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Grand Residences Riviera Cancún All Inclusive

Property class: 5 and above

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3 outdoor pools, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
$462
$386 nightly
$462 total
Total with taxes and fees
May 8 - May 9

Explore the area

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Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪7 min drive‬
  • Place, Puerto Morelos Town Square
    ‪8 min drive‬
  • Place, Ojo de Agua Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

9.0 out of 10
Wonderful
(20 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Bed

Junior Suite King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite King Bed

9.8 out of 10
Exceptional
(41 reviews)
  • Resort view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Master Suite

Premium bedding, minibar, in-room safe, desk

Master Suite

9.6 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 1421 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite Beachfront

Junior Suite Beachfront | Premium bedding, minibar, in-room safe, desk

Junior Suite Beachfront

9.8 out of 10
Exceptional
(10 reviews)
  • Beach view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for One Bedroom Master Suite Beachfront

Premium bedding, minibar, in-room safe, desk

One Bedroom Master Suite Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 1421 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

  • Resort view
  • 2401 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms, Beach View

47-inch plasma TV with cable channels, TV, DVD player

Family Suite, 2 Bedrooms, Beach View

  • Beach view
  • 2401 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms

  • Resort view
  • 3025 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Beach View

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms, Beach View

  • Beach view
  • 3025 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool | Terrace/patio

Suite, 1 Bedroom, Private Pool

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 3134 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

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About the neighborhood

Puerto Morelos

When you stay at Grand Residences Riviera Cancún All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive hotel is 14.3 mi (22.9 km) from Maroma Beach and 14.5 mi (23.4 km) from Moon Palace Golf Club.

What's nearby

  • Arrecife de Puerto Morelos National Park - 7 min drive - 2.5 miles
  • Puerto Morelos Town Square - 8 min drive - 2.9 miles
  • Ojo de Agua Beach - 8 min drive - 2.9 miles
  • Puerto Morelos Artists’ Cooperative - 8 min drive - 2.9 miles
  • San Jose Catholic Parish - 8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Ile De France - ‬2 min drive
  • ‪Aromas - ‬2 min drive
  • ‪Arrecife Restaurant - ‬16 min walk
  • ‪A'akat - ‬19 min walk
  • ‪Swim Beach Bar - ‬10 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private hot tubs and DVD players. Rooms open to furnished balconies. Beds feature premium bedding. 47-inch plasma televisions come with cable channels. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Treat yourself to a stay in one of the 144 guestrooms, featuring indoor private hot tubs and plasma televisions. Rooms have private furnished balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at El Faro Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Puerto Morelos? This hotel has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine.
24-hour room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 754 out of 1003 reviews
Rating 8 - Good. 136 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohsen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Jan 2026

10/10 Excellent

Lucero

Stayed 4 nights in Jan 2026

6/10 Okay

Jacob

Stayed 7 nights in Jan 2026

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and the resort is very well maintained. Every aspect of our stay was wonderful!
Stayed 10 nights in Jan 2026

8/10 Good

Karen Renee, Sheridan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Been to GR many times over the last several years and have thoroughly enjoyed each stay. This past visit (Jan 2026 for one week) was still nice but we did notice some changes that were disappointing. Food quality was not as good. With only two main restaurants one (El Faro) seemed tasked with primarily fulfilling the theme nights which, unfortunately, limited access to their main menu options. On our last evening (a Tuesday) we went to Flor de Canela hoping to select off THEIR menu but alas, it was Taco night. Food was another buffet (so-so) but the craziest part of the evening was that they had a mariachi band that went from table to table and of course, hoping for a tip (guilt trip for the diner). Now, some may like that and those who don’t can always say no thanks and they will move on but the music was SO loud it made conversation impossible. Service, all round, was fabulous and rooms and common spaces were clean. Room service was still timely and tasty with many options. Did notice they have done away with the cute little toys provided daily at turn down. Although there is still much to be enjoyed at GR I believe we will look at other options in the future considering the cost.
Stayed 7 nights in Jan 2026

10/10 Excellent

Wayne, Westwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Extremely friendly and accommodating. The resort is kept spotless. Beautiful area.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kimby

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing! Friendly, helpful staff - pristine lodgings - fantastic food - couldn't ask for a nicer place!
Stayed 4 nights in Jan 2026

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities
The room and staff were nice. The beds were entirely to hard and so uncomfortable!! The pillows weren't good neither. This hotel caters to 60 year old and older guest. So if you are in your 40s and 50s this won't be a good choice. No fun activities on site. They offered bingo, chess, blackjack ect. No good music, pool volleyball, or karaoke for younger guest 50 and under.
Stayed 5 nights in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Love the place!
Stayed 10 nights in Jan 2026

10/10 Excellent

Jungwon

Stayed 6 nights in Jan 2026

10/10 Excellent

Louis S

Liked: Cleanliness, staff & service, amenities
Nice room and great staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

patrice

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautifull resort
Stayed 5 nights in Jan 2026

10/10 Excellent

Gabriel, Gahanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd trip here for a reason. Staff is amazing. If you are looking to just relax for 3-5-7 days then this is heaven on earth. If you are looking to ho shopping everyday or “explore” the town you may be disappointed (even though golf/town/shopping are only a short Uber ride away). Laid back as can be with the greatest service team i have ever been around I have traveled for work for 20 years and put them on par with any Waldorf or Ritz property in terms of service excellence. Never a huge line anywhere…including pool bar. Cant wait to go back. Truly an exceptional experience every time.
Plenty of room at the pool bar
Heavenly indeed
Xmas bear
Stayed 7 nights in Dec 2025

10/10 Excellent

Madison

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was really nice. I traveled with my young children alone, and felt safe and secure. All the staff were super friendly. Its small enough to be able to have eyes on your kiddos at all time, and but big enough to always have plenty of space to swim and play. The food was okay.. The spa was amazing. Kids club is great. Overall, a great place.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ji yong, Lawrence Township

Stayed 3 nights in Dec 2025

2/10 Terrible

Farshad

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Every room available was facing a construction site.
Stayed 5 nights in Dec 2025

10/10 Excellent

Amit

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Arielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I brought our kids, 9 months and almost 3, for a 5-night stay, and it was everything we could have asked for and more. The food and drinks were incredible (the Valladolid Eggs on the room service menu are OUT OF THIS WORLD), we were thrilled with the service, and our private pool on our main floor suite was perfect for our needs. We feel like we got so much bang for our buck here and are already planning to return with extended family. Thank you for a wonderful stay!
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best quality food at an all-inclusive that I have experienced. Also, good quality / premium alcohol selection and cocktails included. Service was uniformly excellent, friendly and efficient. Not a large resort, priced a bit more, beach area was Ok. excellent snorkelling nearby at Puerto Morales. Appreciated the quality experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Anubhav

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beach and the pool and the rooms were good. Food variety can be improved.
Stayed 5 nights in Dec 2025

10/10 Excellent

Diane Phuong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and quiet, nice view, superb service.
Stayed 3 nights in Dec 2025

10/10 Excellent

Armstrong

Stayed 3 nights in Dec 2025

10/10 Excellent

Timothy

Stayed 7 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Food was amazing, fantastic service. Loved the quiet feel and great amenities. Rooms were very clean and upscale. Gorgeous view and beach and pool access
Stayed 4 nights in Dec 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great pool service, very family friendly. We Suggest to make dinner and pool/beach seat reservations each morning.
Stayed 3 nights in Dec 2025