Compare Hotels with Pools in Upper West Side

"Always a pleasure"

"When I read the reviews for this hotel, I was a bit worried about what it would be like. While the room was expensive at $287 per night and fairly small, we are glad we stayed there. The Executive room has a king size bed, a bedside table, a desk (with 3 drawers that could be used for clothing), one rolling chair, and 2 small closets with 4 hangers in each. The bathroom is small but everything worked fine (it had a nice shower). The carpet could have used a cleaning and the AC unit was really struggling to keep the room cool on an 80 degree day, but the bed was clean and comfortable. I would have loved to have one more chair (even a folding chair) so that one of us didn't have to sit on the bed. The huge attraction of this hotel is that it is 1/2 block away from the west side of Central Park and one block away from the 72nd subway station. Walking across Central Park to go to the Art Museums was great (we walked miles every day) and walking to the American Museum of Natural History was around 10 minutes (the same with Lincoln Center in the other direction). Tons of restaurants surround this area and a grocery & a laundromat are 1/2 block away. Breakfast was fine - nothing fancy. The staff are very friendly and helpful. We stayed for 9 nights & really got to know the neighborhood (which is lovely). If you want a fancy hotel, this isn't it - but it was perfect for what we needed and the price wasn't insane (for Manhattan)."

"One of the most bad experiences I had ever The staff is rude and don’t care and don’t even check If they have aged or no or ketchup or no or even anything you ask for Everybody they are I say the other department go for it Very busy and all tourists come mid s hotel to enjoy in The pool desk was closed although given on the app and I thought that there is pool Even if it’s raining next day it was sunny why they don’t open it !! Or even let us sit on the chairs beside it And I didn’t see even coffe machine That was regret and room smaller than my restroom and view is terrible "

"No to both. We were given a voucher that only allowed us to get a coffee and one type of pastry, although they had many others available. It was like being on a welfare line. For a high end hotel charging five hundred dollars a night, that is unacceptable. When we made the reservation, they said you get a continental breakfast for free. What we got was far from that."

"The shower was unpredictable, no heat then no pressure mid shower with only drips coming out."

"The location is good, but the bathrooms were not clean at all. Also, I requested a single bed on my reservation and they only have a room with a bunk bed available. The TV was not working either. I’ve try to move to a different room but they wanted to charge me $60 extra/per night. For a mistake that they made. It was really frustrating and unsatisfying. At least, Orbitz will refund me the nights I’ve stayed there. I had a nice experience the previous times I’ve stayed at YMCA Upper West Side, but after this time I will not stay there again. "