- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a luxurious property just minutes from the airport. This is my go-to spot to stay in Richmond.
Book online or call:1-844-709-7928
An indoor pool, a fitness center, and a poolside bar are available at this smoke-free aparthotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a sofa bed and a coffee/tea maker.
My family paid the extra through Hotels.com for the jacuzzi suite for this trip. When I arrived, the first room they gave us smelled so heavily of cigarette smoke that I had to ask to be moved. The front desk lady was very nice and moved us to the 6th floor which was mostly better. The first room on the 2nd floor had pee in the toilet and the hand towel was obviously used when I first walked in. The room had cobwebs on the walls and the baseboards in the bathroom looked like someone hacked a lugy onto it and the cleaning staff missed it or they ignore details in cleaning like walls, doors, and baseboards. After being moved to the 6th floor, I drove to Walmart and bought cleaning supplies and cleaned the room and all the surfaces as best I could bc it all felt so grungy. Also, when I showered, the first towel I grabbed had a huge brown stain on it. I used my own beach towels the rest of the visit.