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Hotel Colonial Cancun

Property class: 3

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Photo gallery for Hotel Colonial Cancun

A circular pool with a small structure in the center, surrounded by lush greenery and a building with a door in the background.
A hotel reception area with a wooden reception desk, a couch, a lamp, a framed painting, and a potted plant.
A courtyard with stone walls, potted plants, and an archway leading to a building with a tiled roof.
A courtyard with a pool, outdoor seating, and lush greenery.
A covered corridor with a central garden area featuring a large tree and a black railing.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
$27 nightly
The current price is $37 total
Total with taxes and fees
Oct 31 - Nov 1

Explore the area

View in a map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪1 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪5 min walk‬
  • Place, Plaza 28
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for ESTANDAR KING

A hotel room with a large bed, a wooden headboard, a bedside lamp, a mirror, and an air conditioning unit.

ESTANDAR KING

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, each with a wooden headboard and red bedspreads. There is a wall-mounted lamp, a bedside table, and an air conditioning unit.

Standard Double Room

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for TRIPLE

A hotel room with three single beds, each with a red bedspread and white pillows.

TRIPLE

  • 180 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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A hallway with intricate carvings, a reception desk, and potted plants.
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The price is $40
Oct 28 - Oct 29
Total with taxes and fees
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About the neighborhood

Cancun

A stay at Hotel Colonial Cancun places you in the heart of Cancun, a short 6-minute drive from Cancun Mall and 12 minutes from Cancun Convention Center. .This hotel is 5.4 mi (8.6 km) from Tortuga Beach and 8.6 mi (13.9 km) from La Isla Shopping Mall.

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 miles
  • Xbalamqué Theater - 3 min walk - 0.2 miles
  • Benito Juarez Municipal Building - 5 min walk - 0.3 miles
  • Mercado 23 - 10 min walk - 0.5 miles
  • Plaza 28 - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Hunter Bar - ‬3 min walk
  • ‪Cheester - ‬3 min walk
  • ‪Restaurante los Alcatraces - ‬2 min walk
  • ‪11:11 Club - ‬3 min walk
  • ‪Quesadillas Tierra del Sol - ‬2 min walk

About this property

Hotel Colonial Cancun

Hotel Colonial Cancun offers 47 air-conditioned accommodations with irons/ironing boards and ceiling fans. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 47 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 002-025-001957/2026

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Hotel Colonial Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 235 out of 638 reviews
Rating 8 - Good. 171 out of 638 reviews
Rating 6 - Okay. 116 out of 638 reviews
Rating 4 - Poor. 49 out of 638 reviews
Rating 2 - Terrible. 67 out of 638 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Clean, nice staff, affordable rates
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptional, very friendly and professional, very nice place to stay in Cancun, walkable, great location !!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beyond
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
After a while the air conditioning became overly efficient and had to ask for blankets. There is no hot water so showers were very brief. Overall a decent stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service
Great area to be a local
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, the location is perfect.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good and clean room. Staff very nice
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good place, clean and close to many options, people very friendly
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Affordable and convenient location. The only issue I had was no water pressure when flushing the toilet.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This it was my third stay at his place, With the exception of your front desk personnel, that seem you replace them with the worst available in the Market ,your hotel in general for the price in the area is the best option, shame, because next time in Cancun I’ll be looking for another option , Gracia
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price you pay, this hotel is a satisfactory option for a single night’s stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely clean hotel , staff so friendly on reception . Our double room had two beds and en suite bathroom . Added bonus of lovely smelling individual shampoo and skin lotion for use. There was air conditioning we used during the day but didn't need it overnight . Very close to "El Parque de las Palapas " that featured last night local children singing and dancing on the huge stage! We will return here now each time we fly into and out of Cancun. 5 mins walk to Cancun bus station for onward travel
Quiet pool area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff .. the place is safe and convenient to really get to know the real community and welcoming people of Cancun
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excelent
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Everything about this place is adequate. Stayed only one night.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff was very helpful and nice
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar
Stayed 8 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Amenities
Very friendly and comfortable
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice place to stay all eating places as close as 1 min walk
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very Polite and Friendly too. Excellent Security, close to all shops Dinning, food places alot. Overall good Price too.
Stayed 1 night in Nov 2024