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Most Recent Watersound Hotel Reviews

Sandpiper Beacon Beach Resort

3 out of 5

Posted less than an hour ago

CheapTickets Verified Review

"I was disappointed by my experience at this hotel. While the property itself was fine, the way I was treated regarding my service dog was unacceptable. I informed the staff that my dog is a legitimate service animal, yet I felt that my statement was questioned and doubted. Instead of being treated with respect, I was made to feel as though I was being dishonest. As a result, I was charged a pet fee that, according to the rules regarding service animals, should not have been charged. What upset me most was not just the fee, but the way the situation was handled. The interaction felt dismissive and unprofessional, leaving me feeling embarrassed and unfairly judged. I believe all guests deserve to be treated with courtesy and respect. Unfortunately, this experience fell far below those expectations, and for that reason I cannot recommend this hotel."

A verified traveler stayed at Sandpiper Beacon Beach Resort