Compare Hotels with Suites in Sandston

"Great location, price, clean room and bathroom, comfy bed and pillows, hot water and pressure was good. Manager and staff went above and beyond to make sure we were taken care of. Very hospitable. "

"Clean, friendly staff, airport shuttle and late check up because I’m a Marriott Member. They didn’t care I booked on Expedia and they even upgraded my room to a suite."

"Pros The facility is new, clean, and close to the airport. The buffet is satisfying and the weekend lady attendant at the buffet is very sweet and helpful and cheerful. Parking is plentiful and there are restaurants, stores and fast food nearby. Cons- the walls are paper-thin. We heard everyone and everything. We could hear one neighbor on a zoom call and literally understood everything he said. We could hear housekeeping in the hallway and another neighbor’s tv show and we could even tell what show they were watching. Some of the staff was great and some were definitely needing more training. The lobby concessions were very overpriced. The rooms heat and air conditioning fan was very noisy and I was told that they were all that way. We stayed 4 nights and one of those days asked for housekeeping to freshen the room. Housekeeping entered and emptied the trash, gave us fresh towels and made ONE bed but left the other unmade and didn’t vacuum or clean the bathroom. Overall this was a disappointing stay and we will not stay at another Fairfield inn."

"The staff rudely turned my husband away saying that they didn't have any rooms and refused to hear him out when he repeatedly said that he had a reservation. He was not able to get into this room until very late that night after shift change when a more reasonable person was at the front desk."

"What a great place. We only stayed 1 night, but will stay there next time when in Richmond."

"Great experience! Good breakfast spread of food, nice staff, spacious & clean rooms. "