Compare Hotels with Suites in Coconut Grove

"It's in a great location, and the staff was very accommodating for some of the requests we made. Also, our room had a view of the bay, which was a big plus "

"Very noisy, you can hear everything on the street, fridge makes random noises, ac very loud every time it starts. Sliding door would not lock neither would main deadbolt. Reported but never fixed"

"gret spot"

"Great"

"Great location in Coconut Grove near many good restaurant options. The problem with this hotel is the front desk staff. Terrible treatment of customers. Only one person working during check in / check out. There was a line of 15 to check out. Tried to gently ask the person at the desk if anyone could help and she snapped at me that she "was alone" as though it were my fault (meanwhile there was what seemed to be a manager in the office nearby who did not jump in to help). She refused to print me a receipt saying it was through Expedia. I always book through Expedia and no hotel has ever denied me a receipt. Particularly since I needed the receipt for the incidentals which is directly with hotel. Overall very unprofessional front desk staff. Loved the hotel, it's unfortunate that they don't have a better trained and more customer friendly front desk staff. "

"Clean nice staff "