Compare Cheap Hotels in Westend

"Front desk staff were great. The hotel in general is super run down. The rooms too. Not at all like the pictures. Breakfast was a disaster with the room attendant screaming that only one waffle was included. She had no idea that I was there for myself and my child. My child was sitting in the lobby with our belongings to check out. The waffle iron wasn’t in working order and spilled bater all over me, which was made more awful when I was yelled at. This wasn’t my fault, burned me, and left me feeling like a child being berated. We stayed for two nights. In that time, my room key didn’t work SEVEN times. "

"The family suite was perfect for our family of 5. The pull out bed was the most comfortable pull out bed I’ve ever slept on. The bunk bed room with the”secret” door was such a fun touch. Would have liked to see better maintenance - the bathroom wallpaper was peeling and the seam between the bathroom counter and the wall looked like it had been caulked and recaulked half a dozen times."

"Breakfast does not have a good selection, bath tubs are bath fitter over the original tubs. Front desk staff in helpful. Walls are paper thin. If you go there, make sure you go on the fourth floor or you will be up all night."

"Na"

"I actually walked out of the Dennys restaurant as I was not being served. Chop restaurant on the other hand made up for the lack of service with exceptional servi e!"

"The reason we stayed at the hotel was to use the pool for my children. Unfortunately when we checked in. The pool wasn’t working and the staff asked us to use the next door hotel pool. We didn’t want to do that. It meant going outside and walking outside with wet hair. Unfortunately not a good idea with it being winter. That’s the only downside of staying at the pool. We travelled 2 hours away for a mini gateway. Was pretty disappointing not having a pool. "