Compare Hotels with Pools in Wesley Chapel

"Beautiful and clean, absolutely a pleasure to stay here"

"Clean, nice staff"

"The airport shuttle was ridiculous. Every time we phoned the hotel they put us on hold or hung up. We had 3 people trying and one was on hold for 45 minutes. I finally called the main office and was put through to the hotel desk. We had our bags at the airport at 3:30 and finally reached someone at the hotel at 4:45!! The room was probably renovated in 1990. Awful. Our sink was blocked and my husband figured out how to fix it because no one showed up when I went to the desk to ask for someone to come up and look at it. No one came to clean our room the second day so I finally went downstairs and just asked for some towels. Couldn’t be happier to check out of there! "

"Room floor needed a good cleaning. Dirt on floor. Shower a bit mildewy. Good bar/restaurant. Good front desk staff."

"Staff was so friendly had my paperwork and keys ready before we got there. Very comfortable beds "

"This property was clean and as advertised. The rooms had obviously been remodeled but one of the beds squeeked and the mattress was in poorer condition than the other. The staff was inconsiderate putting a elderly handicapped guest in one of the few rooms that didn't have an elevator nor was a ground floor. The woman cleaning the food area was rude and insisted my disabled mother get up from the bench so she could mop instead of her just waiting 5 minutes for the transfer it was obvious we were waiting for. During breakfast i'd heard/noticed her being irritated for having to do her job. This person clearly hates her work and had zero interest in guest experience. "