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Moon Palace The Grand Cancun - All-inclusive

Property class: 5 and above

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Photo gallery for Moon Palace The Grand Cancun - All-inclusive

A bathroom with a double sink, two large mirrors, and a towel rack.
Property video
A resort with a water garden, a thatched-roof pavilion, and a wooden bridge.
A swimming pool with a thatched roof structure, palm trees, and a bar area.
A modern lobby with a reception desk, seating area, and decorative lighting.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Breakfast included
  • Parking included
The current price is $684
$561 nightly
$684 total
Total with taxes and fees
Oct 1 - Oct 2

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500
  • Place, Moon Palace Golf Club
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪14 min walk‬
  • Place, Delfines Beach
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Grand Deluxe Garden View

A hotel room with two beds, a desk, a chair, a dresser, and a large window with a view of greenery.

Grand Deluxe Garden View

8.6 out of 10
Excellent
(123 reviews)
  • Garden view
  • 828 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Swim Up Suite Garden View

A hotel room with two beds, a desk, a chair, a lamp, and a view of a pool.

Grand Swim Up Suite Garden View

  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Presidential Suite

A modern hotel room with a large bed, a bench, a TV, and a view of the ocean.

Grand Presidential Suite

  • Garden view
  • 2497 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Family Suite Garden View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the hotel and greenery.

Grand Family Suite Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 1658 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Honeymoon Suite - King Size Bed

A spacious hotel room with a large bed, a sitting area with a table and chairs, a small desk with a lamp, and a view of a garden through a sliding door.

Grand Honeymoon Suite - King Size Bed

7.6 out of 10
Good
(7 reviews)
  • Garden view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Governor Suite - King Size Bed

A modern hotel room with a large bed, a TV, a dining area, and a view of the outdoors.

Grand Governor Suite - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1625 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

A modern hotel room with a large bed, a desk, a chair, and a view of the outside.

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 828 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Villa Three Bedroom

A hotel room with a large bed, a bathroom, a balcony with a view of the ocean, and a desk with a chair.

Grand Villa Three Bedroom

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Grand Villa Pool Three Bedroom

A swimming pool with lounge chairs, a building with balconies, and palm trees.

Grand Villa Pool Three Bedroom

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Grand Villa Sunset View Three Bedroom

A modern interior with a sofa, coffee table, and a large abstract painting.

Grand Villa Sunset View Three Bedroom

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Grand Villa Four Bedroom

A hotel room with a large bed, a TV, a painting, and a view of the ocean.

Grand Villa Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

View all photos for Grand Villa Pool Four Bedroom

A poolside area with wicker furniture, a pool, and a view of tropical vegetation.

Grand Villa Pool Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

View all photos for Grand Villa Sunset View Four Bedroom

A modern hotel room with a dining area, a bed with a blue and white bedspread, a round coffee table with a flower vase, and a large painting on the wall.

Grand Villa Sunset View Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

Similar properties

Aerial view
Moon Palace Cancun - All-Inclusive
Cancun
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 3,091 reviews
$336 nightly
The price is $412
Sep 16 - Sep 17
Total with taxes and fees
Moon Palace Cancun - All-Inclusive

About the neighborhood

Cancun

With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 15-minute walk of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
View more Resorts in CancunOpens in a new window

What's nearby

  • Moon Palace Golf Club - 3 min walk - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 14 min walk - 0.8 miles
  • Xoximilco - 6 min drive - 2.9 miles
  • Riviera Cancun Golf Resort - 10 min drive - 3.3 miles
  • Delfines Beach - 27 min drive - 15.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Lobby Bar - ‬19 min walk
  • ‪Lobby Bar - ‬15 min drive
  • ‪Digit Bar - ‬17 min drive
  • Grand Lobby Bar
  • ‪Aroma Café - ‬18 min drive

About this property

Moon Palace The Grand Cancun - All-inclusive

Moon Palace The Grand Cancun - All-inclusive offers 1304 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Treat yourself to a stay in one of the 1304 guestrooms, featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at JC Steakhouse, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
JC Steakhouse - This steakhouse serves dinner only. Reservations are required. Open daily.
Tavola - This family restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Casa Mia - This diner specializes in Mexican cuisine and serves dinner only. Open daily.
Habibi - Lebanese Cuisine - This family restaurant serves breakfast, lunch, and dinner. Open select days.
Jade - This diner specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 5 swim-up bars
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Mia
  • Habibi - Lebanese Cuisine
  • Jade
  • JC Steakhouse
  • Tavola

Things to do

  • 27-hole golf course
  • 4 outdoor tennis courts
  • 9 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Lazy river
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,630 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-001007/2025

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Moon Palace Grand All Inclusive Cancun
Grand Moon Palace All Inclusive All-inclusive property Cancun
Grand Moon Palace All Inclusive Hotel Cancun
Grand Moon Palace All Inclusive Hotel
Grand Moon Palace All Inclusive Cancun
Grand Moon Palace All Inclusive
Hotel The Grand at Moon Palace - All Inclusive
The Grand at Moon Palace - All Inclusive Cancun
Moon Palace Grand All Inclusive
Hotel The Grand at Moon Palace - All Inclusive Cancun
Cancun The Grand at Moon Palace - All Inclusive Hotel
The Grand at Moon Palace – All Inclusive
The Grand at Moon Palace All Inclusive
Grand Moon Inclusive Cancun

Moon Palace The Grand Cancun - All-inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1352 out of 2166 reviews
Rating 8 - Good. 376 out of 2166 reviews
Rating 6 - Okay. 212 out of 2166 reviews
Rating 4 - Poor. 97 out of 2166 reviews
Rating 2 - Terrible. 129 out of 2166 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff and location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Wei Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is excellent, fun for kids
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with even more extras than you would expect, always something to do.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to spend spring vacation for family!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Aksh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort Lots of things to do Tavola and habibi restaurants were too good. Must recommend
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kuldeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort. So much to do and so many restaurants. How many pool and beach was nice. I recommend this place.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and perfect food and location
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and lots to do for all ages
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect family resort there’s so much to do a lot of restaurants to try different kinds of pools and the water park for the kids 10/10. Loved it I hope we can go back in the future.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place with friendly people
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, family friendly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Cinthya stephania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay with kids in Cancun!! Hands down the best resort I have had experience with.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bachir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids. restaurants are amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Maidaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Moon Palace The Grand! There were so many activities for both the kids and adults, which made the trip fun for the whole family. The food was absolutely amazing with so many great options, and the service was excellent from start to finish. Everyone was so friendly and attentive, and they really made our stay special. We can’t wait to come back!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jayson C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great food. Clean resort. Everything you could ask for in a resort.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Aricka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, and the room was clean — a home away from home. The food was great, with plenty of options. My family and I had a wonderful time.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful campus/facilities. Room was very nice and clean. Pools were clean and pool activities staff were excellent.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had a great time
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Great service, food and amenities!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, water park, pools, beach, all inclusive, great variety of high quality restaurants and shows
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Amarendra

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 4 nights in May 2026
Verified review

8/10 Good

Antonio

Great food options, great amenities
Stayed 5 nights in Jan 2026