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SpringHill Suites Charlotte City Center

2.5 star property

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Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Reception
Banquet hall
32-inch Smart TV with satellite channels, TV, Netflix
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$166
$144 nightly
$166 total
Total with taxes and fees
Jan 29 - Jan 30

Explore the area

View in a map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Place, NASCAR Hall of Fame
    ‪10 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(126 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(94 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Reception
DoubleTree by Hilton Charlotte City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,329 reviews
$148 nightly
The price is $171
Feb 1 - Feb 2
Total with taxes and fees
DoubleTree by Hilton Charlotte City Center

About the neighborhood

Charlotte

With a stay at SpringHill Suites Charlotte City Center, you'll be centrally located in Charlotte, within a 10-minute walk of Bank of America Corporate Center and Spectrum Center. .This hotel is 0.6 mi (0.9 km) from Charlotte Convention Center and 0.6 mi (0.9 km) from NASCAR Hall of Fame.

What's nearby

  • Spectrum Center - 2 min walk - 0.1 miles
  • Bank of America Corporate Center - 5 min walk - 0.3 miles
  • Charlotte Convention Center - 9 min walk - 0.5 miles
  • NASCAR Hall of Fame - 10 min walk - 0.6 miles
  • Bank of America Stadium - 15 min walk - 0.9 miles

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Not Just Coffee - ‬3 min walk
  • ‪Rooster's Wood Fired Kitchen II - ‬4 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel with a restaurant, steps from Spectrum Center
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with twin sofa beds. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and Smart televisions. Your bed comes with premium bedding, and all rooms are furnished with twin sofa beds. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom.
At SpringHill Suites Charlotte City Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Charlotte? This hotel has 4090 square feet (380 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Uptown Bar - This bar serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 808 out of 1144 reviews
Rating 8 - Good. 203 out of 1144 reviews
Rating 6 - Okay. 64 out of 1144 reviews
Rating 4 - Poor. 34 out of 1144 reviews
Rating 2 - Terrible. 35 out of 1144 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharif

Stayed 1 night in Dec 2025

10/10 Excellent

salena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Flor, Conway sc

Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel, Carencro

Stayed 1 night in Oct 2025

10/10 Excellent

Shellton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was near by, I definitely got my steps in it was perfect!!!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You have got to stay here!

Friendly, nice staff! Very clean hotel. We were very satisfied with the whole process, from booking the reservation to our arrival up to our departure. Valet parking service was very much appreciated they were kind, courteous and willing to go above and beyond.
Stayed 1 night in Oct 2025

10/10 Excellent

Clara

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher, SHOREWOOD

Stayed 1 night in Oct 2025

10/10 Excellent

Chim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy check in. Friendly staff.
Stayed 1 night in Oct 2025

4/10 Poor

Amanda

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Magnus

The hotel itself is nice and the location is very good. However, the rooms are extremely noisy, as there is a tram line running right next to the building along with barriers that make a lot of noise every time the tram passes. The hotel is clearly aware of this, since earplugs were already provided in the room — a nice detail, but unfortunately they don’t really help because the noise from outside is just too loud.
Stayed 1 night in Oct 2025

8/10 Good

Irving

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really nice hotel. In our room the shade to cut out light wouldn’t come down. Also the bathroom sink seemed clogged and didn’t drain well.
Stayed 1 night in Oct 2025

10/10 Excellent

Chantz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the property was clean. The hotel is located near everything! We will be back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and modern appliances and electronics.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Overall a great stay. The property is modern, clean and in an excellent location. Walking distance to everything. The room was ver clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

JaLesia

Stayed 1 night in Oct 2025

10/10 Excellent

Stoneman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Jasmine A

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Zero bottled water on the property, not even in the hotel store for sale. Had to switch rooms multiple times due to bad smells. Towels smelled sweaty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Parking in the garage was expensive but other than that it was perfect!
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great location. We were able to walk to the football stadium and restaurants. Clean. Bar was nice. Would highly recommend
Stayed 2 nights in Oct 2025