Compare Arcade Hotels in Uptown Charlotte

"We stayed 3 nights -The customer service was excellent- Janise was very friendly and helpful from start to finish! She even gave recommendations for food establishments in the area. We didn’t get to use much of the property amenities but it all looked clean."

"Room was clean. Love the balcony"

"The room was worn down looking, the carpet was torn and the bathroom looked dirty."

"I can’t say enough good things about the Omni hospitality team. Alex was friendly and helpful (valet). Debbie was so fun to talk to and the club 14 lounge was spotless with tasty food. Keisha was my room service attendant and she had fantastic suggestions for entertainment and the service was superb. Clarissa was the most welcoming and she answered questions about the hotel and made me feel right at home. I was impressed with the entire experience, I will be back."

"Clean and excellent amenities"

"Staff was very friendly and the rooms were clean "