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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Room, 3 Bedrooms, Oceanfront
Room with view
2 Queen Beds, 1 Double Sofa Bed and 2 King Beds
(Extra beds available: Crib)
Room sleeps 10 guests
(up to 8 children)
Select dates to see price
Other room types
Room, 2 Bedrooms, Ocean View
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 6 guests
(up to 6 children)
Select dates to see price
Presidential Room, 3 Bedrooms, Oceanfront
Room with view
1 Double Sofa Bed, 2 King Beds and 2 Queen Beds
(Extra beds available: Crib)
Room sleeps 10 guests
(up to 8 children)
Select dates to see price
1 Bedroom Oceanview Resort Residences
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Presidential Room, 2 Bedrooms, Oceanfront
Room with view
1 King Bed, 1 Double Sofa Bed and 2 Queen Beds
(Extra beds available: Crib)
Room sleeps 6 guests
(up to 6 children)
Select dates to see price
Junior Suite
Room with view
646 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
1 Bedroom Partial Oceanview Resort Residences
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury resort on the beach, with 2 outdoor swimming pools

Popular property highlights

Free WiFi
Pets allowed
24-hour business center
24-hour front desk
Multilingual staff

When you stay at The Fives Oceanfront Hotel in Puerto Morelos, you'll be on the beach, just steps from Arrecife de Puerto Morelos National Park and 11 minutes by foot from Ojo de Agua Beach. This luxury resort is 0.7 mi (1.2 km) from Puerto Morelos Town Square and 0.7 mi (1.2 km) from Puerto Morelos Reef.

Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and Smart televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and wedding services.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Al Mare, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at The Fives Oceanfront Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment
Land activities

  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Yoga

Not included

  • Childcare
  • Spa/beauty facilities and services

  • Childcare not included
  • Spa/beauty facilities and services not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Fitness facilities included

Hotel Amenities

Some rates at The Fives Oceanfront Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At The Fives Oceanfront Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a spa tub, a sauna, and a fitness center. Complimentary uncovered self parking and uncovered valet parking are available on site.

The Fives Oceanfront Hotel has designated areas for smoking.

  • Daily
  • Number of outdoor pools - 2
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Beach club on site (surcharge)
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Uncovered parking
  • Free self parking
  • Secured parking
  • Free valet parking
  • Luggage storage
  • Free continental breakfast
  • Concierge services
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 93
  • Number of floors - 6
  • Lifeguard on site
  • Tile flooring in public areas
  • Couples/private dining
  • Area rugs in public areas
  • Rooftop terrace
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Wine release events
  • Full-service spa
  • Number of beach bars - 1
  • Beach umbrellas
  • Free breakfast
  • Spa treatment room(s)
  • Beach cabanas (surcharge)
  • Tours/ticket assistance
  • Year Built - 2019
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Number of restaurants - 3
  • Beach towels
  • Wedding services
  • Multilingual staff
  • Outdoor furniture
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

The Fives Oceanfront Hotel offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • In-room childcare (surcharge)
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • WiFi (surcharge)
  • TV size: 40
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 5
  • Champagne service
  • Window screens
  • Laptop-friendly workspace
  • Wardrobe or closet
  • WiFi speed 25+ Mbps
  • Tile flooring in room

Where to Eat

A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.

Al Mare - This beachfront theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

K iin Rooftop - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.

Romarley Beach House - This restaurant specializes in Caribbean cuisine. Open daily.

Romarley Pool Bar - This bar is located by the pool. Open daily.

Manglar Lobby Bar - Onsite bar. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Free bicycles on site
  • Water skiing nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Swimming nearby

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 100
  • Christmas Day (25 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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