Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Beach
Lobby
Poolside bar
Property entrance
2 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
$493
$404 nightly
$493 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

Junior Suite

9.0 out of 10
Wonderful
(86 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 575 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Family Room

9.2 out of 10
Wonderful
(32 reviews)
  • 575 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

About the neighborhood

Puerto Morelos

With a stay at Ventus Ha at Marina El Cid Spa & Beach Resort in Puerto Morelos, you'll be within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive hotel is 13.3 mi (21.4 km) from Maroma Beach and 13.6 mi (21.9 km) from Moon Palace Golf Club.

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min drive - 0.9 miles
  • Puerto Morelos Town Square - 5 min drive - 1.4 miles
  • Ojo de Agua Beach - 5 min drive - 1.4 miles
  • Puerto Morelos Artists’ Cooperative - 5 min drive - 1.4 miles
  • San Jose Catholic Parish - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪La Alhambra - ‬3 min walk
  • ‪Aromas - ‬1 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Zan-Za Bar - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

All-inclusive hotel with 2 restaurants, near Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 150 air-conditioned rooms featuring free minibar items and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 2 hot tubs, and a fitness center. Additional features at this hotel include concierge services, a hair salon, and wedding services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123011f5cb35

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 762 out of 1181 reviews
Rating 8 - Good. 246 out of 1181 reviews
Rating 6 - Okay. 99 out of 1181 reviews
Rating 4 - Poor. 35 out of 1181 reviews
Rating 2 - Terrible. 39 out of 1181 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Cassandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t use any of the bars for alcohol but the kids ordered endless apple juice and we were always pleased with the service. Our room was regularly cleaned and our fridge was always stocked. We used the room service more than we’d like to admit and it was delicious every time.
Stayed 7 nights in Oct 2025

10/10 Excellent

Alan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Ventus HA for 9 days. Great resort with lots of restaurants, clean rooms and nice pools. Easy to get around three hotels with golf carts service that they provide. The only thing that wasn’t as nice is the beach but for the price and quality of the food I’d say it totally worth it.
Stayed 8 nights in Oct 2025

10/10 Excellent

Alyse Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff is amazing. ALL the restaurants serve great food and each has its own vibe. Delores was our favorite with all the different stations they have. The pools were all great and the big hot tubs felt great to relax in. The adults only bar was very enjoyable. Our child loved the kids club and the kids club staff kept us well informed of the activities for the day.
Stayed 5 nights in Oct 2025

6/10 Okay

Emmanuelle

Traveled with group
Liked: Staff & service
The room smelled like mildew. It was an extremely confusing resort to get around. Poor signage and easy to get lost. The beach smelled like sulfur and the water was not blue. Terrible beach which broke my heart. Lovely pools and bars.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary, McKinney

Stayed 4 nights in Oct 2025

10/10 Excellent

Miridije

Stayed 7 nights in Oct 2025

6/10 Okay

Felica, ASTON

Traveled with family
Liked: Cleanliness, staff & service
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ramez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard working staff, friendly respectful Clean property, food and service excellent
Stayed 14 nights in Oct 2025

10/10 Excellent

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
Stayed 7 nights in Oct 2025

10/10 Excellent

Nicole Angelique Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property as a whole is beautiful! This is the 3rd year that we have been to an El Cid resort and we will continue to do so. The rooms are outstanding and clean. The food is incredible. The staff is amazing and always helpful. You want for nothing while you’re on vacation. Truly a superb experience!
Stayed 7 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2025

6/10 Okay

Linh

Liked: Cleanliness
Stayed 6 nights in Oct 2025

8/10 Good

Mkiva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and well-maintained. The buffet restaurants offer good variety and quality. However, the à la carte restaurants for dinner were disappointing. Staff can be a bit pushy when it comes to tips, but overall, it was a good experience.
Stayed 5 nights in Oct 2025

4/10 Poor

Kaining

Traveled with family and small children, Traveled with family
I wouldn't recommend this place, especially for families with kids. First off, the staff had zero energy and weren't helpful at all. We had to use their shuttle to get anywhere, and we'd be waiting forever. Even when we smiled and said hello, they wouldn't really care, they'd just come up with, "What do you want?" And it was an all-inclusive resort, but besides the tips, we were still charged these weird, random taxes on top of everything. The food wasn't good, and some of the fruit even smelled off. The worst part was our room was full of bugs and mosquitoes. I'm pretty sure it's because when the housekeeping cleaned, they just left the door wide open to the outside.
Stayed 3 nights in Oct 2025

10/10 Excellent

Minako Vasquez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel to stay for our first all-inclusive trip! There were several food options, staff are all nice and accommodating. We always look forward to the evening activities and shows. The property was clean, quiet, and convenient for drop off and pick up transpos for the airport or excursions.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Muhanad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Oct 2025

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

10/10 Excellent

Precious Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely fantastic stay! The food was great and service was top notch!
Stayed 7 nights in Sep 2025

10/10 Excellent

Jackson

Stayed 3 nights in Sep 2025

10/10 Excellent

Muhanad Matti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services!
Stayed 1 night in Oct 2025

8/10 Good

Dorina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and resort was clean, staff was amazing. The beach was not very good but they kept it clean
Stayed 7 nights in Sep 2025

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 4 nights at Ventus Ha to celebrate our wedding anniversary. This resort was absolutely beautiful. The grounds were pristine and staff friendly and helpful. Will definitely visit again.
Stayed 4 nights in Sep 2025