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Hyatt Place Charlotte Downtown

3.0 star property

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Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
Property preview
Interior entrance
Free daily full breakfast
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
$146
$127 nightly
$146 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪4 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(122 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(53 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(16 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(15 reviews)
  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
HYATT house Charlotte/Center City
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,555 reviews
$134 nightly
The price is $155
Dec 14 - Dec 15
Total with taxes and fees
HYATT house Charlotte/Center City

About the neighborhood

Charlotte

With a stay at Hyatt Place Charlotte Downtown, you'll be centrally located in Charlotte, within a 5-minute walk of Spectrum Center and NASCAR Hall of Fame. .This hotel is 0.3 mi (0.4 km) from Charlotte Convention Center and 0.9 mi (1.4 km) from Bank of America Stadium.

What's nearby

  • Queen City Quarter - 3 min walk - 0.2 miles
  • Spectrum Center - 3 min walk - 0.2 miles
  • NASCAR Hall of Fame - 4 min walk - 0.3 miles
  • Charlotte Convention Center - 5 min walk - 0.3 miles
  • Bank of America Stadium - 14 min walk - 0.8 miles

Getting around

  • 3rd St - Convention Center Station - 4 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪Fahrenheit - ‬1 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬10 min walk

About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, 4-minute walk to Spectrum Center
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and MP3 docking stations. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, The Placery, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and meeting rooms.
A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.
The Placery - This restaurant serves dinner and light fare. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (15 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Reviews

Hyatt Place Charlotte Downtown Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 892 out of 1479 reviews
Rating 8 - Good. 288 out of 1479 reviews
Rating 6 - Okay. 155 out of 1479 reviews
Rating 4 - Poor. 71 out of 1479 reviews
Rating 2 - Terrible. 73 out of 1479 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Stay

Thoroughly enjoyable. Clean and efficient.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy Grace

Stayed 1 night in Aug 2025

10/10 Excellent

Cydney

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience!

The hotel staff kindly sent us an email before our stay with clear instructions that made finding the valet a breeze. Everyone we encountered was extremely kind and helpful. We were given a large, gorgeous room that was even better than we anticipated. The breakfast was also delicious. A 10 out of 10 stay. Would recommend and would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and I really appreciated the 12 PM checkout. The staff were friendly and very accommodating. The food was tasty, especially the breakfast!
Stayed 1 night in Sep 2025

8/10 Good

Kendal

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness
Bed was very comfortable. Room was very large. Clean bathroom and furnishings. Actually very dark at night. The blackout curtains had no "leaks" of light. Great night of sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday

It was amazing and very entertaining, will be back again soon
Stayed 2 nights in Aug 2025

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tamika

Stayed 1 night in Sep 2025

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff
Stayed 2 nights in Aug 2025

6/10 Okay

Jared

Traveled with family
Liked: Cleanliness
A pleasant stay with a few minor drawbacks. The hotel offers a good range of average amenities, including a decent pool and a functional fitness center. However, the room decor feels a bit dated and could definitely benefit from a modern refresh. The staff was friendly and helpful, and the location was convenient. Overall, it's a solid choice for a short trip, but don't expect a luxury experience.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but overall a good stay. Valet could do a better job of locating cars.
Stayed 1 night in Aug 2025

10/10 Excellent

Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Amy

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
@ arrival, 40 mins waiting to be valet parked & after finally getting “pulled to the side” we went inside to wait another 20 mins for a luggage cart to get to check in on the 10th floor And were greeted by staff members that were not so friendly in particular the black female with the low-cut blonde hair. Very rude & snooty. I did everything in my power to overly complement her in hopes of pulling out a kinder customer service stance. Yet to no avail. I ran back outside and tipped ** (the best staff they had in terms of cust serv) to please lock the doors on my brand new Mercedes AMG and please park it somewhere to protect the doors. We checked in and as requested were sent to the highest floor where we immediately realized that our window blinds were broken, so we were unable to open or close them for the view of the city. We got changed & left out again & As soon as we came downstairs, it reeked of marijuana in the main lobby, and once we stepped outside the door, my car was still parked out Front had yet to be moved with the doors STILL UNLOCKED, and there was a female leaning on my car taking pictures of herself. I am appalled at the valet. I called four different times all the way up until 5 AM. of doors being slammed, marijuana smell, and someone arguing all night long in our hall. No sleep! Spoke to Lorenzo, David and two diff females. My Grandbaby (8 y/o) touched the lights in your lobby and the same black female loudly got onto her ! Hyatt Never again!
Stayed 1 night in Aug 2025

10/10 Excellent

Cadmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tev

I loved my city view & wouldn’t mind to rebook here
Stayed 2 nights in Aug 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Catherine

Traveled with partner
Disliked: Staff & service
Nothing
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Terrance, Columbia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need 2 valets, one for the restaurant one for the hotel. Takes a long time to get your vehicle pulled up
Stayed 1 night in Aug 2025

10/10 Excellent

Madeleine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sambo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I know breakfast was free was it was very meh. The sliding door for the bathroom was not the easiest to close. The cleaning lady came into our room around 10am speaking mostly Spanish. She asked if we were checking out today or tomorrow? Should probably be on a schedule for them so they don’t have these awkward interactions with guests.
Stayed 1 night in Aug 2025

8/10 Good

ANTONIO, WAYCROSS

Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025