See all properties

Moon Palace The Grand Cancun - All-inclusive

Property class: 5 and above

Choose dates to view prices

Photo gallery for Moon Palace The Grand Cancun - All-inclusive

A swimming pool with a thatched roof structure, palm trees, and a bar area.
Property video
A beach with lounge chairs and palm trees.
A resort with a water garden, a thatched-roof pavilion, and a wooden bridge.
A hotel room with a large bed, a bathroom, a balcony with a view of the ocean, and a desk with a chair.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Breakfast included
  • Parking included
The current price is $632
$519 nightly
$632 total
Total with taxes and fees
Oct 28 - Oct 29

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500
  • Place, Moon Palace Golf Club
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪14 min walk‬
  • Place, Delfines Beach
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Grand Deluxe Garden View

A hotel room with two beds, a desk, a chair, a dresser, and a large window with a view of greenery.

Grand Deluxe Garden View

8.6 out of 10
Excellent
(124 reviews)
  • Garden view
  • 828 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Swim Up Suite Garden View

A hotel room with two beds, a desk, a chair, a lamp, and a view of a pool.

Grand Swim Up Suite Garden View

  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Presidential Suite

A modern hotel room with a large bed, a bench, a TV, and a view of the ocean.

Grand Presidential Suite

  • Garden view
  • 2497 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Family Suite Garden View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the hotel and greenery.

Grand Family Suite Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 1658 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Honeymoon Suite - King Size Bed

A spacious hotel room with a large bed, a sitting area with a table and chairs, a small desk with a lamp, and a view of a garden through a sliding door.

Grand Honeymoon Suite - King Size Bed

7.6 out of 10
Good
(7 reviews)
  • Garden view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Governor Suite - King Size Bed

A modern hotel room with a large bed, a TV, a dining area, and a view of the outdoors.

Grand Governor Suite - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1625 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

A modern hotel room with a large bed, a desk, a chair, and a view of the outside.

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 828 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Villa Three Bedroom

A hotel room with a large bed, a bathroom, a balcony with a view of the ocean, and a desk with a chair.

Grand Villa Three Bedroom

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Grand Villa Pool Three Bedroom

A swimming pool with lounge chairs, a building with balconies, and palm trees.

Grand Villa Pool Three Bedroom

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Grand Villa Sunset View Three Bedroom

A modern interior with a sofa, coffee table, and a large abstract painting.

Grand Villa Sunset View Three Bedroom

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Grand Villa Four Bedroom

A hotel room with a large bed, a TV, a painting, and a view of the ocean.

Grand Villa Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

View all photos for Grand Villa Pool Four Bedroom

A poolside area with wicker furniture, a pool, and a view of tropical vegetation.

Grand Villa Pool Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

View all photos for Grand Villa Sunset View Four Bedroom

A modern hotel room with a dining area, a bed with a blue and white bedspread, a round coffee table with a flower vase, and a large painting on the wall.

Grand Villa Sunset View Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

Similar properties

A resort with a large swimming pool, beach access, and multiple buildings.
Moon Palace Cancun - All-Inclusive
Cancun
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very good, 3,100 reviews
$350 nightly
The price is $428
Oct 28 - Oct 29
Total with taxes and fees
Moon Palace Cancun - All-Inclusive

About the neighborhood

Cancun

With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 15-minute walk of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
View more Resorts in CancunOpens in a new window

What's nearby

  • Moon Palace Golf Club - 3 min walk - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 14 min walk - 0.8 miles
  • Xoximilco - 6 min drive - 2.9 miles
  • Riviera Cancun Golf Resort - 10 min drive - 3.3 miles
  • Delfines Beach - 25 min drive - 15.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Lobby Bar - ‬19 min walk
  • ‪Lobby Bar - ‬15 min drive
  • ‪Digit Bar - ‬17 min drive
  • Grand Lobby Bar
  • ‪Aroma Café - ‬18 min drive

