Compare Hotels with Room Service in Desert Hot Springs

"Lots of potential but needs serious updates. The mold on the bathroom ceiling was painted over, but needed a re-do. With that said, staff was nice as could be and we enjoyed the hot pools at the end of each day."

"Nice spa but needs some cosmetic surgery. Looked a little dated. For the price could’ve gone to a fresher spa. Otherwise everything was great. One small peeve was the overpriced margarita at the outside bar. $19 is ridiculous. Other than these small personal issues, great hotel, great location, great stay."

"Highly recommend a stay here. It feels like you have stepped back in time. The decor, the fruit trees and smell of jasmine flowers made it very nostalgic and memorable. "

"Great location, multiple nice pools, spacious rooms, great gym, fun restaurant. "

"Room was fine. In a terrible area, and there is no one to check you in. You call a number on the door and talk to someone off site, who asks for your credit number over the phone. It was very weird. They give you a code to a lockbox (which is hidden) to get your room key.The property is in a terrible area and I did not feel safe. No room service and no one to ask. Do not book this place ! "

"Unfortunately, the pool hours changed and we weren't able to enjoy the facilities as expected. Definitely recommend updating the details for your property/website this way the guests know what to really expect...."