The front desk staff are very friendly and helpful. The room and hotel itself was very clean. The layout is a little confusing, and if you use mobility aids or have troubles navigating stairs, you do need to do lots of additional walking, which also includes going through the pool atrium, which can be a safety hazard. The fitness room has dumbbells that go up to 40lbs and a good solid cable tower as well as cardio equipment. The pool atrium is very large, and beautiful. It would be beneficial to have more towels, as there were many individuals who were not able to get a towel after swimming due to only a little amount being displayed. The pool was a little on the chilly side, and quite dirty with sand/dirt on the bottom. The pool was a generous size which was appreciated. For parking, there were lots of parking spots to choose from, but the downfall would be the lack of plug ins, which is important to have especially when it comes to colder temperatures. Overall, a good stay, and will be staying again, just in the summer months.