About this property

Moon Palace The Grand Cancun - All-inclusive

Moon Palace The Grand Cancun - All-inclusive offers 1304 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Treat yourself to a stay in one of the 1304 guestrooms, featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach.
You can enjoy a meal at JC Steakhouse serving the guests of Moon Palace The Grand Cancun - All-inclusive, or stop in at the snack bar/deli. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
JC Steakhouse - This steakhouse serves dinner only. Reservations are required. Open daily.
Tavola - This family restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Casa Mia - This diner specializes in Mexican cuisine and serves dinner only. Open daily.
Habibi - Lebanese Cuisine - This family restaurant serves breakfast, lunch, and dinner. Open select days.
Jade - This diner specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Casa Mia
  • Habibi - Lebanese Cuisine
  • Jade
  • JC Steakhouse
  • Tavola

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-001007/2025

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Moon Palace Grand All Inclusive Cancun
Grand Moon Palace All Inclusive All-inclusive property Cancun
Grand Moon Palace All Inclusive Hotel Cancun
Grand Moon Palace All Inclusive Hotel
Grand Moon Palace All Inclusive Cancun
Grand Moon Palace All Inclusive
Hotel The Grand at Moon Palace - All Inclusive
The Grand at Moon Palace - All Inclusive Cancun
Moon Palace Grand All Inclusive
Hotel The Grand at Moon Palace - All Inclusive Cancun
Cancun The Grand at Moon Palace - All Inclusive Hotel
The Grand at Moon Palace – All Inclusive
The Grand at Moon Palace All Inclusive
Grand Moon Inclusive Cancun

Moon Palace The Grand Cancun - All-inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1358 out of 2180 reviews
Rating 8 - Good. 381 out of 2180 reviews
Rating 6 - Okay. 217 out of 2180 reviews
Rating 4 - Poor. 97 out of 2180 reviews
Rating 2 - Terrible. 127 out of 2180 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Family Vacation
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, family-friendly atmosphere, and excellent amenities.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff and location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is very good. Staff is great. Great Family Vacation.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place. All the kids enjoyed it.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Moon Palace the Grand. The food was amazing! The kids loved the water park. The staff were awesome! Shout out to Ronaldo and the Cusco buffet he was great every time we were there!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling with kids. this is the best place to stay.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing from the beginning to the end. The staff and amenities all great! A place very well recommended
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly property. I love the fact that you can use an app to plan your whole itinerary at the resort. There are a ton of options for activities for all ages. Also the food was great! I would definitely stay here again!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a great size, and the roll-a-way bed was very comfortable. The food was great, and I suggest booking your dinner plans on day 1 as time slots fill up quickly.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable and facilities were super clean. The amenities were top notch and the food options were great! We I’ll absolutely go back.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family- friendly
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is excellent, fun for kids
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for your buck. Restaurants food was top notch. Buffet had a very big variety and wasn’t bad at all. Very clean beach and resort. No complaints at all
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed an amazing time. Our teenage kids loved the arcade, jumping room and cafe. My husband and I appreciated the cleanliness of this resort with the excellent restaurants and entertainment. We will definitely put this on our return list of places to go.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is greattt
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received 5 star service from the moment we stepped out of airport transportation van! Everyone of the staff was so helpful and friendly! The food, drinks, and amenities were great! This is the second time we have been to this resort and it will not be our last! I highly recommend it!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to spend spring vacation for family!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is maintained and the room was clean. Staff very helpful. There’s lots of family activities. Restaurants and snack bars were also very good.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
This hôtel is really nice! The pools need maintenance Out of 6 nights we had 3 cleaning services come Hardest part was the gluten free options.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with even more extras than you would expect, always something to do.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super for kids
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staf, loved the hotel, but the watar park was not the best, 1 of the slides were close, i have seen better water parks in others hotels.
Stayed 5 nights in Jul 2026