Compare Hotels on the Lake in Brickell

"When I arrived at the hotel at approximately 9:00 PM, I was informed that my reservation had been canceled by the manager and that no room was available for me. When I originally made the reservation, I specifically selected the option to pay at the property upon arrival. However, I was told that the manager canceled my reservation the day before my arrival because the hotel was unable to charge my credit card two days prior to the scheduled arrival date. Since my reservation clearly indicated that payment would be made at the property, this cancellation was unexpected and left me in a very difficult situation. As a result, I arrived at the hotel only to find that I no longer had a room and was forced to search for alternative accommodations late at night. "

"It was not very clean. Staff not friendly at all. Super loud."

"Everything about this hotel was great. The room and hallways, breakfast area were clean and well maintained. We stayed here before a cruise. The hotel has a shuttle to the cruise terminal for $10 per person. Every person who worked at this hotel was pleasant and courteous. Every person! The breakfast was marvelous, well stocked and delish. Luz worked very hard to keep everything in the breakfast beautiful, kept cleaning and help guests. She was amazing. Friendly guests, an easy walk to restaurants, shopping area, Publix, Starbucks, 7-11. "

"Best gym I’ve ever seen at a hotel and great location"

"Excellent location - close to restaurants, etc. Very clean and modern. Would definitely stay here again."

"Great Staff, Friendly and Helpful, Only Downside was that Swimming Pool was out of service and had to go use the one from a different property that was made available for us to use by the Hotel"