of the furnishings to be worn, the design of the rooms less than ideal (e.g. putting the washbasin and mirror in the room made it impossible to do anything in the morning), and the “destination fee” an exorbitant attempt at upselling. The pool area was okay. But other than that I found very little about this hotel that was worth the hefty price I paid.
Stayed 4 nights in Nov 2025

2/10 Terrible

Ola

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bad service Overrr priced No view Under staffed Away from everything The whole experience was just horrible
Stayed 3 nights in Nov 2025

10/10 Excellent

Wanna

Stayed 2 nights in May 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025